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  • Customers like
    • Selection11
    • Website8
    • Initial prices7
  • Customers don't like
    • Hidden costs18
    • Fraudulant representation17
    • Customer service11

  • 13 hours ago
  • Advertisements and Cons
  • Flowers Bouquet
  • 2

First, the price of shipping and handling was not displayed until AFTER I placed the order. So I did not have the ability to review or approve of it. I only agreed to the $19.99 as it was advertised. The price doubled afterwards. After contacting them immediately (within 5 minutes of ordering) to cancel, stating I did NOT agree to that price, they emailed me back and said it was "too late." ... Read more

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Ordered two dozen roses. They arrived but began to wilt after one day. Very disappointed . Add comment

  • May 16
  • Flowers / Florist
  • Indian Head, Maryland
  • Mothers Day Flowers
  • 22
  • REVIEW RATING 4/5

I recently ordered a bouquet of flowers from proflowers for Mother's day. The stock photo was breathtaking and I knew my Mom would love my choice. WELL, the flowers that were delivered was the most pitiful arrangement i ever saw. They looked nothing like the photo, i mean nothing. Oh, and the free chocolates, never made it. I contacted their customer support. Although i was issued a refund,... Read more

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  • May 16
  • Flowers / Florist
  • Arlington, Texas
  • Roses
  • 9
  • REVIEW RATING 3/5

Do not know how you received 4 stars, cause my experience of receiving my sons and dtr. gift was terrible. lst box was smashed on one end, 2nd when opened the roses were in awful condition. No food packet enclosed, leaves completely fell off the stems, roses were black around edges and then all turned black and never the flowers never did they bloom into full roses. I shared this story with... Read more

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  • May 14
  • Flowers / Florist
  • Flowers
  • 20
  • REVIEW RATING 3/5

Hidden fees more than double the cost of their product. I order flowers that cost $21.99. The amount charged to me was $55.00. Conveniently, there is no way to see the final charge until the order is processed and you are sent an e-mail confirmation. If you give the company an opportunity to remedy this, you find they dont' have a remedy. So, I will spend every moment I can warning people about... Read more

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  • May 14
  • Flowers / Florist
  • Goodyear, Arizona
  • Tulips
  • 27
  • REVIEW RATING 5/5
Proflowers - Review about Tulips from Goodyear, Arizona
1 of 2

Ordered my daughter 30 multi colored tulips ( photo showed 5 colors). She received 30 colored tulips in similar shades. Not multi colored. Very disappointed. It was her 30th birthday. You can't REDO this. Read more

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  • May 14
  • Flowers / Florist
  • Plano, Texas
  • Mothers Day Flowers
  • 20
  • REVIEW RATING 4/5

My husband and I placed an order to be delivered on Saturday, May 9th, for his mom on Mother's Day. The night before, we received an email saying that "our team immediately recognized there was a quality issue with your order and took proactive measures to ensure that your gift is delivered on the requested date". They then contacted a local florist in her area and requested a similar product of... Read more

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  • May 13
  • Flowers / Florist
  • Bellflower, California
  • Mothers Day Flowers
  • 20
  • REVIEW RATING 3/5

Advertisement through Yahoo allowed me to "click through" for a special Yahoo customer promo on Mothers Day Roses delivered for just 19.99. Instead I was Fraudulently billed 48.95 I completed address and Credit Card info screens where the purchase price wasmdisplayed at 19.99. Proflowers website/communcations NEVER indicated the price of the flowers would be any more than 19.99. There was never... Read more

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  • May 12
  • Flowers / Florist
  • Georgetown, Texas
  • Mothers Day Flowers
  • 26
  • REVIEW RATING 4/5

My son ordered flowers for Mother's Day. They arrived Thursday, May 7, 2015 - two dozen roses were dead - looked like they had been frozen. My wife called Pro Flowers and they said they would send replacement flowers to arrive on Tuesday, May. 12, 2015. Flowers arrived, but rather than dead roses she received live alstroemerias flowers rather than roses - no where near a replacement. Called... Read more

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  • May 12
  • Flowers / Florist
  • Frederick, Maryland
  • Flower Arrangement
  • 12
  • REVIEW RATING 4/5

Mother's Day flowers costing my daughter close to $70 never came the Saturday before as ordered. the flowers were delivered the following Monday evening and were nothing like what my daughter ordered. There were 2 wilted roses, plenty of greens and some completely ugly (not sure if this was a flower) perhaps flower. Daughter sent me a picture of what was ordered and they had skimped the order... Read more

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