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ProFlowers review in Dallas, Texas: PRO FLOWERS DECEPTIVE PRICING

As we approach Valintines day, I would caution flower buyers about PRO FLOWERS com.... their main page shows many very nicely priced items...but by the time you get through many pages of "check this" and "check that" ***, you find your $30 item is not maybe $45 or way more. You get charged for the vase (even tho the page says it's free.. it's really just a "discounted price"..what a lie! There there is the delivery charge and then there is the handling fee...and then the tax and then.........Lord only knows what. I would not recommend this site...unless you realize the price posted on the 'suck them in page' is no where near what you will pay on the Last page! This was an example of decitiful advertising at it's worst!
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6 comments
Anonymous
#478393

I had the same experience. The page that displayed the pricing and charges said $34.99 but when I went to make the payment it was close to $52.

They added a bunch of other charges. They also do it in a very deceptive way. They put all the additional charges toward the end of the page in the lower right hand side and it is all grayed out. The "Confirm Payment" button is at the top of the page and is in full color.

Not sure why the used this tactic as it only creates a 1 time shopper. The whole idea of a website is to keep people coming back, not getting angry because they are getting deceived.

jaynee h
#300170

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#247899

Just another person to pipe in that I was charged 52.00 for and order I thought was 30.00. Shame on Drudge for advertising them on his page when it is clear these people are scammers!

Anonymous
#247646

Yes, ProFlowers charges $18.00 for delivery, $5 to have them delivered on 2/14, and if you want your flowers delivered before noon you can add in another $15. Then add in $3 as a handling and Care charge....

Really? Shouldn't that be part of the 'delivery' fee(s)? And, of course, another $2 to have a card on the flowers to say whom they are from.

Really ProFlowers? It's just not right...

Anonymous
#247384

I also ordered the Valentines special , a vase and flowers for 19.99. My 19.99 order ended up being over $46.00.

I tried to cancel but that was impossible. I emailed them several times, I wanted to cancel because I was charged 12.99 for a vase.

Pro Flowers should be sued in court for false and misleading advertising. I don't believe customer satisfaction is their goal.

Anonymous
#246510

Yes and Yes to all you had to post.OMG by the time my Husband was done it cost 98.00 I could of had a lot more flowers for that kind of money...I`m hear people on the radio talk about them all the time so we thought we would use them and were very sorry we did ...I`m still mad about it ...You see I LOVE flowers. And we will never use PRO FLOWERS AGAIN...Wish we would have come to this wed sooner my flowers came yesterday ..Not that Impressed with the flowers ..Thanks for letting me VENT....Have a good V-Day anyway...

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Review
#219842 Review #219842 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$45

PROFLOWERS..Should be POS flowers

Proflowers $ucko! I tried to send my friend some flowers and they didn't include the card!!! She had to WORK to find out who they came from and why and got read the card over the phone (Oh how touching). I complained to POS flowers and they said they would credit me $5.00 fn dollars for the card. It wasn't about the card, it was about ruining a nice jester. I will never use these m-frs again. There are more than enough flower delivery companies. Thanks for nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sorry, it made me use at least 100 spaces
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1 comment
jaynee h
#300171

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#218684 Review #218684 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$37

ProFlowers review in Dallas, Texas: EZ Savers

I was a Victim to their Pro Flowers Scam I just noticed the 14.95 US charges to my husbands credit card every month for the past 12 months. I sent my cousin Flowers for forgetting he birthday. Our exchange rate is $ 6.48 TT to $1.00 US see i live in Trinidad in the Caribbean. That is almost a $100.00 dollars a month this as added to destroying my husbands Credit Limit. I am forced to seek help with any legal actions seeing that I did not sign up for any membership it was a one time purchase.
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3 comments
jaynee h
#300174

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

jaynee h
#300173

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#246374

a $100.00 charge per month to your credit card is going to break you???? then waiting a full year to notice the error is unbelievable to me.

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Review
#218126 Review #218126 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers uses deceitful advertising

ProFlowers.com "” First the good: custumer service is friendly. The bad: poor quality flowers - flower arive in poor shape and will only last a few days. The really bad: they sign you up for "memberships" to "clubs" like supersaver.com and freeshipping.com. They then charge you monthly fees for your membership! These "memberships" offer little in the way of benifits. The supersaver membership provides $15 savings from initial purchase, but then costs $15 per month! Beware - proflowers practices deceitful advertising - when they offer you a savings or free shipping; they are actually trying to trick you into becoming a member of one of these clubs! BEWARE!!!
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2 comments
Anonymous
#1111557

A copy of the Email I just sent to Pro Flowers:

Re: ORDER #112114825367

I expected to present my wife with a beautiful array of flowers. Instead, she received a box of mostly dead, unopened pods.

Those that are opening are woefully unpresentable as flowers. Even if the pods were to open and look healthy, the group would not be half of what was displayed in your advertisement. I feel deceived. I will never use Pro Flowers again.

I will tell everyone I know who has occasion to use a florist of the poor quality merchandise presented by Pro Flowers. You are despicable!

jaynee h
#300175

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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Review
#217853 Review #217853 is a subjective opinion of poster.
Service
Proflowers Shipping Service

ProFlowers review in Washington, District Of Columbia: Pro Flowers did not deliver. Did not let me know either. Had to call to find out.

Pro Flowers took my order and my money and did not deliver the product I ordered. The second day I called and they told me they did not know why it did not ship (cupcakes for my daughter's weekend hosts) Told me they sent an e-mail of a replacement delivery (which I never received). The hosts never received it either, whatever it was. ProFlowers could not tell me what the substitution was. Does not seem to be a very reliable company. A Huge dissappointment! My daughter was a guest for the weekend at a friends house 5 hours away and we wanted to extend a little appreciation. Now we are empty-handed.
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2 comments
jaynee h
#300176

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#245421

The same thing happened to me last year at Val Day. My wife and daughter didnt get any flowers. They told them to come by fedex and pick up TWO DAYS LATER.

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Review
#216577 Review #216577 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers review in Seal Beach, California: Ripped me off!

I filmed 3 commercials for Proflowers.com and they did not pay me per contract! The contract is dated November 3,2010 and as of January 7, 2011, they still have not paid me. They say the check is in the mail, along with many excuses why it never is. The last email states "it's being sent over night express" Two days later, and still no check! Shame on Proflowers.com for using my services, signing a contract for payment due, and then lying over and over again about how someone in accounting goofed up, and then how someone in payroll dropped the ball. Enough already!
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Review
#215265 Review #215265 is a subjective opinion of poster.
Loss
$1

ProFlowers review in Tulsa, Oklahoma: To busy to talk to me

Christmas flowers were not delivered to my sister. Upon calling pro flowers they called the responsible florist and I was advised that the florist was to busy to talk to me about the mis delivery although they have had my money since December 12th. They will wish they had talked to me and not make me wait. This is the end with Pro Flowers. I am truly sorry as they had been real good in the past. Not today! If I need a florist out of town from here on it will be simple to find a local florist on the net and not pay for Pro Flowers to be the middle man.
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Review
#214394 Review #214394 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$59

ProFlowers review in Tucson, Arizona: Pfui

It was an order for Anniversary flowers. My wife and I got unneeded aggravation. I was told the vase would be free and I got charged 12.99. The flowers were shown to have brides breath. What we got had nothing more than short stemmed roses in a vase that was our of proportion. Ad showed a nice proportioned order. My wife called and was told we would get full refund. Checked my email for confirmation of refund. Still have not gotten same. No longer will use proflowers for anything. Buyer Beware! It also failed to provide packet for extending life of flowers. When my wife complained she was told to use vinegar and sugar.
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Review
#213174 Review #213174 is a subjective opinion of poster.
Product
Proflowers Arrangement
Loss
$79

ProFlowers review in Tamarac, Florida: Waste of money

The first shipment arrived missing the note and the vase. The green clay to hold the flowers was all broken up into little pieces and the flowers lasted a day before they fell apart.    We complained and the second shipment came with the same broken up clay, two of twelve stems broken, dried out leaves and a vase that was way too large to hold/display the flowers.     Lousy company. The rest of this review is to fill the 100 word requirement this site has. Apparently brevity and concise communications is lost to these people. Oh, still need more words.
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Review
#212923 Review #212923 is a subjective opinion of poster.
Loss
$80

Avoid ProFlowers at any cost!

There are times in your life when you throughly regret making some decisions. Choosing ProFlowers to send my bouquet was one of them. I never write customer service reviews, but I thought of doing this to save you from the trauma I went through the last week. ProFlowers cheats you right from the word go. They advertise a beautiful bouquet on their website which "qualifies for a shipping rebate". What they don't tell you is to claim your shipping rebate, you must go to their (equally ***) shipping partner: freeshipping.com and fill out everything again including your credit card info. The shipping partner then asks you to fill in your ProFlowers order # to get a Shipping rebate Claim #. Then you mail all these documents in hard copy to their Connecticut head quarters and then you wait for 3 to 6 weeks to get your rebate. Meanwhile, you'll be charged $13 / month on your credit card (remember you filled the # yourself) as premium member fees for freeshipping.com. One free advice: Forget your shipping rebate. I endured this hoping that the flowers would reach on time. Alas, the bouquet reached the destination 36 Hours after the day it was supposed to reach. Yeah, that's "ProFlowers" for you! I cant and nobody can make up the damage caused by delay…even if I send a bouquet for next 364 days to my kin. Alright, they cheated on pricing and timing, but the experience was just reaching its climax! My sister (recipient of the bouquet) gives me a call (36 Hours after her birthday) and says that white flowers seem a bit weird choice for a birthday…WHITE!!! I could not believe her. So she sent me a photograph of the bouquet and sure enough 98% of the flowers were white (the rest 2% were purple). Poles apart from what they advertised. Also, the bouquet which they sent had leaves to flowers ratio of 4:1. Perhaps, ProFlowers should be read as ProLeaves. I plan to fly 3000 miles and cross the country in an attempt to make up for the damages made by ProFlowers. If you want to keep your relations intact avoid ProFlowers at any cost!
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Review
#208080 Review #208080 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$35