Proflowers Complaints and Reviews

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Proflowers
Main address: Customer Service 92121 San Diego CA
1-800-580-2913, 1-800-ProFlowers, , wecare@customercare.ProFlowers.com
  • 804+3 mobile complaints
  • $32.2K claimed losses
  • $40 average
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  • Aug 29
  • Flowers / Florist
  • Flowers Arrangement
  • 28

Proflowers.com. You fleece hard working people of their money, trust and time. You make promises of a delivery of beautiful flowers by baiting us with a wonderful picture... A picture of a full and colorful and ARRANGED vase of flowers. Unfortunately you end up charging a BUNDLE for a box of plain Jane flowers and a vase. TADA! Have fun cutting them and setting up the vase and arranging... Read more

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  • Aug 14
  • Flowers / Florist
  • Call Center
  • 27

When you call a lot of these places first of all they are NOT A FLORIST!!!!! Do you seriously want to talk to someone sitting in a cubical taking orders all day long? They don't make flower arrangements. They then turn around and call local florist in the area in which you want the arrangement sent to get a them to send the flowers you ordered at a lower cost than what you paid. Search online and... Read more

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Well ordered flowers through pro flowers went through company called westly berry nj paid to delivery same day nothing delivered will never use pro flowers again or this other flower company they went through. You are the worst ever Add comment

     

  • Jun 30
  • Flowers / Florist
  • Flower Arrangement
  • 90
Proflowers - What I ordered looked sad compared to what they sent...
1 of 2

I have never used ProFlowers before and will not ever again. I got an email and wanted to send flowers to my Mom. The $39 arrangement ended up really costing almost $70. But the thing I was most upset about was what she received looked terrible compared to what I thought she would get. See the pics and just beware when you order. The pink vase is the photo from their website (I paid extra for a... Read more

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  • May 13
  • Flowers / Florist
  • Linton, Indiana
  • Unprofessional Cusotmer Service
  • 27

Ordered flowers for my mother-in-law who is in a nursing home Saturday for Mother's day. No flowers Sunday. When we called proflowers they explained that the order was just now in to the florist and would not be delivered untli Monday at the earliest. This is after we paid an additional $10 to have it delivered on time. Very poor customer service, kept me on hold for 56 min while they were... Read more

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  • May 13
  • Flowers / Florist
  • Winfield, Kansas
  • Mothers Day Flowers
  • 1
  • 1
  • 18

I ordered flowers from Proflowers for my mother to be delivered on Mother's Day. Instead, I received an email (not even a phone call) stating that due to an inventory issue my order was cancelled. Had Proflowers called me, I would have known to find a substitute for my mother. I was never charged but it left my mother disappointed and me looking like a forgetful son. I will never let Proflowers... Read more

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  • May 11
  • Flowers / Florist
  • Price Problems
  • 1
  • 1
  • 43

I didn't have a problem ordering I didn't have a problem w/ pricing (a tad high, but hey, they delivered and on time on a Sunday!) What I did have a problem, was for the price I paid...the lush and stunning photo online must have been a Photoshop Pro's dream to create, because the *** that actually arrived (1 half bloomed rose, 5 others still closed and all the fill in flowers of the Smiles n'... Read more

Was this review helpful? 0 1

Ordered flowers for my mom on mother's day. We received them from a UPS truck the flowers were hot wilted and the leaves were falling off plus one rose was missing. Add comment

     

  • May 10
  • Advertisements and Cons
  • Orlando, Florida
  • Flower Arrangemenet For Mothers Day
  • 1
  • 1
  • 52

My husband spent $80 on what he thought would be this beautiful bouquet for me for Mother's Day that was pictured on their site after they sent him an email. What came today was a joke. A cheap vase with some flower stems that weren't in bloom and some even looked dead. Going to their website it is not even mentioned on their homepage that you get a box, a vase, and flowers that are not even... Read more

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  • May 10
  • Flowers / Florist
  • Ocala, Florida
  • Property Damage Repair
  • 1
  • 1
  • 39

First of all these flowers were sent in a box to pre assemble. The bouquet was very tiny, nothing like the picture! I went over to my mothers house and found them in a box. My mother is ninety years old so I assembled them for her. What ever happened to a delivery man ringing the door bell to hand someone a bouquet of flowers????? Really?? In a box??? Is this how they do it now? I see Pro flowers... Read more

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