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PROFLOWERS RIPPED ME OFF

Proflowers took the money from my paypal account and never delivered the flowers, I have asked for my money to be returned and have not recieved any calls or emails from the Muthas, God I hate proflowers. who can I contact to get my money back? Proflowers sux, sux sux sux sux sux sux I have asked for my money to be returned and have not recieved any calls or emails from the Muthas, God I hate proflowers. who can I contact to get my money back? Proflowers sux, sux sux sux sux sux sux sux sux sux sux sux
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Anonymous
#252043

Open a dispute through paypal. you will get your money back in about a week.

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#223079 Review #223079 is a subjective opinion of poster.

ProFlowers review in Fullerton, California: Girlfriend never receive flowers for Valentines day

I ordered flowers for my girlfriend to sent on Valentines Day. She never received the flowers. I paid the additional charge to get them there by valentines day. When I called pro flowers they told me they would get them that day, the 15th. They told me there was nothing else they could do but reimburse the $14 for the additional delivery. I asked for a supervisor, not even an apology. When I spoke to a supervisor, they told me that the florist had spoken to her and they would get them there the next day. They lied, nobody every spoke to her. I again called to cancel order, and to reimburse my credit card. A week later and still nothing.
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#222777 Review #222777 is a subjective opinion of poster.
Loss
$107

ProFlowers review in Portland, Oregon: Dead flowers...

I had received dead orchids for valentine's day. Clearly they didn't think about shipping a plant like that in the cold New England weather since they came to me wilting and falling apart. The person who sent them called to have the mistake fixed and was told that they are out of stock on the Orchids and that he would receive a store coupon. What they didn't mention is that their store coupons are one time use only... and you can only order 1 item at a time... meaning the two smaller items I liked on there I only got one since the site misleads you into thinking you can place multiple orders at once. Overall customer service is lacking and unhelpful and it is a poor site design. Not to mention that the orchids and the second plant I received were dead... Flowers from a gas station would have been a better investment than these things.
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Anonymous
#251362

poindexter must be a proflowers employee.. they messed up so many shipments this year it's not funny, they are flooding the twitter feed with a giveaway so people don't see all the complaints at once..

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#222754 Review #222754 is a subjective opinion of poster.
Product
Proflowers Plant

Proflowers

Ordered flowers for V-day - they did not deliver and they did not let me know that they did not deliver the flowers that I had ordered. When I called, they said that we will have a supervisor call you back to discuss returning your money. I was told that the florist had just forgot about my order. They said sorry. We can give you a $20.00 credit for a future order - told them that they can keep their $20.00 credit - still waiting on my refund - overpriced flowers - worst customer service - will never order flowers from pro flowers again.
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jaynee h
#298661

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

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Anonymous
#250954

didn't you look at online review for these guys?

all they did was take your order and sent it to a local florist. the local florist got more money from local orders and yours went to the bottom of the pile

if you want revenge: look for their google pay per click ads (the ones that say sponsored or have a box that says 'ad' click on those once per day) and tell your friends to do the same

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#222632 Review #222632 is a subjective opinion of poster.

ProFlowers review in Seekonk, Massachusetts: Flowers from Pro Flowers were nice

I have thanked my daughter for the last 5 days for the flowers she sent me from Pro Flowers, they are absolutely breath taking. The buds were still not quite open when I got them on Feb 14th, and today is Friday Feb. 18th and they are stunning. I would recommend Pro Flowers to anyone, i wish I had a picture phone for my daughter to see the beautiful arrangement I received. This Valentine's day was very memorable, actually these flowers are from my grandson. I went out for dinner for Valentin'e day but this gift was better.
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#222386 Review #222386 is a subjective opinion of poster.
Product
Proflowers Arrangement

ProFlowers review in Peabody, Massachusetts: Agreed...Pro Flowers was a bad choice

When I got my V-day flowers, I thought to myself, "Oh, hubby decided to save money this year -- that's good, I guess." I assumed that the flowers cost between $10-15 dollars. They looked like they were picked by the roadside of your average American highway. After V-day's had passed, I talked to hubby about them and he told me he paid $50 for them. Wow. Not only were they very pedestrian and resembled flowering weeds (aka the "wildflower" look)...but some of the flowers were damaged, and of course they didn't last long at all. Bad experience. I feel bad for hubby, who spent a lot of money and got such a bad value for his money. Don't go with Pro Flowers -- you're better off paying the same money to a trusted florist in your area.
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jaynee h
#298670

ProFlowers apologizes that you were not happy with your Valentine's Day flowers. My name is Sallie, please call 866-526-9426, I am a available 7 AM to 3:30 PM PST, so we can discuss a resolution.

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Anonymous
#251707

that proflowers and their related companies are the worst in the business, you can't get decent flowers delivered for $19 just as you can't get real chocolate strawberries for that price. they use scams like easy saver and dozens of fees at checkout to make up the low advertised price.

Every time I see the phrase "trusted local florist" I know who really wrote it : a florist, and chances are that that same florist fills orders for proflowers...

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Anonymous
#251638

Same story, about 8-10 worth of flowers that cost $50. I was embarssed when I saw what head been delivered and they didn't open for 3 days.

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#221959 Review #221959 is a subjective opinion of poster.

ProFlowers Big Misake

I ordered Flowers for my girlfriend on Valentines day. I spent $105 on two dozen of roses, a teddy bear, and a vase. I had a promo code for a free vase, so i should have gotten two because i bought an extra vase for $25. When the roses arrived half of them where near death. The advertisement for this special said it would be long stem , big, full roses. These were dead, and the tiniest roses i have ever seen. They didn't send me my free vase, and basically lied about the package. I will never again use this company.
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jaynee h
#298679

ProFlowers apologizes that your Valentine's order did not meet your expectations. Please call 866-526-9426 so we can discuss your order. Sallie

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Anonymous
#250676

what a scam,

entered code for a special price, never happened, delivery charge was double what it said on website. will Never use them again

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Anonymous
#250469

At least flowers showed up for you'all. My girlfriend never got hers.

But i still got a e mail saying they were delivered. The delivery notification said they were left on "porch". WHAT!! They were to be delivered to her work, ay a elementary school.

She is the principle. Anybody there knows who she is. Even the kids.

And you mean to tell me they left a dozen red roses, in a vase, on valentines day, ON A PORCH??? Unacceptable!

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#221862 Review #221862 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$105

ProFLowers.Com .... What a rip off! Don't Do It!!

I bought a Bouquet of flowers for my wife for Valentines day. The bouquet was 39.99 for what was pictured to be a nice, big, full bouquet of roses, daisies, and assorted flowers. After the final order was placed, the final bill was $77.97!!! I figured..."Its for my wife and if it looks like it does in the picture it will be worth it". WELL, it wasn't...what I got looked like a $9.99 bouquet that you would buy at the local grocery store. It had 5 red roses, about 10 pink dasies and a whole lot of greenery. I was told "There is a disclaimer that requires us to fill the order the best we can if we don't have what you ordered in stock". I guess they were out of flowers then...because they substituted them for the greenery. So, $39.99 for the bouquet.....$11.99 Holiday Surcharge????? and $25.99 Service Charge????? and all I got was a $9.99 arrangement and a cheap vase that I could easily have bought at Dollar Tree. I took pictures of what I got and sent them to their Customer Service. They offered to refund me my $11.99. WOW...how generous. When I complained further...they gave me a $10.00 voucher towards a future purchase. Wasn't that thoughful. No Thank you! Keep your voucher...I'd rather let the world know what a bunch of scam artists you are. Thanks for reuning of of the only holidays I have been able to enjoy with my wife after 20 years in the U.S. Marines and being deployed nearly all of them over the past years. Thanks a lot. I couldn't have been more embarrassed when my wife got that pile of garbage. I looked like the biggest cheap skate!
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4 comments
jaynee h
#298680

ProFlowers apologizes for the Valentine's Day flowers not meeting your expectations. Please call 866.526.9426 so we can discuss your order. Sallie

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Anonymous
#250952

they do it every year, plus they find a new way to rip you off. the last few years they have been doing the easy saver scam. their 'fresh from the grower' flowers are trucked to regional warehouses.

if you want to start getting back at them: look for their google ads and click on one per day.

they also do business as proflowers, berries.com (shari's berries), red envelope, cherry moon farms, click on each companies ad once per day

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Anonymous
#250746

People if you never remember anything remember this.If it sounds to good to be true it usually is!That saying could not apply better for Proflowers.My wife received an arrangement of flowers on vday that i could have went around the nieghborhood and picked better!It's going on the 5th day and they have not bloomed yet!!People as a matter of fact their dying,how do you send out flowers that die before they even bloom!Thank you proflowers for making me look like total fool on vday.Please proflowers take the pro off your name you have not earned it.Call yourself average flower or order at your own risk flowers.Sh..ty flowers would be the best.Will never use proflowers again,and will put the word out to everyone i know to never use you guys.Sleep well!! :( :(

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Anonymous
#250605

Exactly! Don't do it!

I ordered flowers delivered for my daughter for a special day and they did not arrive till 3 days later. They said it was my fault. I really gave them a hard time and they said they would refund my money and hung up on me!! They charged me!!

When I called they still said it was my fault and too bad.

They are terrible and have terrible cusotmer service. Stay away!!!

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#221861 Review #221861 is a subjective opinion of poster.
Product
Proflowers Arrangement

Proflowers ripoff stay away!!!

Ordered their 39.99 valentines special and lo and behold,they charged my credit cart 72.95. called within ten minutes and their customer service person told me that "due to the high valentines day order volume,they wouldn't cancel the order" . They did send me an email offering to knock off 4.99 from the price of the "deal". five bucks, really? I have been fighting these people for the last few days and have contacted the BB,my credit card company and their advertisers. These people are simple crooks and I will do everything to keep people away from this company.
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jaynee h
#298682

ProFlowers apologizes that the Valentine's Day order process did not meet your expectations. Please call 866-526-9426 so we can discuss your order. Sallie

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Anonymous
#250377

they put all their extra fees right on the screen before you enter your credit card. While they suck in 1000 different ways: proflowers at least tells you about all the fees at checkout, if you didn't bother to read the screen this is your own fault and more likely you also signed up for every scammy program they have that will bill your credit card every month until you find them

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#221844 Review #221844 is a subjective opinion of poster.

ProFlowers review in Atlanta, Georgia: Wheres my flowers the suprise is gone

dear pro flowers, i placed an order on thursday night to be delivered on valentines day, it was confirmed by your people, my wife still hasnt recieved her flowers and it kind of kills the meaning of sending flowers. if pro flowers is not a reputably company than i understand. i wished someone check and see what happened as i dont have that kind of money to send to someone without results. Pro flowers was suppose to deliver flowers for valentines day, they took my order and money but didnt deliver the flowers, so much for the excitement of receiving a surprise for a special girl,
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jaynee h
#298683

ProFlowers apologizes that the Valentine's Day flowers did not arrive as expected. Please call 866-526-9426 so we can discuss your order. Sallie

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Anonymous
#249859

This happened to me too, it has been two days and I still have not received my flowers either, I called and I am supposed to get some replacement ones tomorrow. Hopefully it comes..

but I would call and complain about it, they should send a replacement at no additional cost, also ask to be reimbursed for your shipping costs. I don't believe it was the fault of Proflowers, but more of UPS's fault. I tracked my package and it was supposed to be delivered on V-Day and never showed.

They were very rude and unhelpful when I spoke and tried to get answers about my flowers. ProFlowers are sending the new flowers by FedEx so hopefully I will get them tomorrow.

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#221824 Review #221824 is a subjective opinion of poster.
Product
Proflowers Flowers