ProFlowers Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
5
ISSUES RESOLVED
1.3K
TOTAL REVIEWS
$140K
CLAIMED LOSSES
$277
AVG LOSS
91.7K
PAGE VIEWS
What's your story with this company?
Ask a Question About ProFlowers
Cons
- Customer service
- Hidden costs
- Fraudulant representation
Pros
- Selection
- Website
- Initial prices
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Proflowers is ripping people off as the local flower shops they use in the buyers area.
Proflowers and their florist delivery are ripping people off. I just got 85 dollars worth of flowers that probably cost them 10 dollars. Gennarelli's florist in Binghamton, NY and Proflowers Suck!!!!!!!!I will try to hit every website I can to put a bad review in about Proflowers and Gennarelli's flower shop in Binghamton, NY as I can if it saves one person of being ripped off like I was.If yuo like to waste your hard earned cash buy from Proflowers. I have never been so embarrased in my whole life to see the flowers that where delivered. SHAME ON YOU>
1 comment
Review
Service
Proflowers Delivery Service
Proflowers.com
Two times using these turkeys, first and last! They promote a dozen roses for $29.95, yet the charges to my credit card was $49.98.plus $11.99 delievery charges and handling(whatever that is ) So my $29.95 ended up $64.96 + that *** Restaurant coupon is a scam to get you to spend over $100.00 at the restaurant, plus an 18% tip to be added. Good deal? I don't think so! I will take my chances with Walgreen's or Sam's Club in the future for half the cost and twice the quality. PM-Pelham
1 comment
Review
Product
Proflowers Coupon
Proflowers Overcharges. Deceptive advertising
Pro flowers should be called "try to *** over" flowers. Their internet advertising is very deceptive and certainly does not show you all the charges you will receive! Then when I got Customer no service on the phone and tried to correct them and cancel the order they said "oh you will not be charged". BS ....charge has shown up and no credit. I know they advertise on Drudge and I think I heard Rush doing an ad for them the other day. I would hope these folks have enough morals not to accept any more of their advertising money. DO NOT USE THESE CRIMINALS!
1 comment
Review
Service
Proflowers Delivery Service
Loss
$20
ProFlowers review in Dearborn, Michigan: Pro-Flowers scams
Pro Flowers got me too! They do not show you the final charges until it is too late. They will not cancel order- even on the same day! Items purchased in the home are supposed to have 3 days recission- per law, however PF apparently disregards. I am going to cancel purchase through my credit card and see what happens. PF refused to cancel even though I explained I was going to cancel charge! They advertise on so many radio programs, but they never explain how they will try to ***!!!! Why not, Bob and Tom?!?!?!? Or george Noory!?
1 comment
Review
Product
Proflowers Flowers
Loss
$60
ProFlowers review in Des Moines, Iowa: Pro flowers & Ups
I would not order my flowers from proflowers.com ever again, ups delivered my flowers and i never got them, someone was home no door rang, and now neither company can own up to the missing package and it was a valentine and birthday gift for my mother. I have been on hold with proflowers, they asked me to get a refund from ups and than i call ups they have me on hold neither company is willing to work with me. So as a consumer i have no product and i have been charged the day before my mom birthday and 3 days before Valentine and nothing i can do.
1 comment
Review
Product
Proflowers Flowers
Loss
$35
ProFlowers review in Revere, Massachusetts: Pro Flowers...Watch out!
This looked really convenient, and I had heard them advertised on the radio. What you have to watch out for is they don't tell you the final price until the very end of the order proces....AFTER you've entered your CC information, written the card, and told them where to deliver it! You might think the price is reasonable, however when you get to the final page, you will see charges for fuel surcharge, delivery fees, taxes, etc., etc. What startedout as a reasonable price more than doubled by the final confirmation! Watch out! You don't want to be surprised by the bill!
Review
Service
Proflowers Delivery Service
Do not do business with Proflowers
I am no longer doing business with Proflowers, the online flower/bouquet delivery service. The discount I was suppose to receive was never computed into the final total. Although the order pages kept reporting, 'discount computed on final page'. Or similar verbiage. Evidently the business hopes that you will not recognize the non-discount on the screen-packed final order page. Additionally, this company does not include either shipping or 'handling' costs until the final check-out screen. One should determine that the final cost will be about twice of the initial quoted price. I also believe that the usual three dollar 'handling' charge is excessive. Future Proflower messages will now automatically drop into my email spam folder.
1 comment
Review
Service
Proflowers Shipping Service
ProFlowers review in Reston, Virginia: What a rip off
I tried to cancel the order within 5 minutes of ordering due to the huge amount of processing and delivery fees, which was about 45% of the price of the flowers What a ripoff. Any how, I tried to cancel the order within 5 minutes, but couldn't because I didn't cancel in time. Are they kidding me. I emailed their Customer Service, several times, and finally was told that in the disclaimer it stated that I couldn't cancel if I ordered after 2/7/10, even if I canceled within 5 minutes of ordering. That's just poor business decision. I could understand if I waited 24 hrs of ordering, but this was literally within 5 minutes.
2 comments
Review
Service
Proflowers Delivery Service
ProFlowers
I notice that you've got ProFlowers ads on your website, so I wonder if this will even post, but here goes. My hope is to save other people the heartache that results from the lousy products this company puts out. I sent my mom and mother-in-law what I thought were going to be beautiful arrangements of tulips in a cute little metal bucket. What arrived were green stalks with no flowers. I'm going to attach a picture and the plate underneath the plant was placed there to capture leaking water. The other plant looked even worse and it was interesting that these were delivered to two different states. Save your money and your happy relations with relatives and use anyone else for your flower needs. ProFlowers is terrible!
1 comment
Review
Product
Proflowers Arrangement
ProFlowers not pros
I hope I can save people from a Valentine's fiasco. I ordered Proflowers for two delivers, one for Mom and one for my mother-in-law. What a mistake! I ordered potted tulips, colorful and attractive in the picture. What both moms got was a tin bucket with a *** in it. They sent me pictures and the "arrangements" were downright ugly. Instead of conveying, "I love you," the delivery said something like "I wish you were dead." Each was sent to a different state, so didn't even come from the same florist. Don't waste your money and cause ill feelings.
1 comment
Review
Service
Proflowers Delivery Service
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.