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Proflowers doesn't live up to it's claims

My husband heard about Proflowers on the radio. He ordered flowers for me for Valentine's Day. The flowers that arrived were brown and wilted and looked like they could've come from someones yard. When I removed the roses from the delivery box, several petals fell off. The vase that was sent was too large for the bouquet and there was no additional baby's breath or greenery to complete the bouquet. To top it off, the card that my husband had included wasn't transcribed correctly! My husband called Proflowers to complain about our experience, and eventually they agreed to a full refund. I wouldn't recommend Proflowers to anyone.
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Review
#221715 Review #221715 is a subjective opinion of poster.
Product
Proflowers Bouquet

ProFlowers review in Oklahoma City, Oklahoma: Pro Flowers Suck! I ordered on 2/2 for delivery on 2/11 and todays the 14th and still NO flowers!

I ordered flowers for my 75 year old mother and 12 days later still NO flowers. They advertise fresh and never order 1 set of flowers and get another, always what you order! Well the flowers came 12 days late, frozen and been on a Fed Ex truck for 5 days, so there 7 days gurantee freshness is already over when they arrived. It was 30 tulips and they were so small you couldn't really count them they were so small! I called and complained and there answer was a refund! Wow, you count on them to deliver and they leave you in a bind! I will never use them again! Totally false advertisement!
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Review
#221695 Review #221695 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$44

ProFlowers review in Bellevue, Washington: Pro flowers rip off

ordered pro flowers for my wife for valentines day what a joke wilted pre assemby junk ,didnt follow request a delivred to wrong person in front of store sat in window all day. will never order from them again! beware! i will do every thing like this myself personally. this internet crapo is all a scam if you ask me. i asked for refund w'ell see if they will do that. if not i'll open a complaint through pay pal. what a dissapointing day for me and my wife both. next year will be better because i wont depend on any of these incompetent jerks again.
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1 comment
Anonymous
#249862

is to click on thier ads every time you see one but never buy anything.

Most likely they signed you up for other services that will bill your card monthly.. research them and 'easy saver scam"

Review
#221689 Review #221689 is a subjective opinion of poster.
Product
Proflowers Arrangement
Loss
$84

ProFlowers review in San Bernardino, California: Pro Flowers - for wilted flowers

I ordered flowers for Valentines day. I heard about them on the radio. There was an offer for about $30 for a bouquet. Then the extra charges: They charge 9.99 delivery PLUS 7.99 for Valentines Day delivery PLUS 2.99 HANDLING FEE! I would be cool with that if they were delivered by a flower shop. They got there - in a Fed Ex box, wilted. My wife pulled the dead flowers out and salvaged the rest. Over $50 for a dead bouquet and a free vase. What a rip off. Pro Flowers sucks - I will never use them again. EVER -Derek
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Review
#221685 Review #221685 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$54
I ordered the $29 "special" for a bunch of supposedly beautiful tulips. I've been buying flowers for my wife for 20 some years. She called me into the kitchen to show me how they are already wilting 4 hours afer she opened them tonight. And the $29? The actual...
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1 comment
jaynee h
#300179

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#221652 Review #221652 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers wilted and missing mums on valentine's day

my dad and brother ordered a vase of mums for my mom and his wife.only when my mom's mums arrived they were broken,wilted, and missing the mums.i would not recommend this company to anybody else because they ruined a good day for my parents,my parents live on a fixed income and its not often they can do this for each other.i dont know if are gonna read this blog but if so you guys suck at your job!and your consumer service gives you the run around.so we will not be a repeat consumer
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1 comment
jaynee h
#300181

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#221648 Review #221648 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$23

ProFlowers... Disappointing! Never Again!

I received flowers (tulips)@ work today from my husband from Proflowers and was so disappointed! I usually receive gorgeous flowers from him and I could barely hide my utter disappointment when it came boxed, wilted, droopy and barely standing up. I almost choked and was teary-eyed for getting these sorry looking flowers while my coworkers were getting their beautiful florist fresh Valentine flowers. When I got home, one look at my face & the flowers had my husband on the phone complaining about ProFlowers' deceiving & false advertisement. He will never again order from them .. but they have already ruined the day for us. If you are planning to order from them, PLEASE read the reviews first!!! My husband failed to check their reputation first and it ruined our Valentine's Day. I know it's the thought that counts but this is just a RIP OFF!!! Flowers from the grocers are much better than theirs.
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2 comments
jaynee h
#300182

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#251901

angeline,

i feel your pain. and i'm sorry to hear about your unfortunate experience with proflowers.

i am not in the united states as i am currently away on a business trip. i thought it would be a good idea to surprise my girlfriend for her birthday by sending her flowers.

i placed the order 2-3 days before (there was an additional outrageous shipping fee for "guaranteed" delivery by 8 am on her birthady - but i opted not to since they said that it would get there on the day itself). they charged me extra for something called "monday delivery" in addition to the shipping and handling charges. no idea what that is. so a total of $15 for shipping. i thought this was a little pricy, but hey, why not spend a few extra dollars to make someone's day?

a day before her birthday, i checked the fedex tracking site. it said that it had left the origin of shipping and was recieved at some other office in the same city. i'm nervous at this point, but did not think much of it as they had not updated the information yet.

her birthday arrives, i track the package, hoping that she would have received them - the day passed. no news. no updates on where the package might be. status on the site was the same as the day before.

the day after her birthday, they finally updated the site and it said that it had just left the fedex location! a whole day after her birthday. what were flowers doing sitting at a fedex center for a day?

i was very disappointed that she did not get the flowers on time. one special day for her, and they ruin it! just imagine, how many days have they ruined because of their incompetency! if i were in the country, i would have definintely gone to a local grocery store and bought flowers from there instead. they are cheaper, fresh and that way, i support my local community too!

just really disappointed and saddened that my girlfriend was not able to get those flowers on time.

they've definitely lost this customer!

thank you for letting me rant!

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Review
#221645 Review #221645 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers: Never again

Don't use ProFlowers. It's Valentine's Day, so timing is everything, right? Your flowers will arrive late -- via UPS, which they don't make clear on the order -- and those flowers have been sitting on a truck since at least 4:00 a.m. No wonder they look bad. Technically, they say they have until 9 pm so I'm the *** for not reading the fine print. I'd just like to make sure others DO read it. THis was not a good experience and there are too many honest local florists to mess with this crew. Awful. Will never use again.
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1 comment
jaynee h
#300184

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#221642 Review #221642 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers Ruined Valentines Day

Theres nothing worse or more embarrassing than opening a box of roses in front of coworkers and finding them all wilted and half dead. I received two dozen roses and out of twenty-four flowers, only about 2 of them were acceptable. I would have rather received nothing for Valentines Day than dead flowers. I tried calling them for a refund and they only will resend the flowers. I was so humiliated the first time that I do not want to take a chance on this unreliable company again. They advertise much better products than they actually send. Proflowers is terrible!!!!
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1 comment
jaynee h
#300185

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#221641 Review #221641 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Olathe, Kansas: Did not deliver

Chose delivery for valentines day. Did not arrive before my wife buisness closed. Found out after the fact that they actually consider 8pm the close of the buisness day. Were in honduras? Attempted to contact them got recording as well as not being able to contact whoever they hired to deliver them. I will not use them again and suggest that no one else does as well. Could not give any information about why they failed to deliver the package or even figure out what to do since her business that she works at is closed. I am only guessing that they will try tommorrow if they get around to it.
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2 comments
jaynee h
#300186

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Nique911
#248807

Ughh I know the feeling

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Review
#221617 Review #221617 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$65