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  • 1.7
    • Customers like
      • Selection12
      • Website9
      • Initial prices8
    • Customers don't like
      • Hidden costs18
      • Fraudulant representation17
      • Customer service12

    Kudos to Melissa C of Pro Flowers who was so helpful in my order 110103948732. What a credit to your Company. Janet Joy Add comment

    1 of 2

    My mother ordered flowers for my daughter after brain surgery And I cried when they arrived. Pitiful Walmart has better flowered for $7.99 Add comment

    • Aug 10
    • Flowers / Florist
    • Staten Island, New York
    • Proflowers Funeral Flowers
    • 12
    • REVIEW RATING 3/5

    I ordered flowers for a family members wake to be delivered at 4pm they were delivered at 10:22am, they some how disappeared.Proflowers did not follow my instructions I was embarrassed will never ever use this company again. Do not advise anyone else to. The funeral Director signed for them at 10:22am and told me for 106.00 that your telling me you paid for they weren't worth $25.00, I have used... Read more

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    • Aug 06
    • Flowers / Florist
    • San Luis Obispo, California
    • Proflowers Pink Sapphire Bouquet
    • 43
    • REVIEW RATING 4/5

    I sent my friend birthday flower gift called Pink Sapphire Birthday Bouquet. The picture looks amazing. And she would have loved it. Just now she sent me a picture of what arrived. It left me SO embarrassed. I called and the lady who I talked to explained the bouquet is sent not in full bloom and to wait a couple of days. So that is ok, not what I wanted, but I understand. However the picture... Read more

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    • Jul 27
    • Flowers / Florist
    • Portsmouth, Rhode Island
    • Easy Saver Rewards Program
    • 8
    • REVIEW RATING 3/5

    Ordered an arrangement from Proflowers and then began getting monthly charges of $14.95 from Easy Saver that I just noticed 3 months later. After calling Easy Saver, they cancelled my "subscription" with no offer for reimbursement. Don't know if this is truly domestic or not. Guy on the phone had thick Indian accent. Proflowers denies any connection with this group. I plan on trying to... Read more

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    • Jul 25
    • Flowers / Florist
    • Littleton, Colorado
    • Proflowers Serenity
    • 18
    • REVIEW RATING 4/5

    I ordered the Serenity bouquet and paid an additional $30.00 for the upgraded bouquet for a funeral. When I saw the bouquet, I was totally embarrassed and ashamed. I paid $98.00 for these flowers. First of all, the description for the standard bouquet called for 9 white roses, the bouquet had seven. It called for 7 white spray roses and there were none. The $30.00 extra for an upgraded bouquet... Read more

    Was this review helpful? 0 0

    Waste of time and money. Twice i have ordered from them and twice i have been burned. Delivery service is fedx and once it leaves their hands they have no control over order. Deliveries are late, after normal business hours. Web site offers expidited delivery but its not bold enough to notice. They also dont state the estimated late delivery times. Wasted money. Add comment

    After debating what to send a recently profound ex, I decided to give proflower a call. Whilst the customer service agent was very polite their selection was slim. After spending almost an hour on the phone I still could not make arrangements to send a poison ivy bush to my ex...Please Pro Flowers, Put a little pep in your step.... Add comment

    • Jun 28
    • Flowers / Florist
    • Birthday Flowers
    • 28
    • REVIEW RATING 4/5

    I ordered a special arrangement for my mother's 90th birthday to be delivered the day before. ProFlowers did NOT deliver as promised (although they charged me for the "extra weekend delivery service"). I received an email from ProFlowers the day AFTER the promised delivery day - the day of her birthday - saying they could not deliver my original order and asking me to select an alternative... Read more

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    • Jun 25
    • Flowers / Florist
    • Rochester, New York
    • Flowers
    • 18
    • REVIEW RATING 3/5

    I sent a bouquet to my daughter-in-law as a surprise, but I was the one surprised when I arrived at her house and found a very dinky bouquet instead of the one promised on the picture. ProFlowers , perhaps you need to find new florists or new pictures in order to be more honest. I have sent flowers through ProFlowers as Mother's Day gifts, Birthday gifts, Anniversary gifts, and just saying I... Read more

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