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1.7 Based on 191 reviews
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A friend was in the hospital dying of cancer. I ordered flowers for Saturday delivery. Proflowers called me FOUR DAYS LATER, on the following Tuesday evening (today), to let me know there was a problem with my order and it had not yet been delivered. My friend has been DEAD FOR THREE DAYS! She died the day after the flowers should have been delivered! Shockingly terrible service. I am devastated.

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We received an email from one of my boss's colleagues that his three year old grandson had recently passed away. Unfortunately, my boss would be out of the country for the funeral so we ordered flowers from proflowers.com to be delivered to the funeral. On the day AFTER the young boy's funeral proflowers called to tell me that the flowers could not be delivered. Proflowers assures that flowers will be delivered on time. If the flowers were... Read more

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Recv. Flowers at 1yr aniversary death of my dad. Flowers arrived dead. No water how horidable. No number to call. R.Whitney

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I wanted to send my nieces flowers. I went through the entire order process with my paypal credit number. The last step was to REVIEW my order. I noticed that one bouquet was scheduled for the following day but the other bouquet was scheduled for the next week. I called the customer service number and spoke to a person who confirmed that I would not be able to have them delivered on the same date. The deliveries were less than 5 miles... Read more

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Proflowers Vibrant Sympathy Arrangement Review from Gulfport, Mississippi
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Posted my review to Facebook: Friends and family, as many of you know I used to use proflowers to send arrangements and gifts but I just had an experience that made me go from a 15+ year customer to writing this status! A very dear friend (and former employer's) father recently passed. When her mother had passed, I sent a gift card for a plant/tree, which is thriving in her yard. When her father passed, I wanted to send a plant/tree so she... Read more

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After a review of my bank records, I kept finding a charge for $14.95 a month show up for months on end. This had no identifying information with it so I called my bank for help. They gave me a phone number to call. I called 3 times and each time I got a different introduction. During one of the calls I stayed on the line and went as far through the automated system as I could only to be disconnected. I then went to my bank and found out this... Read more

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My kids sent me this arrangement of eight flowers from Pro Flowers yesterday. I found out it should have been a large full arrangement in a vase with chocolates. If you want to to hurt the feelings of the recipient and not get what you paid for, use Pro Flowers.

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My wife recieved it at work and had to arrange it herself nothing had blossom she was soo embarrased she put it under the desk and brought it home day 3 it still has not fully blossom

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I ordered a nice bouquet to arrive at my Mother's school on the day of her retirement ceremony, paid extra for them to arrive before Noon. I did not receive an email that they were shipped on that day so I called customer service to get a status update at that time they notified me they would not be delivered on time but rather two days later. What a joke! Way to ruin what was supposed to be a nice surprise on a special day and why did it take... Read more

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The flowers I received was horrible!! My husband sent them to me for our anniversary! I was embarrassed that my co workers saw the flowers they were that bad!!!

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