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My Mothers Day flowers last year looked like they had been run over by a truck! I called to complain and have my son, who lives across the country, get a refund. The request was denied and said they would issue a credit only if they received the complaint from him (the...
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1.8
I liked
  • Not much
I didn't like
  • Being lied to
  • Poor customer service
#1037865
Order flowers on 4- 13- 17 two different orders one at business one at home address. The delivery for the business was delivered on time. The other for home was supposed to b deliver on 4- 14- 17 in the morning, she never received any flowers. Called three times and...
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1.9
#1034703
I ordered an arrangement (with chocolates) for my fiancee who was staying with family in Miami... The order was left on the doorstep without at even ringing the doorbell or calling the recipient's phone. The result was wilted flowers and melted chocolate after I called...
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3.6
#1029665

Proflowers Bouquet Review

#1036137
1.7
Proflowers - Simple Review #1492578286
1 of 1
Recieved these flowers 6 days ago. None were open. They started to open after 2 days. The ends were drying after 3 days. Now all that had opened are dead there are still 3 big ones that are not open yet, and the "note", booooo
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Proflowers Customer Care Review

#1022547
1.2
Customer service is terrible. Asside from the fact that they cannot understand English, they got the order wrong, sent to wrong address, called and left me a message because they couldn't the place, then when i rerurned their call they had no clue why I was callibg???? Still waiting for either my flowers or a refund. Please do not do business with this company.
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Short Review for February 28, 2017

#1015094
2.0
I had the same experience. One was completely snapped off and they didn't even all bloom before they started dying and laying over within 6 days. Way to go NON-pro.flowers! I can be reached via email info@afsrepair.com, where they were delivered to my work.
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Proflowers Delivery Service Review

#1009190
1.0
Flowers arrived 5 days late then when they showed up from Fed Ex they were dead. My wife never received her Valentine flowers. ***.
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I ordered my daughter flowers for her birthday/Valentines a couple years ago and they were not at all like the picture. They looked like they were on their last leg. They offered me a 20% discount on my next purchase. Well, there was no way to use that discount by...
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Anonymous

Sandy We're so sorry that happened. This certainly doesn't meet our standards. We will make it up to you. Please email your order information to our Resolution Team at: socialcs@sm....

1.9
I liked
  • Unacceptable
#1013896
Proflowers Smiles And Sunshine Arrangement Review
Proflowers Smiles And Sunshine Arrangement Review
My husband ordered me flowers for Valentine's Day. When they came I had a rose that was snapped in half and 3 lilies head popped off. I went online to their website and looked at the arrangement he ordered and it looked NOTHING like the picture shown. I called the...
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Worst customer service ever. My husband ordered me flowers for valentines day. They showed up in a box and they were not even ready to bloom. They finally open several days after valentine's day only to find out that this was not the flowers he ordered for me. He...
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1.0
#1010512
Horrible company.....why are they still in business? Better Business Bureau should investigate them. Deliver when they feel like it, wrong order, super expensive...do not try to work with customer to make things right. Do not waste your time nor money....they don't...
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#1009922
Worst company to deal with. My husband sent flowers to me at work for Valentine's day, they showed up and I was happy however when I got home with flowers my husband said that is not what i ordered. He called Pro flowers to let them know the flowers were wrong. The...
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1.0
#1008972
My husband ordered flowers for me for valentine's day. I waited an extra 45 minutes at work because they never showed up. He was on hold for over 20 minutes trying to speak to someone. Finally talked to someone and they had a thick accent. They stated they wouldn't...
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1.0
#1008634
Never even got deliverd, hidden fees Indian call center customer service. I kept hearing ads on the radio so I finally got some ordered for my gf giving them about a week in advance for Valentine's day more than enough time according to their site. After I check out...
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