I have both sent and received flowers using pro flowers several times over the years. The quality of their flowers range from ok to terrible. To their credit, I have complained when the flowers were terrible and received a credit and one time replacement flowers. But I...Read more
Sent small rose bush in container for Mothers Day arrived dead...advised Pro flowers and did not get back to me......Just ordered flowers for daughters anniversary....advised agent of last situation and did say would send new replacement This time I was at the end of...Read more
I ordered flowers for a coworker on 7/7/17 to be delivered same day. Yesterday (7/12/17) I received notice to contact them regarding my order. It was never delivered! When I spoke with customer service, they gave the standard robotic apology and offered me 20% off and...Read more
- Absolutely disgusted
I didn't like
- Customer service
- Stealing by not refunding for no service until you contact them
- Attuide of the people
Proflowers - ***SELLS YOUR PERSONAL INFO***
Ordered a flower arrangement for a funeral on 11/8/17 at 10:43am. By 1:43pm I had 2 insurance companies calling me soliciting life insurance because ProFlowers SOLD MY INFORMATION. *** you ProFlowers!!!!
Proflowers - Refund
I ordered flowers from here two weeks ago. My order was delivered late so I receive an email that I was gone receive a refund. Well it's been two weeks and I still haven't received my refund. I called twice they give me the run around every time. Then they tell me that I was suppose to get a call and never did.
Proflowers - *** em
I tried to order some flowers for a friends birthday i type down everything and when it comes time to confirm the order the site tells me the address is invalid even tho it was right well as if that wasnt a problem they still took the $80 out of my account so outta money and theyre not even gonna deliver them. Yea *** em.
Proflowers - 1/2 bouquet buds died
Lilies opened beautifully. Iris buds drie and dropped. Customer service replaced next dsy but agent off shore and very difficult to understand!!
I was furious while writing my initial review but my point with my complaint is that I was on the phone for an hour with some foreigner who could not understand me and who I could not understand. The company reduced the initial shipping charge after I continually...Read more
I purchased a Groupon for ProFlowers for $20 but it stated it was a $40 value. It tried to expire less than 60 days after the purchase but I called to order over the phone instead. Online ordering was not very clear in the way of costs and it said my coupon expired...Read more
I sent flowers on Mother's Day for my mom, as I was out of town. Two days later, I stopped at my Mom's house and saw the flowers which Pro Flowers charged me $96 to deliver. It was the most pathetic, ridiculous and disgusting flower "arrangement" I have ever seen. I...Read more
Completely different flowers as those ordered. Flowers were skimpy. I had 2 deliveries within a week (mothers day/birthday). 1st order's vase had a bubble at the bottom which made it wobble. The flowers were nowhere near as pictured. They sent a replacement. 2nd order...Read more
Flowers never delivered...Proflowers said it was with UPS and out for delivery even though they were supposed to have been delivered YESTERDAY...Proflowers said they still may be delivered. Great! Dead flowers for a gift. They issued a refund, but now I have nothing...Read more
For three years my daughter has sent me live plants or arrangements from Pro Flowers. All of the plants have died while I followed the instructions to the letter. I called the company and they said these plants would be replaced, but I needed the invoice number, since...Read more
- Products look great on site not as good in person
I didn't like
- Quality of all products
I ordered flowers to be sent to my mother in NC for mothers day as I live in WA and this was my only option. She got the flowers on time but the flower arrangement was NOTHING like the picture of what it was supposed to look like. They used fillers and not flowers to...Read more
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