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  • Customers like
    • Selection11
    • Website8
    • Initial prices7
  • Customers don't like
    • Hidden costs18
    • Fraudulant representation17
    • Customer service12

  • Jun 28
  • Flowers / Florist
  • Birthday Flowers
  • 5
  • REVIEW RATING 4/5

I ordered a special arrangement for my mother's 90th birthday to be delivered the day before. ProFlowers did NOT deliver as promised (although they charged me for the "extra weekend delivery service"). I received an email from ProFlowers the day AFTER the promised delivery day - the day of her birthday - saying they could not deliver my original order and asking me to select an alternative... Read more

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  • Jun 25
  • Flowers / Florist
  • Rochester, New York
  • 7
  • REVIEW RATING 3/5

I sent a bouquet to my daughter-in-law as a surprise, but I was the one surprised when I arrived at her house and found a very dinky bouquet instead of the one promised on the picture. ProFlowers , perhaps you need to find new florists or new pictures in order to be more honest. I have sent flowers through ProFlowers as Mother's Day gifts, Birthday gifts, Anniversary gifts, and just saying I... Read more

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  • Jun 21
  • Flowers / Florist
  • San Diego, California
  • Flower Arrangement
  • 6
  • REVIEW RATING 3/5

Ordered flower arrangement for my anniversary as i was on travel. I ordered on Friday for Sunday delivery and paided additional to get the sunday delivery. Pro flowers took the order and sent a confirmation on the delivery date. Comes my anniversary and then they send an email stating they can not deliver and please pick a new date. No option to cancel. No appology. No discount. Then *** me I... Read more

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  • Jun 10
  • Flowers / Florist
  • Miami, Florida
  • Mothers Day Flowers
  • 20
  • REVIEW RATING 4/5

On May 06, 2015 I order flowers for my mom since Mother's Day was approaching. On Mother's Day turns out that no flowers where delivered, when I called to confront them about it they said that some situation had accured that supposedly someone got into the account and tried to edit the order. Witch is completely ridicules because no one ever called. The gentlemen said he would cancel the order... Read more

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  • May 26
  • Flowers / Florist
  • San Francisco, California
  • Birthday Flowers
  • 25
  • REVIEW RATING 3/5

Ordered flowers for 85th birthday for mother in law got a notice that the flowers were delivered at 4:05 called mother in law at 6:30 they had not been delivered called pro flowers customer service rep came up with a great story that she had called the florist and they will be delivered on the florist drive home. You pay extra to have flowers delivered in a specific date and all the other fees it... Read more

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Ordered two dozen roses. They arrived but began to wilt after one day. Very disappointed . Add comment

  • May 16
  • Flowers / Florist
  • Indian Head, Maryland
  • Mothers Day Flowers
  • 38
  • REVIEW RATING 4/5

I recently ordered a bouquet of flowers from proflowers for Mother's day. The stock photo was breathtaking and I knew my Mom would love my choice. WELL, the flowers that were delivered was the most pitiful arrangement i ever saw. They looked nothing like the photo, i mean nothing. Oh, and the free chocolates, never made it. I contacted their customer support. Although i was issued a refund,... Read more

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  • May 16
  • Flowers / Florist
  • Arlington, Texas
  • Roses
  • 49
  • REVIEW RATING 3/5

Do not know how you received 4 stars, cause my experience of receiving my sons and dtr. gift was terrible. lst box was smashed on one end, 2nd when opened the roses were in awful condition. No food packet enclosed, leaves completely fell off the stems, roses were black around edges and then all turned black and never the flowers never did they bloom into full roses. I shared this story with... Read more

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  • May 14
  • Flowers / Florist
  • Flowers
  • 35
  • REVIEW RATING 3/5

Hidden fees more than double the cost of their product. I order flowers that cost $21.99. The amount charged to me was $55.00. Conveniently, there is no way to see the final charge until the order is processed and you are sent an e-mail confirmation. If you give the company an opportunity to remedy this, you find they dont' have a remedy. So, I will spend every moment I can warning people about... Read more

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  • May 14
  • Flowers / Florist
  • Goodyear, Arizona
  • Tulips
  • 1
  • 1
  • 39
  • REVIEW RATING 5/5
Proflowers - Review about Tulips from Goodyear, Arizona
1 of 2

Ordered my daughter 30 multi colored tulips ( photo showed 5 colors). She received 30 colored tulips in similar shades. Not multi colored. Very disappointed. It was her 30th birthday. You can't REDO this. Read more

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