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1.7 Based on 187 reviews
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  • Customers like
    • Selection 13
    • Website 12
    • Initial prices 11
  • Customers don't like
    • Hidden costs 19
    • Fraudulant representation 18
    • Customer service 15
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My wife recieved it at work and had to arrange it herself nothing had blossom she was soo embarrased she put it under the desk and brought it home day 3 it still has not fully blossom

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I ordered a nice bouquet to arrive at my Mother's school on the day of her retirement ceremony, paid extra for them to arrive before Noon. I did not receive an email that they were shipped on that day so I called customer service to get a status update at that time they notified me they would not be delivered on time but rather two days later. What a joke! Way to ruin what was supposed to be a nice surprise on a special day and why did it take... Read more

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The flowers I received was horrible!! My husband sent them to me for our anniversary! I was embarrassed that my co workers saw the flowers they were that bad!!!

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I got flowers for Mother's Day from my son. Roses arrived. I was excited to see all the colors, 2 dozen long stem pink,red, white and yellow. 2 days later they started drying up! I followed directions. I'm not ***! They were nice and sent more roses. Same thing...3 days later, heads just dropped, started drying up. Called them back. The said they would replace with something besides the "dumpster" roses I have been sent TWICE! Ok I said. I got... Read more

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First, I was to receive flowers from my daughter on Mothers day and they totally messed up the date so I received them instead for my birthday in June. What a disappointment!!!!!!!!!!!!!! Only a few roses and all of the other stems were very small, with brown and wilted leaves. In the vase they sent along, the flowers looked pathetic like they were to fill the vase and did not quite make it. My daughter felt very bad as she was trying to do... Read more

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Proflowers - Never ordering from Pro Flowers again
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I recently ordered what was pictured as a beautiful pink Azalea bush in a white ceramic/glass planter/vase for the funeral. It was the mother of a close friend I've had since childhood and I loved the idea of her taking this bush out of the planter, putting it in the yard, and thinking of her mother every time she looked at it. When I went to the funeral it was nowhere in sight so I started taking notice trying to find it. At this point I was... Read more

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What you see in the fancy pictures is not necessarily what you will get. They show their flower arraignments in vases BUT you must specifically order the vase or you wont get one. Why would you order a flower arraignment and pay for it to be delivered without a vase...especially to someone in a business office. Purely asinine. Emailed them and called as well havent geard from a soul yet. Go through FTD or better yet take a few minutes to go by... Read more

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My fiance sent flowers from Proflowers.com today for my birthday at my work.He paid for a vase and I didnt receive a vase in my box with the pretty tulips. I was shocked to not have a vase! Even more upset when I found out how rude customer service was to him when he called. We have always orderd flowers from Proflowers aa d after today,needlees to we will no longer be custmers. Thank Proflowers for putting a frown on my face on my Birthday due... Read more

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Proflowers Spring Blooms Arrangement Review from The Woodlands, Texas
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These are the arrangements ordered from Proflowers, and the ones my mother received for Mother's Day. Need I say more?!! Read more

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I ordered flowers on the Saturday before Mother's Day and paid same day shipping charges and extra service charges. Flowers arrived on Tuesday. When I called for a refund, the customers service person in Bombay said they would have to pick up the flowers from my mother and then they would process my refund. Are you kidding me?? Never again will I use Pro Flowers. Crooks. This is the worst company I have ever dealt with online. It's not... Read more

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