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ProFlowers review in Tampa, Florida: False Representation on total price of flowers!

I just ordered flowers yesterday and I wondered why the never said exactly what the shipping order including total price would be along with the $19.99 flowers i purchased. Come to find out, my nightmare was exactly what i thought it would be. My order came to nearly $65 dollars which is thirty more dollars than what I expected and when I called customer service the next day (today-May 7) I was told I couldn't speak to a supervisor, I couldn't get a refund, and that the total price was posted near the credit card "box." They said they would reduce the charge by $25 dollars and the flowers would still be delivered because there was "nothing wrong with them." Be very careful and make sure you pay attention before actually confirming the order. They will get you!
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1 comment
jaynee h
#300299

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236327 Review #236327 is a subjective opinion of poster.
Service
Proflowers Shipping Service

DO NOT USE PROFLOWERS - BEWARE

Today is Friday, May 6, 2011 and I highly suggest that you DO NOT USE PROFLOWERS FOR ANYTHING. My elderly mother was supposed to receive her flowers TODAY (I ordered earlier this week) and PROFLOWERS CANNOT FIND MY DELIVERY. They tried to blame it on UPS but the order wasn't processed! I'm totally frustrated and on the line with them now. So now FedEx is supposed to deliver the flowers on SUNDAY - the day my mother WILL NOT be home! Terrible, absolutely TERRIBLE. I was a huge fool for trusting these idiots, sharks, and embeciles and NEVER again!!!!
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1 comment
jaynee h
#300302

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236208 Review #236208 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Los Angeles, California: Pro flowers is a complete rip off!!!

Id heard the ad on the radio for mothers day flowers for $19.99. I figured what a great deal so I did my order on line. They charged $19.99 which were only for the flowers. You had to pay extra for a vase. They do not give you a total until you give them your credit card. My $19.99 flowers ended up being $55.00. I immediately called them and told them they better cancel my order now!! I cant believe the government allows this type of scam to continue. A girl at work this morning was going to order from there but I stopped her in time. BEWARE!!!!!!!!!!!!!!!!!
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2 comments
jaynee h
#300303

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#283182

This is true!!! They are a rip off!!!

They are awful flowers. They are plain, ugly and they were falling apart. They don't have fillers (greenery, etc.) You are better off buying some at Vons or Costco.

They have better product with a more personal touch. Plus you can get nicer vases at a dollar tree.

Don't be a victim.

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Review
#236184 Review #236184 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Houston, Texas: False representation of pricing policies

Placed an order with Pro Flowers for Mother's Day on May 6th. No where did it say, except on confirmation page that there was additional charges ($14.99 was more than enough), plus additional handling. You deliver flowers, you should handle them with care anyway and not pass that off to consumers. To conclude, you advertise $19.99, and with your delivery, buying the cute cup, handling, tax, and spend an additional $60.00 more. Not ethical, nor good business. Will NEVER buy from this outfit again. Will use my local florist. Yes, I usually do not miss this ocassion, but had an emergency.
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1 comment
jaynee h
#300306

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236163 Review #236163 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers review in Eatontown, New Jersey: Not PRO Flowers customer svc stinks

Never, never take a chance on their rip-off "Grower's Choice." While there's a nice picture and disclaimer about the flowers you might get, if you hate them, you're out. They couldn't give one darn that I got 24 red roses for my mother-in-law. Not even willing to help me out because I need them today. Customer Service Rep was unbelievably rude and hung up. She told me that "it is what it is - there's nothing we're going to do about it" So I went to 1800flowers.com because I STILL need flowers for tonight. ALWAYS have flowers sent to yourself if possible. I would have been so embarrassed if my m-i-l received 2 dz red roses (no baby's breath, greens, etc) from her daughter-in-law1! YUCK! But the worst part was the rude and indignant treatment of their CSR, who ended up hanging up on me. Plenty of online flowers companies. Choose one who is truly a "PRO" BTW, wasted $63 - arrangement "listed as $29.99. Another nod to their outrageous and hidden charges. Just save yourself the aggravation and go somewhere else.
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Review
#236158 Review #236158 is a subjective opinion of poster.
Product
Proflowers Arrangement

Proflowers sent a different bouquet than the one I ordered!!!

I ordered my mother a beautiful bouquet of light and dark pink roses, green fuji mums, and two other types of flowers. The photo was beautiful. My mother called and said what lovely roses I sent. I asked how cool the fuji mums looked and she said there were none. I had her send a photo of her bouquet and it was a skimpy assortment of roses in this weak looking vase! I was furious. I called Proflowers to discuss what happened and the representative argued with me rather than resolve my issue. She explained that because the florist who arranged my bouquet didn't have the items I ordered on hand, she gave me a totally different bouquet, which wasn't even close to the price range that I had paid and without consulting me I might add! She said this is standard procedure. I told her this was unacceptable and I asked to speak to a supervisor. She pretended to transfer me and actually hung up on me instead. I called back and got a more receptive person afterwards who refunded my money but I will never order flowers from this second-rate, fly-by-night company ever again.
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Review
#236142 Review #236142 is a subjective opinion of poster.
Product
Proflowers Bouquet
Went onto Proflowers.com to order flowers for my mother to be delivered. After hearing the ad on the radio, I thought I could afford an arrangement for $20. I figured I would be charged somewhat for shipping. What I didn't realize was that they charge for shipping...
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6 comments
Anonymous
#1213266

Wow, 2 seconds after I got the final bill and saw all the additional charges I cancelled twice to make sure. I even went so far as to check the shipping info and found that nothing had been set up.

Customer service did not respond and now the shipping info has been received 4 hours after I cancelled.

My $35 plant is costing a total of $75. That is including a 25% family discount.

Hope the plant lasts a very long time.

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Review
#236130 Review #236130 is a subjective opinion of poster.
Product
Proflowers Arrangement

ProFlowers review in Washington, District Of Columbia: Order delivered 250 miles away from actual address

I used PF for the first time this week and like many of you rec'd numerous add on fees/charges on the advertised special that was to include a free vase. One order rec'd the free vase and the other did not. Two $19.99 arrangements cost me over $80.00. My orders were supposed to be delivered Sat 5/7/11 so that someone one would be home to accept. Today when I tracked the one bound for Sarasota FL it shows it was delivered and left at the door of a home in North Palm Beach Florid, 250 miles away. I have now been on hold for over an hour trying to resolve this, I will never use them again.
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Review
#236124 Review #236124 is a subjective opinion of poster.
Product
Proflowers Arrangement
Pro Flowers has been advertising on TV and radio for a Mother's Day Special, $19.99 dozen roses with free vase. I made the order, and suddenly got billed for over $63.54!!! I immediately went back to the website, cancelled, website says orders can't be...
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2 comments
Anonymous
#428706

what a ripoff proflowers is. they should be in jail.

24.99 suddenly turns into $63.56.

No way to cancel your order. Charges are not seen until the very end.

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Review
#236057 Review #236057 is a subjective opinion of poster.
Product
Proflowers Flowers
I put in a special code from a christian radio station. they said you will get a special offer. it was special alright! I got to pay $54 for flowers that they said cost $29.90, they said the delivery would be $9.99. the only day available to deliver the flowers was...
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1 comment
jaynee h
#300311

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236052 Review #236052 is a subjective opinion of poster.
Service
Proflowers Delivery Service