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I ordered my daughter flowers for her birthday/Valentines a couple years ago and they were not at all like the picture. They looked like they were on their last leg. They offered me a 20% discount on my next purchase. Well, there was no way to use that discount by...
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1.9
I liked
  • Unacceptable
#1013896
Proflowers Smiles And Sunshine Arrangement Review
Proflowers Smiles And Sunshine Arrangement Review
My husband ordered me flowers for Valentine's Day. When they came I had a rose that was snapped in half and 3 lilies head popped off. I went online to their website and looked at the arrangement he ordered and it looked NOTHING like the picture shown. I called the...
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Worst customer service ever. My husband ordered me flowers for valentines day. They showed up in a box and they were not even ready to bloom. They finally open several days after valentine's day only to find out that this was not the flowers he ordered for me. He...
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1.0
#1010512

Proflowers Customer Care Review

#1022547
1.2
Customer service is terrible. Asside from the fact that they cannot understand English, they got the order wrong, sent to wrong address, called and left me a message because they couldn't the place, then when i rerurned their call they had no clue why I was callibg???? Still waiting for either my flowers or a refund. Please do not do business with this company.
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Short Review for February 28, 2017

#1015094
2.0
I had the same experience. One was completely snapped off and they didn't even all bloom before they started dying and laying over within 6 days. Way to go NON-pro.flowers! I can be reached via email info@afsrepair.com, where they were delivered to my work.
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Proflowers Delivery Service Review

#1009190
1.0
Flowers arrived 5 days late then when they showed up from Fed Ex they were dead. My wife never received her Valentine flowers. ***.
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Proflowers Customer Care Review

#1008929
1.0
I want nothing else to do with this company. Customer service is horrible. Do not contact me. I am DONE!!!!!!#
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Horrible company.....why are they still in business? Better Business Bureau should investigate them. Deliver when they feel like it, wrong order, super expensive...do not try to work with customer to make things right. Do not waste your time nor money....they don't...
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#1009922
Worst company to deal with. My husband sent flowers to me at work for Valentine's day, they showed up and I was happy however when I got home with flowers my husband said that is not what i ordered. He called Pro flowers to let them know the flowers were wrong. The...
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1.0
#1008972
My husband ordered flowers for me for valentine's day. I waited an extra 45 minutes at work because they never showed up. He was on hold for over 20 minutes trying to speak to someone. Finally talked to someone and they had a thick accent. They stated they wouldn't...
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1.0
#1008634
Never even got deliverd, hidden fees Indian call center customer service. I kept hearing ads on the radio so I finally got some ordered for my gf giving them about a week in advance for Valentine's day more than enough time according to their site. After I check out...
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I ordered flowers 2 days ago and paid extra for guaranteed delivery for today (Valentine's Day). I understood that because these were "growers choice" the selection may not be exactly like the picture. Not even remotely close! There were no roses at all, and not even...
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Anonymous

Anonymous You can order flowers from a local florist and they will deliver exactly what you ask for. They're much better than the 1-800 flower deliveries.

Ordered roses for Valentine's Day to surprise my wife. The surprise was a do it yourself rip off. They charge you extra fees and a very pricy delivery fee at the end of the transaction. Ok ? . Then when the recipient receives there flowers, they have to unpack, cut the...
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2.2
I liked
  • Dissapointed
I didn't like
  • High cost of standard shipping and handling cost
  • Stealing by not refunding for no service until you contact them
#1008408

Contact Proflowers

Headquarters Address:
ProFlowers
Customer Service 4840 Eastgate Mall
San Diego, CA 92121
Phone:
(800) 580-2913
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I made my order on Feb 04 for a Valentine and Birthday flower to my wife. Today Feb 14 at 8.03pm, I received the following email from them, Dear XXXXXXXXX , Nothing brings us more joy than having you as a partner in giving. That's why we are sorry to inform you that...
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#1008397