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ProFlowers is deceptive, will never use again

i ordered a tulip arrangment, that looked really great on proflowers.com. my wife brought them home and i was utterly embarassed. they were TINY. and some wilted. i would have been better off getting a ten buck arrangement at my local grocery store. i wish i would have read the reviews on this site and other before i purchased from proflowers. they were also delivered via UPS, not a hand delivery of flowers like you would expect. seriously? ups delivered in a box? never again proflowers. never again. my local shop or grocery store is the only option for me now...
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1 comment
jaynee h
#300209

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#221578 Review #221578 is a subjective opinion of poster.
Product
Proflowers Arrangement
Loss
$40

ProFlowers UNDER delivers twice in 1 week!

I used ProFlowers for the first time by purchasing two separate arrangements this week; a $70 arrangement for my mother-in-law's birthday and a $50 arrangement for my sister for Valentine's day (cost of arrangement alone). My first disappointment were all the "hidden fees" prior to check-out. I expected a $9.99 delivery fee, but then there was a $2.99 HANDLING FEE, and an additional $4.99 fee to guarantee delivery on V-day. REALLY? Now I have to pay to ensure they arrive on the correct date????! I assumed a local florist would deliver the flowers... but that is NOT THE CASE! The flowers are shipped in a box and delivered by UPS (WTH??). Yes, in a box; which means the recipient is responsible for putting the arrangement together. The flowers were wilted, lifeless, and in my Mother-in-Law's words "appeared beat up". There wasn't the emotion, greenery, or "fluff" that you would normally get by going through a florist. And it looked nothing like the flowers online. I have NEVER spent so much on such sad flowers (they actually look depressed looking)! I've seen both arrangements and I am so embarrassed. Neither were worth the money I spent. If you want flowers that represent you well, do not go through ProFlowers.
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3 comments
jaynee h
#300144

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Anonymous
#248910

it used to be better when they were using fedex, al least they did arrive when they still had some life to them. still had to put them together, but they lasted a lot longer.i complained to proflowers, but i am only one person.

Anonymous
#248884

7:20 pm and waiting.got home and wife had chocolates and card. where r her roses/chocolates?they'll never be able 2 make this right :(

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Review
#221572 Review #221572 is a subjective opinion of poster.
Product
Proflowers Arrangement
My husband had flowers sent to me today for Valentines Day and for the price these flowers ARE NOT worth it...This is ***!!!I will never allow my husband or anyone I know to order from this place ever again..I can not believe how you advertise then when we get the...
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12 comments
Anonymous
#798129

I ordered roses for my wife for Valentines Day to her place of work. I had it scheduled for the day prior.

She worked all day and actually over by 40 minutes and they never showed up. Even though the delivery was scheduled between 9 AM to 5 PM. She got the flowers the next day. When I got home and seen them I was embarrassed for what she got.

Very small flowers, I did not expect long stem but some stem and a medium size flower was expected at least what was seen on line. While filling out the survey I did complain. A week later a $20 gift card showed up . It clearly said gift card on the plastic credit card size card.

It had a apology letter. So, I gave them another chance in March, I ordered my wife a large bouquet of tulips,plus paid the extra amount for 50% more. While placing the order I tried to take advantage of the 20% savings offer bu inputting "HUGS20" on the promo line. I then attempted to redeem the Gift Card with no avail.

I had to call in and place the order. I paid with the Gift Card and then the balance with a charge card. I asked about the 20% off deal and was told that I already had a promo? I explained this was a Gift Card as it stated.

After being placed on hold for a few the order taker got back on and gave me 10%? So the flowers show up and yet again very disappointed in the condition and actual flower size.

Please spend wisely, I am not a complainer since my own job is handling complaints I hate all the extra grief.

I do not recommend Pro Flowers. I felt I was deceived multiple times on what they promised and received payment for.

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Review
#221571 Review #221571 is a subjective opinion of poster.
Loss
$80

ProFlowers review in Jackson, Mississippi: The Birdhead Special

I don't know if I'm more pissed at Pro Flowers or at my husband for ordering me this DO IT YOURSELF *** for Valentine's Day. This is something for your Bird Head Jump Off, NOT YOUR WIFE. I was expecting someone to come to my door and present me with flowers. Well, by the time I opened the door, the Fed Ex guy dropped the box at the door and was on his way. I had to take the flowers out of the box and flower the instructions(Wash the flowers, cut the flowers,pick leaves from ..etc). Pro Flowers gets 2 thumbs down.
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Review
#221562 Review #221562 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers is a scam artist!!

My husband just had Proflowers delivered to me for Valentine's day and I'm about in tears!!! They are HORRIBLY wilted and look like I picked them from my own garden......3 days ago!! DO NOT BUY FROM THEM PLEASE!!! Your signifigant other will NOT be pleased!! I know my husband thought he was getting what he normally buys for me....which is beautiful, beautiful flowers....but this is just an insane rip off! I feel bad for him because I couldn't hide the disappointment! So NOW, proflowers has ruined not only my valentine's day, but his as well!!!
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2 comments
Anonymous
#300178

Salle, thanks but no thanks. Believe me, he called and we got our money back for the flowers only.

Still had to pay for the vase and candy!

And the candy was STALE!! Suffice to say that will be the one and ONLY time that we use Proflowers!!

jaynee h
#300146

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

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Review
#221548 Review #221548 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$50

Proflowers.com Stay Away.

OK, so I paid $83.53 for what I thought was a very special "hugs and kisses" arrangement in a glazed red vase. What I got delivered to my valentine was a a bunch of pre-assembly required flowers in sealed up box from UPS. They totally missed the cupid's mark on the meaning of valentine. Why couldn't they contract with a local florist to produce and delivery an open-arrangement order? No, they need to save a few bucks and so they contract with an out-of-town florist 300 miles away. My valentine (my wife of 13 years) gets a sealed-up UPS box at her office that is filled with dried out flowers and must be assembled. I will Never, Never, Never use their service again. Stay Away.
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2 comments
jaynee h
#300149

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Anonymous
#250055

Terrible company, will never use again, I will pay for a local florist for look up one in the area I am sending to! Sent flowers that started out at 19.95 free vase, ended up paying 48.99..you do the math!

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Review
#221535 Review #221535 is a subjective opinion of poster.
Product
Proflowers Arrangement
Loss
$83

ProFlowers review in Riverside, California: Pro Flowers, if you like dead flowers!

My daughter ordered Asiatic Lillies for the anniversary of her brother's death.They arrived,(2/11/10) limp & near wilted. I thought I could revive them with cold water & water spray & placed them on my son's site @ cemetery.They have never been without water since receiving them,but, it was too late. When I went back to cemetery today (2/12/10)they were even worse, soft, drooping, blooms un-opened & clearly near death! When I return tomorrow I fully expect to find them as candidates for the trash barrel! I had heard negative things about Pro Flowers, but now I have first hand experience! Horrible business,do not use them!
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2 comments
Anonymous
#424256

STOP USING THESE PEOPLE! ORDER DIRECT FROM A FLORIST!!!!!!!!!!!!!!

jaynee h
#300150

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

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Review
#221361 Review #221361 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers is ripping people off as the local flower shops they use in the buyers area.

Proflowers and their florist delivery are ripping people off. I just got 85 dollars worth of flowers that probably cost them 10 dollars. Gennarelli's florist in Binghamton, NY and Proflowers Suck!!!!!!!!I will try to hit every website I can to put a bad review in about Proflowers and Gennarelli's flower shop in Binghamton, NY as I can if it saves one person of being ripped off like I was.If yuo like to waste your hard earned cash buy from Proflowers. I have never been so embarrased in my whole life to see the flowers that where delivered. SHAME ON YOU>
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1 comment
jaynee h
#300151

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Review
#221360 Review #221360 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Proflowers.com

Two times using these turkeys, first and last! They promote a dozen roses for $29.95, yet the charges to my credit card was $49.98.plus $11.99 delievery charges and handling(whatever that is ) So my $29.95 ended up $64.96 + that *** Restaurant coupon is a scam to get you to spend over $100.00 at the restaurant, plus an 18% tip to be added. Good deal? I don't think so! I will take my chances with Walgreen's or Sam's Club in the future for half the cost and twice the quality. PM-Pelham
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1 comment
jaynee h
#300152

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Review
#221254 Review #221254 is a subjective opinion of poster.
Product
Proflowers Coupon

Proflowers Overcharges. Deceptive advertising

Pro flowers should be called "try to *** over" flowers. Their internet advertising is very deceptive and certainly does not show you all the charges you will receive! Then when I got Customer no service on the phone and tried to correct them and cancel the order they said "oh you will not be charged". BS ....charge has shown up and no credit. I know they advertise on Drudge and I think I heard Rush doing an ad for them the other day. I would hope these folks have enough morals not to accept any more of their advertising money. DO NOT USE THESE CRIMINALS!
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1 comment
jaynee h
#300154

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Review
#221249 Review #221249 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$20