It's simple.... I have been a faithful customer of Pro-Flowers for YEARS!! Today I ordered my aunt a little Christmas Tree". She had a stroke and is paralyzed and lives in a nursing home and I am her primary caretaker as all our other family has died/. Unfortunately, when I placed my order, I accidentally misspelled her name?. When I realized this, as I hit the submit button, I frantically called them". They stated there was absolutely nothing that they could do!. I talked to 2 people and they said that it wasn't their fault and that they could not change it and would not cancel my order". I explained the situation with my aunt and didn't want her to get something from me with her name misspelled'. They said they still could not do anything;. I HATE THEM and will NEVER-EVER-EVER shop with them again. 1284043
 Comments (6) |
| 1. Written by Dean on February 11, 2012 from puyallup, washington, US Was planning on ordering but seems amateurflowers.com has a bunch of monkeys trying to sell old crappy flowers and junk from China just visit a local florist shop you'll be happier with the results I think....say no to profilers.com not pros at all!!!! |
| 2. Written by john on December 22, 2011 from san diego, california, US OH NO YOU MISPELLED THE NAME? OH MY GOD!!! i hope your aunt dies when she sees the name spelled wrong |
| 3. Written by jhernandez on December 8, 2011 from san diego, california, US I am so sorry for your experience with this order, please give me a call and I will be happy to assist you with your order. I may be reached at the ProFlowers corporate office at 888-855-3486. I look forward to hearing from you. Sallie |
| 4. Written by Another Pro Flower hater on December 7, 2011 from albany, new york, US They TOTALLY stink. I have received flowers from them many times - only for them to die the next day. I would call them & they would send me another set of flowers half dead again. I have also used them to send flowers & the result has NEVER ended well. Totally done with them! Worst company ever to deal with.  |
| 5. Written by Charlene on December 7, 2011 from nashville, tennessee, US It is ridiculous that a human being can't go in and fix a simple spelling error on an order. But what is even more ridiculous is the fact that some people in society have accepted this! Dear "so sad" I am sad for YOU. |
| 6. Written by So sad on December 1, 2011 from ellicott city, maryland, US They give you TWO confirmation screens before you submit your order to verify all of your info is correct. That is YOUR fault for missing it on both confirmation screens. |
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