Company has verified representatives Subscribed to our free business plan and has customer support representatives who act on its behalf.
Submit ›
or
1.7 Based on 197 reviews
Compare to others
  • Customers like
    • Selection 14
    • Initial prices 12
    • Website 12
  • Customers don't like
    • Hidden costs 19
    • Fraudulant representation 18
    • Customer service 15
Advanced
search
loading...
More Less

I ordered flowers and paid extra for same day delivery. Called the recipient and they confirmed no delivery. I called the customer support line and was offered a "free upgrade" and delivery the next day. I agreed to these conditions, and the next day still no delivery. I called customer service again and was told that they only do deliveries on Mondays! Why charge me extra for same day delivery if you cant deliver the product. I informed them... Read more

Was this review helpful? 0 0

The grossly overpriced flowers (as others have remarked, large service fees are hidden until AFTER you enter all information including address and credit card) were never delivered. When I called, 2 days later, they said they would re-send the order -- but that it would still take another 3 days from when I called. I said I expected that under the circumstances they would not charge me, but they refused -- they still wanted to charge me full... Read more

Was this review helpful? 0 0

Buyers beware. I tried to order flowers online but their website does not work. I tried on numerous up to date browsers and get the same result. Unable to purchase any items. I think they intentionally do this so that you have to call to place your order. I placed my order and it totaled to twice the amount than I expected with all of the bogus fees that is added. Also they did not send me a email confirmation after calling them 3 times... Read more

Was this review helpful? 0 0

DO NOT USE THIS COMPANY IF YOU ARE SENDING FLOWERS TO LOVE ONES.. I ORDER FLOWERS TWO DAYS EARLY TO BE DELIVERED TO MY WIFE ON HER BIRTHDAY AND HERE IT IS 4 DAYS LATE AND SHE STILL HAS NOT RECEIVED THEM..FARE WARNING...

Add comment

If you buy any flowers from this company. They will send you emails every single day about *** for the rest of your life. No matter how many times you unsubscribe or contact them and ask to be removed from the mailing list.

Add comment

Deceptive pricing with tons of unexplained add ons that do not show up on the purchase page, only on your paypal / cc statements. So a $50 order ended up an $80 order. Hidden additional fees included separate charges delivery, weekend delivery and next day delivery. When I contacted customer service, I got the standard snarky non-apology apology, "we're sorry you are too *** to figure out our pricing," which makes me crazy and angry. Several... Read more

Was this review helpful? 0 0

I ordered a flower arrangement for my daughter's 30th birthday which fell on a weekend. Charged my card never delivered the flowers. Found out two days later that they did not arrive by calling my daughter. Called and was assured that they would be delivered first thing in the morning, again did not happen and again didn't notify me that they were not delivered TWICE!! Wanted another chance and had to go through 5 levels of their call center to... Read more

Was this review helpful? 0 0

A friend was in the hospital dying of cancer. I ordered flowers for Saturday delivery. Proflowers called me FOUR DAYS LATER, on the following Tuesday evening (today), to let me know there was a problem with my order and it had not yet been delivered. My friend has been DEAD FOR THREE DAYS! She died the day after the flowers should have been delivered! Shockingly terrible service. I am devastated.

Add comment

We received an email from one of my boss's colleagues that his three year old grandson had recently passed away. Unfortunately, my boss would be out of the country for the funeral so we ordered flowers from proflowers.com to be delivered to the funeral. On the day AFTER the young boy's funeral proflowers called to tell me that the flowers could not be delivered. Proflowers assures that flowers will be delivered on time. If the flowers were... Read more

Was this review helpful? 0 0

Recv. Flowers at 1yr aniversary death of my dad. Flowers arrived dead. No water how horidable. No number to call. R.Whitney

Add comment
Did not find what you were looking for?
 
×
You are reading about Proflowers.
Filing a new complaint about
×