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1.7 Based on 182 reviews
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  • Customers like
    • Selection 13
    • Website 12
    • Initial prices 11
  • Customers don't like
    • Hidden costs 19
    • Fraudulant representation 18
    • Customer service 14

What you see in the fancy pictures is not necessarily what you will get. They show their flower arraignments in vases BUT you must specifically order the vase or you wont get one. Why would you order a flower arraignment and pay for it to be delivered without a vase...especially to someone in a business office. Purely asinine. Emailed them and called as well havent geard from a soul yet. Go through FTD or better yet take a few minutes to go by... Read more

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My fiance sent flowers from today for my birthday at my work.He paid for a vase and I didnt receive a vase in my box with the pretty tulips. I was shocked to not have a vase! Even more upset when I found out how rude customer service was to him when he called. We have always orderd flowers from Proflowers aa d after today,needlees to we will no longer be custmers. Thank Proflowers for putting a frown on my face on my Birthday due... Read more

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These are the arrangements ordered from Proflowers, and the ones my mother received for Mother's Day. Need I say more?!! Add comment

I ordered flowers on the Saturday before Mother's Day and paid same day shipping charges and extra service charges. Flowers arrived on Tuesday. When I called for a refund, the customers service person in Bombay said they would have to pick up the flowers from my mother and then they would process my refund. Are you kidding me?? Never again will I use Pro Flowers. Crooks. This is the worst company I have ever dealt with online. It's not... Read more

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My daughter order flowers for me for mothers day. Paid extra to have them delivered on Saturday. No flowers, no excuse and no apologies. My daughter and i live in opposite coasts. Very disappointing on both ends. Based on this i could not recommended this company. Add comment

My 90 year old mother was all alone on Mother's day and I was unable to be with her because I just had surgery. I ordered flowers to be delivered so she would remember how much she means to me every time she looked at them. She's quite forgetful and the would serve as a reminder. You sent them to me instead and I couldn't take them. When I called, customer service replaced the order for free bit was unable to deliver them until Tuesday! Which... Read more

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First of all the flowers are way overpriced, and the website is broken. I ordered some flowers for mothers day, for delivery on may 6th, and then found out luckily the next day that they were set to be delivered on the 13th of may? I have to get on the phone, and talk to these brain-dead operators, where do they come from? I finally get it back on the right delivery date, then the operator offers to throw in some chocolate covered strawberries,... Read more

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What I ordered, is NOT what was delivered. For over 10 yrs I have been sending flowers thru this co. I never thought to ask the recipient what they received, until today! Apparently mums are a replacement for ROSES! I am certain they have been ripping me off for over 10 yrs! I will NEVER use this co. again!! Add comment

Proflowers doesn't deliver what's on website
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Order a full container of a flowering plant for someone's birthday and the person gets less than half of what you saw on their website and makes it look like you bought a $2.00 plant. Very, very disappointed in Proflowers. They shouldn't advertise unless they can deliver what you see and pay for. Their picture is very deceiving compared to what you actually get. What was meant to be a good surprise for someone turned out to be a frustration.... Read more

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Ordered the tulips for Mother's Day and the flowers arrived in box upside down which caused several blooms and stems to be broken. Flowers were obviously without water for quite some time as half a dozen + flowers had started to turn brown. Don't waste your money on Groupon because Pro Flowers charges you more on standard delivery when you use Groupon. I was highly disappointed in the quality of the flowers and will not recommend or order from... Read more

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