ProFlowers Reviews and Complaints
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5
ISSUES RESOLVED
1.3K
TOTAL REVIEWS
$140K
CLAIMED LOSSES
$278
AVG LOSS
91.7K
PAGE VIEWS
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Cons
- Customer service
- Hidden costs
- Fraudulant representation
Pros
- Selection
- Website
- Initial prices
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ProFlowers review in Dearborn, Michigan: Pro-Flowers scams
Pro Flowers got me too! They do not show you the final charges until it is too late. They will not cancel order- even on the same day! Items purchased in the home are supposed to have 3 days recission- per law, however PF apparently disregards. I am going to cancel purchase through my credit card and see what happens. PF refused to cancel even though I explained I was going to cancel charge! They advertise on so many radio programs, but they never explain how they will try to ***!!!! Why not, Bob and Tom?!?!?!? Or george Noory!?
1 comment
Review
Product
Proflowers Flowers
Loss
$60
ProFlowers review in Des Moines, Iowa: Pro flowers & Ups
I would not order my flowers from proflowers.com ever again, ups delivered my flowers and i never got them, someone was home no door rang, and now neither company can own up to the missing package and it was a valentine and birthday gift for my mother. I have been on hold with proflowers, they asked me to get a refund from ups and than i call ups they have me on hold neither company is willing to work with me. So as a consumer i have no product and i have been charged the day before my mom birthday and 3 days before Valentine and nothing i can do.
1 comment
Review
Product
Proflowers Flowers
Loss
$35
ProFlowers review in Revere, Massachusetts: Pro Flowers...Watch out!
This looked really convenient, and I had heard them advertised on the radio. What you have to watch out for is they don't tell you the final price until the very end of the order proces....AFTER you've entered your CC information, written the card, and told them where to deliver it! You might think the price is reasonable, however when you get to the final page, you will see charges for fuel surcharge, delivery fees, taxes, etc., etc. What startedout as a reasonable price more than doubled by the final confirmation! Watch out! You don't want to be surprised by the bill!
Review
Service
Proflowers Delivery Service
Do not do business with Proflowers
I am no longer doing business with Proflowers, the online flower/bouquet delivery service. The discount I was suppose to receive was never computed into the final total. Although the order pages kept reporting, 'discount computed on final page'. Or similar verbiage. Evidently the business hopes that you will not recognize the non-discount on the screen-packed final order page. Additionally, this company does not include either shipping or 'handling' costs until the final check-out screen. One should determine that the final cost will be about twice of the initial quoted price. I also believe that the usual three dollar 'handling' charge is excessive. Future Proflower messages will now automatically drop into my email spam folder.
1 comment
Review
Service
Proflowers Shipping Service
ProFlowers review in Reston, Virginia: What a rip off
I tried to cancel the order within 5 minutes of ordering due to the huge amount of processing and delivery fees, which was about 45% of the price of the flowers What a ripoff. Any how, I tried to cancel the order within 5 minutes, but couldn't because I didn't cancel in time. Are they kidding me. I emailed their Customer Service, several times, and finally was told that in the disclaimer it stated that I couldn't cancel if I ordered after 2/7/10, even if I canceled within 5 minutes of ordering. That's just poor business decision. I could understand if I waited 24 hrs of ordering, but this was literally within 5 minutes.
2 comments
Review
Service
Proflowers Delivery Service
ProFlowers
I notice that you've got ProFlowers ads on your website, so I wonder if this will even post, but here goes. My hope is to save other people the heartache that results from the lousy products this company puts out. I sent my mom and mother-in-law what I thought were going to be beautiful arrangements of tulips in a cute little metal bucket. What arrived were green stalks with no flowers. I'm going to attach a picture and the plate underneath the plant was placed there to capture leaking water. The other plant looked even worse and it was interesting that these were delivered to two different states. Save your money and your happy relations with relatives and use anyone else for your flower needs. ProFlowers is terrible!
1 comment
Review
Product
Proflowers Arrangement
ProFlowers not pros
I hope I can save people from a Valentine's fiasco. I ordered Proflowers for two delivers, one for Mom and one for my mother-in-law. What a mistake! I ordered potted tulips, colorful and attractive in the picture. What both moms got was a tin bucket with a *** in it. They sent me pictures and the "arrangements" were downright ugly. Instead of conveying, "I love you," the delivery said something like "I wish you were dead." Each was sent to a different state, so didn't even come from the same florist. Don't waste your money and cause ill feelings.
1 comment
Review
Service
Proflowers Delivery Service
ProFlowers review in Dallas, Texas: PRO FLOWERS DECEPTIVE PRICING
As we approach Valintines day, I would caution flower buyers about PRO FLOWERS com.... their main page shows many very nicely priced items...but by the time you get through many pages of "check this" and "check that" ***, you find your $30 item is not maybe $45 or way more. You get charged for the vase (even tho the page says it's free.. it's really just a "discounted price"..what a lie! There there is the delivery charge and then there is the handling fee...and then the tax and then.........Lord only knows what. I would not recommend this site...unless you realize the price posted on the 'suck them in page' is no where near what you will pay on the Last page! This was an example of decitiful advertising at it's worst!
6 comments
Review
Service
Proflowers Delivery Service
Loss
$45
PROFLOWERS..Should be POS flowers
Proflowers $ucko! I tried to send my friend some flowers and they didn't include the card!!! She had to WORK to find out who they came from and why and got read the card over the phone (Oh how touching). I complained to POS flowers and they said they would credit me $5.00 fn dollars for the card. It wasn't about the card, it was about ruining a nice jester. I will never use these m-frs again. There are more than enough flower delivery companies. Thanks for nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sorry, it made me use at least 100 spaces
1 comment
Review
Product
Proflowers Flowers
Loss
$37
ProFlowers review in Dallas, Texas: EZ Savers
I was a Victim to their Pro Flowers Scam I just noticed the 14.95 US charges to my husbands credit card every month for the past 12 months. I sent my cousin Flowers for forgetting he birthday. Our exchange rate is $ 6.48 TT to $1.00 US see i live in Trinidad in the Caribbean. That is almost a $100.00 dollars a month this as added to destroying my husbands Credit Limit. I am forced to seek help with any legal actions seeing that I did not sign up for any membership it was a one time purchase.
3 comments
Review
Product
Proflowers Flowers
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The flowers were delivered to my fiance's office by UPS in a BOX!!!with all the flowers and vase wrapped in plastic. Not hand delivered to her.
I'm really disappointed considering I ended up paying twice the price with all those additional extra hidden charges. Shady advertisement. People should know about this.
Please share on facebook, twitter, etc. Proflowers ruined our special day.