ProFlowers Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
PROFLOWERS RIPPED ME OFF
Proflowers took the money from my paypal account and never delivered the flowers, I have asked for my money to be returned and have not recieved any calls or emails from the Muthas, God I hate proflowers. who can I contact to get my money back? Proflowers sux, sux sux sux sux sux sux I have asked for my money to be returned and have not recieved any calls or emails from the Muthas, God I hate proflowers. who can I contact to get my money back? Proflowers sux, sux sux sux sux sux sux sux sux sux sux sux
ProFlowers review in Fullerton, California: Girlfriend never receive flowers for Valentines day
I ordered flowers for my girlfriend to sent on Valentines Day. She never received the flowers. I paid the additional charge to get them there by valentines day. When I called pro flowers they told me they would get them that day, the 15th. They told me there was nothing else they could do but reimburse the $14 for the additional delivery. I asked for a supervisor, not even an apology. When I spoke to a supervisor, they told me that the florist had spoken to her and they would get them there the next day. They lied, nobody every spoke to her. I again called to cancel order, and to reimburse my credit card. A week later and still nothing.
ProFlowers review in Portland, Oregon: Dead flowers...
I had received dead orchids for valentine's day. Clearly they didn't think about shipping a plant like that in the cold New England weather since they came to me wilting and falling apart. The person who sent them called to have the mistake fixed and was told that they are out of stock on the Orchids and that he would receive a store coupon. What they didn't mention is that their store coupons are one time use only... and you can only order 1 item at a time... meaning the two smaller items I liked on there I only got one since the site misleads you into thinking you can place multiple orders at once. Overall customer service is lacking and unhelpful and it is a poor site design. Not to mention that the orchids and the second plant I received were dead... Flowers from a gas station would have been a better investment than these things.
Ordered flowers for V-day - they did not deliver and they did not let me know that they did not deliver the flowers that I had ordered. When I called, they said that we will have a supervisor call you back to discuss returning your money. I was told that the florist had just forgot about my order. They said sorry. We can give you a $20.00 credit for a future order - told them that they can keep their $20.00 credit - still waiting on my refund - overpriced flowers - worst customer service - will never order flowers from pro flowers again.
ProFlowers review in Seekonk, Massachusetts: Flowers from Pro Flowers were nice
I have thanked my daughter for the last 5 days for the flowers she sent me from Pro Flowers, they are absolutely breath taking. The buds were still not quite open when I got them on Feb 14th, and today is Friday Feb. 18th and they are stunning. I would recommend Pro Flowers to anyone, i wish I had a picture phone for my daughter to see the beautiful arrangement I received. This Valentine's day was very memorable, actually these flowers are from my grandson. I went out for dinner for Valentin'e day but this gift was better.
ProFlowers review in Peabody, Massachusetts: Agreed...Pro Flowers was a bad choice
When I got my V-day flowers, I thought to myself, "Oh, hubby decided to save money this year -- that's good, I guess." I assumed that the flowers cost between $10-15 dollars. They looked like they were picked by the roadside of your average American highway. After V-day's had passed, I talked to hubby about them and he told me he paid $50 for them. Wow. Not only were they very pedestrian and resembled flowering weeds (aka the "wildflower" look)...but some of the flowers were damaged, and of course they didn't last long at all. Bad experience. I feel bad for hubby, who spent a lot of money and got such a bad value for his money. Don't go with Pro Flowers -- you're better off paying the same money to a trusted florist in your area.
ProFlowers Big Misake
I ordered Flowers for my girlfriend on Valentines day. I spent $105 on two dozen of roses, a teddy bear, and a vase. I had a promo code for a free vase, so i should have gotten two because i bought an extra vase for $25. When the roses arrived half of them where near death. The advertisement for this special said it would be long stem , big, full roses. These were dead, and the tiniest roses i have ever seen. They didn't send me my free vase, and basically lied about the package. I will never again use this company.
ProFLowers.Com .... What a rip off! Don't Do It!!
I bought a Bouquet of flowers for my wife for Valentines day. The bouquet was 39.99 for what was pictured to be a nice, big, full bouquet of roses, daisies, and assorted flowers. After the final order was placed, the final bill was $77.97!!! I figured..."Its for my wife and if it looks like it does in the picture it will be worth it". WELL, it wasn't...what I got looked like a $9.99 bouquet that you would buy at the local grocery store. It had 5 red roses, about 10 pink dasies and a whole lot of greenery. I was told "There is a disclaimer that requires us to fill the order the best we can if we don't have what you ordered in stock". I guess they were out of flowers then...because they substituted them for the greenery. So, $39.99 for the bouquet.....$11.99 Holiday Surcharge????? and $25.99 Service Charge????? and all I got was a $9.99 arrangement and a cheap vase that I could easily have bought at Dollar Tree. I took pictures of what I got and sent them to their Customer Service. They offered to refund me my $11.99. WOW...how generous. When I complained further...they gave me a $10.00 voucher towards a future purchase. Wasn't that thoughful. No Thank you! Keep your voucher...I'd rather let the world know what a bunch of scam artists you are. Thanks for reuning of of the only holidays I have been able to enjoy with my wife after 20 years in the U.S. Marines and being deployed nearly all of them over the past years. Thanks a lot. I couldn't have been more embarrassed when my wife got that pile of garbage. I looked like the biggest cheap skate!
Proflowers ripoff stay away!!!
Ordered their 39.99 valentines special and lo and behold,they charged my credit cart 72.95. called within ten minutes and their customer service person told me that "due to the high valentines day order volume,they wouldn't cancel the order" . They did send me an email offering to knock off 4.99 from the price of the "deal". five bucks, really? I have been fighting these people for the last few days and have contacted the BB,my credit card company and their advertisers. These people are simple crooks and I will do everything to keep people away from this company.
ProFlowers review in Atlanta, Georgia: Wheres my flowers the suprise is gone
dear pro flowers, i placed an order on thursday night to be delivered on valentines day, it was confirmed by your people, my wife still hasnt recieved her flowers and it kind of kills the meaning of sending flowers. if pro flowers is not a reputably company than i understand. i wished someone check and see what happened as i dont have that kind of money to send to someone without results. Pro flowers was suppose to deliver flowers for valentines day, they took my order and money but didnt deliver the flowers, so much for the excitement of receiving a surprise for a special girl,
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about ProFlowers? What happened? What can we help you with?