1.6
  • Hidden Costs1 votes
  • Fraudulant Representation1 votes
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  • 2 days ago
  • Other
  • Hindsville, Arkansas
  • Poor Packing
  • 3
  • REVIEW RATING 4/5

Hi I just received order # 110835967445-1 It is a sleigh with a candle, It is *** the runners are wobbly and it turns over, I am of a mind to light the candle and let it turn over and burn my house down and sue pro flowers….. You need too change your name there is NOTHING pro about this Hi I just received order # 110835967445-1 It is a sleigh with a candle, It is *** the runners are... Read more

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  • Dec 16
  • Flowers / Florist
  • Houston, Texas
  • Flowers
  • 13
  • REVIEW RATING 3/5

Pro Flowers (or whichever name they're operating under) has missed a promised delivery date for two straight days, despite the fact that I paid for same day shipping. I've tried contacting customer service five times over the last two days, and was informed each of the following: the flowers will be there by 6pm, the flowers will be there by 7pm, the flowers are out on the truck, the flowers... Read more

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  • Dec 16
  • Flowers / Florist
  • Flowers
  • 162
  • REVIEW RATING 5/5
Proflowers - pitiful arrangement
1 of 2

We ordered flowers from Proflowers ( they do business under several names) you can see in the pic what we received. When I called to get a refund i was told that the only way to get a full refund was to have the offending arrangement picked up. REALLY ! they were going to go out and pick up the pitiful arrangement from a grieving widow ? I think it was just a BS way to try to get out of the... Read more

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I order the fruit of the month which started this December . I received 6 small oranges in a cardboard box. Very disappointed . Add comment

  • Dec 12
  • Flowers / Florist
  • Macomb, Michigan
  • Flowers
  • 23
  • REVIEW RATING 4/5

We found our flowers delivered on our door step in Michigan on Thursday Dec 11th at approximately 8 am when we got up in the morning and opened the blinds. The tracking order from UPS says they were delivered at 11:02 am on Wednesday Dec 10. So they had been sitting in sub freezing temperatures for over 20 hours. It is of note that we were home at 11:02 am, so the UPS likely didn't even try to... Read more

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  • Dec 06
  • Flowers / Florist
  • Schertz, Texas
  • Birthday Flower Arrangement
  • 36
  • REVIEW RATING 4/5

I ordered a flower arrangement (2 dz), vase, Candy along with a bear for a dear friends birthday a few days ago. When it arrived my friend happened to post a pic on Facebook and I noticed it was a little sparse so I asked her what she received and found out she was short changed by 1/2 dz flowers. I immediately contacted customer service and they responded with an apology but no reason as to... Read more

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  • Dec 03
  • Flowers / Florist
  • La Crescent, Minnesota
  • Flowers
  • 30
  • REVIEW RATING 4/5

I wanted to have ProFlowers send something to my wife who was in the hospital over Thanksgiving. When it didn't show up on the desired date, I checked my email to find that they couldn't make the delivery date and wanted to know if I wanted to change it. Being it the Thanksgiving, I called the special number and spoke to a "Customer Service Rep." After they took the replacement order the made... Read more

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  • Nov 22
  • Flowers / Florist
  • Granada Hills, California
  • Flowers Arrangement
  • 35
  • REVIEW RATING 4/5

DO NOT USE THIS COMPANY!!! They are horrible!! I ordered flowers for my friend whose MOTHER DIED!!! I paid $100 for the flowers to be delivered that same day. They sent a confirming email about my order. The next day...I received an email saying that I needed to pick a new delivery day. Ok, fine. Picked a new delivery day right away. The next day (2 days after my friend's mom died) I get another... Read more

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  • Nov 20
  • Flowers / Florist
  • Chippewa Falls, Wisconsin
  • Birthday Flower Arrangement
  • 28
  • REVIEW RATING 4/5

I ordered a birthday arrangement of flowers for a friends birthday. The arrangement was to be delivered on her birthday as a surprise. Her birthday came but the flowers did not. I called ProFlowers to try to figure out why they were not delivered. They asked for my order confirmation number and confirmed my address along with the recipients address. This means that they had record of the order.... Read more

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  • Nov 03
  • Flowers / Florist
  • Rochester, New York
  • Funeral Flower Arrangement
  • 23
  • REVIEW RATING 3/5

I order flowers for a funeral and want them delivered the day before just incase and you still cant get them there ontime. Then when I call in the day of the funeral you wont tell me the name of the florist then put me on hold for a supervisor for over 20min. There is no due overs with a funeral. Then you send me this email saying here's a refund? This company is no good. -----Original... Read more

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