Proflowers Complaints and Reviews

Had an experience with Proflowers?   Submit review ›
Proflowers
Main address: Customer Service 92121 San Diego CA
1-800-580-2913, 1-800-ProFlowers, , wecare@customercare.ProFlowers.com
  • 808+4 mobile complaints
  • $32.3K claimed losses
  • $40 average
Had an experience with Proflowers?
Submit review › Submit review ›

     

  • Nov 22
  • Flowers / Florist
  • Granada Hills, California
  • Flower Arrangement
  • 10

DO NOT USE THIS COMPANY!!! They are horrible!! I ordered flowers for my friend whose MOTHER DIED!!! I paid $100 for the flowers to be delivered that same day. They sent a confirming email about my order. The next day...I received an email saying that I needed to pick a new delivery day. Ok, fine. Picked a new delivery day right away. The next day (2 days after my friend's mom died) I get another... Read more

Was this review helpful? 0 0

     

  • Nov 20
  • Flowers / Florist
  • Chippewa Falls, Wisconsin
  • Birthday Flower Arrangement
  • 10

I ordered a birthday arrangement of flowers for a friends birthday. The arrangement was to be delivered on her birthday as a surprise. Her birthday came but the flowers did not. I called ProFlowers to try to figure out why they were not delivered. They asked for my order confirmation number and confirmed my address along with the recipients address. This means that they had record of the order.... Read more

Was this review helpful? 1 0

     

  • Nov 03
  • Flowers / Florist
  • Rochester, New York
  • Funeral Flower Arrangement
  • 14

I order flowers for a funeral and want them delivered the day before just incase and you still cant get them there ontime. Then when I call in the day of the funeral you wont tell me the name of the florist then put me on hold for a supervisor for over 20min. There is no due overs with a funeral. Then you send me this email saying here's a refund? This company is no good. -----Original... Read more

Was this review helpful? 0 0

     

  • Oct 20
  • Flowers / Florist
  • Flowers Delivery Charge
  • 2
  • 2
  • 43

This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is delivery a $15 charge (higher than most), but the pictures shown do not represent the arrangement you buy without being charged more, AND you have PAY for even a simple vase. And then, an additional $3 for "care and handling" (um, for WHAT) and then they want another $2 for a... Read more

Was this review helpful? 0 0

I was charged for same day delivery an no one notified me that they weren't going to deliver that day but still having to pay extra. Call company and on hold for 45 MINUTES And they still didn't want to give a full refund . this company is a scam and will never use or say anything good about proflower Add comment

     

  • Aug 29
  • Flowers / Florist
  • Flowers Arrangement
  • 82

Proflowers.com. You fleece hard working people of their money, trust and time. You make promises of a delivery of beautiful flowers by baiting us with a wonderful picture... A picture of a full and colorful and ARRANGED vase of flowers. Unfortunately you end up charging a BUNDLE for a box of plain Jane flowers and a vase. TADA! Have fun cutting them and setting up the vase and arranging... Read more

Was this review helpful? 0 0

     

  • Aug 14
  • Flowers / Florist
  • Call Center
  • 65

When you call a lot of these places first of all they are NOT A FLORIST!!!!! Do you seriously want to talk to someone sitting in a cubical taking orders all day long? They don't make flower arrangements. They then turn around and call local florist in the area in which you want the arrangement sent to get a them to send the flowers you ordered at a lower cost than what you paid. Search online and... Read more

Was this review helpful? 0 0

Well ordered flowers through pro flowers went through company called westly berry nj paid to delivery same day nothing delivered will never use pro flowers again or this other flower company they went through. You are the worst ever Add comment

     

  • Jun 30
  • Flowers / Florist
  • Flower Arrangement
  • 150
Proflowers - What I ordered looked sad compared to what they sent...
1 of 2

I have never used ProFlowers before and will not ever again. I got an email and wanted to send flowers to my Mom. The $39 arrangement ended up really costing almost $70. But the thing I was most upset about was what she received looked terrible compared to what I thought she would get. See the pics and just beware when you order. The pink vase is the photo from their website (I paid extra for a... Read more

Was this review helpful? 1 0

     

  • May 13
  • Flowers / Florist
  • Linton, Indiana
  • Unprofessional Cusotmer Service
  • 35

Ordered flowers for my mother-in-law who is in a nursing home Saturday for Mother's day. No flowers Sunday. When we called proflowers they explained that the order was just now in to the florist and would not be delivered untli Monday at the earliest. This is after we paid an additional $10 to have it delivered on time. Very poor customer service, kept me on hold for 56 min while they were... Read more

Was this review helpful? 0 0
 
×
You are reading about Proflowers.
Filing a new complaint about
×