ProFlowers Reviews and Complaints
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ProFlowers not worth the discount!!!!
Mother's day is coming. I wanted to use ProFlowers and I remembered how disappointed I was when I received my Valentine's Day flowers in a BOX from ProFlowers. That is not how a woman wants to receive her FLOWERS!!! I mean really. You have assemble the entire package yourself. That is no fun at all. Huh? So the customers and recipient pay for and arrange the flowers too. What are the PRO's doing, boxing the flowers professionally? I am not going to use Proflowers. I do not want to get used to receiving boxed flowers. Consumers can't allow businesses to change the beauty of giving and receiving flowers. It is one our older traditions it needs to be maintained not reduced to boxes and DIY kits.
I wish I had found this site before I ordered. I ordered a fresh flower arrangement for same day delivery. The arrangement was 29.99 but came to over $51.00 by the time tax and delivery fees were added. I received a phone call at the end of the business day from...
Proflowers Delivery Service
Proflowers...wilted, hot, & i did the work
grocery store flowers & an old reused vase: a recent house guest sent me flowers. on a phone call that day, she asked if they came (about 3:00, promised). i said, 'uh, no.' well, at 6:00, in houston, on a day at 95 degrees, i heard ding-dong and a 'thump' at my door. ups dumped them & they were soooo hot, i thought they were surely garbage. PLUS, it was a [fancy] box, with a vase in the bottom, and grocery store flowers at the top. directions: remove flowers, fill vase, put in one packet of flower stuff (had to search box), after an hour(?), remove flowers, cut ends, remove leaves (YOU ARE KIDDING), and ARRANGE(!!). NOT my idea of being sent flowers. i do all the work -- these were delivery grocery store flowers with a dollar store vase. i will say -- they did revive and, i know how to arrange, but who wants to be sent flowers & do all the work. reasonably priced for delivered flowers, but flowers cannot run around in a UPS truck in houston all day in the summer -- and that is what is going to happen. if i hadn't been home, they certainly would have been compost by the next a.m.
ProFlowers is all that (bad) and more!
I just placed what I thought was an amazing order for my mother in law for Mother's Day with ProFlowers...an order that should have cost 35 dollars ended up with a total of 56 AFTER I confirmed the order. These people are slick. I deleted the order promptly. Here's hoping my visa stays protected...after reading the other posts, I'm more than nervous. I am so glad I just happened to google them. Granted, it was after I placed my order but still in time to delete/cancel it. Be very careful especially since for holidays they have a period where they will not allow you to cancel any orders. If you do order with them, make sure it's with a reputable credit card company. They are generally willing to remove charges that are bogus.
ProFlowers review in Richardson, Texas: Said I could cancel; no place to do so!
I wanted ONLY the Mother's Day special offer. The site said I could cancel after this order. No place was listed for me to do so. I will warn others of this scam to get more money out of the consumer!!! I DO NOT want monthly deductions from my bank for this item!!! If it happens, I will report you to the better business bureau!! I feel your initial advertisement for a discount on flowers for Mother's Day is misleading and I ended up paying twenty dollars more than I expected to. I thought I was getting a "bargain", only to discover I wasn't!! I plan to tell all my friends about this scam!!
ProFlowers review in Culpeper, Virginia: Flower bouquet advertiesed $29.99. but total delivery nearly $50.00. Feel scammed.
We attempted to send our daughter an Easter bouquet last night. Your ad of April 21 on our computer said the bouquet was $29.99. We called and said, okay. But total cost including delivery today was nearly $50.00. You should be up front with all costs and save a lot of frustration. As a consumer,we are more and more scammed by such actions. We have ordered flowers from Pro-Flowers in the past and generally were satisfied. Last night was a big exception because we really wanted to send flowers. However, the final cost almost doubled from the advertised price which left us feeling violated. email@example.com
ProFlowers review in Bothell, Washington: Fraud Is Ok With PRO-FLOWERS..
Called Pro Flowers regarding fraudulent use of my credit card and the girl (speaking over me)while I was letting her know stated" We will still send the flowers and we will still bill you and we will not return your money" I was astonished! I asked to speak to someone in loss prevention and she said have your bank write to them and then I asked for a supervisor or manager and she said there is no one. I asked are you serious she said nothing. I let her know that I had also called FTD and they were in no way anything like pro flowers. FTD was sorry this had happened stopped the deliveries and refunded all my money. I have used FTD and pro flowers in the past and even though FTD is more expensive I will be using them because they exude customer service. Many of our lawyers, doctors and family use pro flowers but they will no longer. They choose to do business with honest and caring companies.
Someone stole my husbands debit card information and apparently easily ordered $137 worth of flowers on his card through Proflowers. They didn't question the charge at all. I happened to notice it when I looked at our online banking. Since their phone number was...
ProFlowers & Ezsaver
My currant phone bill was $30.00 higher than it usually was so I made a closer look at the charges and discovered under miscellaneous charges that Ezsaver was charging my account $30.00 for January & February 2011($14.99 for each month that I was a member). I contacted Ezsaver via the number that was next to their name on my phone bill and I was only able to cancel my Membership and get February's charges dismissed. I couldn't get refunded January's because the Customer Representative claimed that the fees for the Membership were clearly stated on the Website where I allegedly signed up. (I never did, but it was my word against hers) I reluctantly agreed to pay for January but clearly was a scam. Now that I read that I'm not the only one they have ripped off, I'm sort of relieved! I had compared FTD to ProFlowers Rates last December for my sisters birthday but decided to go with FTD. Glad I did too! I think that's why my Credit Card wasn't charged. I will NEVER order from ProFlowers! Needless to say, I will be looking at ALL my bills alot closer!
ProFlowers review in Washington, District Of Columbia: Paid for express delivery to Hospital Room
On 3/8/11 I ordered flowers to be delivered to my mom in the hospital. I had her name and hospital room number on the order. I paid extra to have them delivered before 12:00 noon on 3/9/11. At 1:45 pm she hadn't received them. FedEx said they were delivered to shipping & receiving at 10:21 am. S&R said it was out for delivery. ProFlowers is crediting my express shipping, however, I would have ordered from a local florist had I known it went to S&R versus my mother. No more ProFlowers.
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