ProFlowers Reviews and Complaints
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ProFlowers review in Dekalb, Illinois: Ripped me off never a member
I ordered flowers from Pro Flowers one time. I never joined Easy Saver Rewards or any other program, yet they bill me $14.95 a month. And a I receive nothing for this charge. The first month there was a charge of $1.95 with no explanation. It has been $14.95 a month every month ever since. I will never buy from Pro Flowers again and neither will any member of my family. This is a complete ripoff. They charge people who buy flowers $15 a month but offer no good or services. Even the government gives you something for your money.
ProFlowers review in Austin, Texas: Scamed with false prices,Double charged,etc
I wanted to order flowers for my wife and mother. 1st order on line... Started at $39.99 with free vase.. Ended up at $75.72!! Called in (Almost an Hour on this call) Price reduced to $62.74 (under protest for this still inflated price) Assured the first order would be deleted. Placed 2nd onder at this time (had to repeat my credit card Aprox. 5-6 times) This order for my mother. $29.00 turned into $51.92. Whatever... Fine --Call ended-- E-mail conformation reflects charges for 3 orders. I call back and complain. (This call lasts 20+ minutes) I am told a mistake was made and my $75.72 will be credited to my account in 5-7 days, but I will have to do a 3 way call with Pro Flowers and my bank... I stated this was unacceptable and if this was the case, I would cancel all of my orders. I was told that was the way thier company did it..... I asked to have my orders canceled. They said OK.. I now complained of the $160.00+ of my money tied up.. I was told I would get a call the next day to do the 3 way call with my bank....And the money would be released to my bank within 24 hours.. -----Hmmm we'll see
ProFlowers review in Concord, North Carolina: *** arrangement..that's what!!!
I ordered the Christmas Tree Lights Roses Arrangement..Arrived as buds and 85% of them did'nt open..I was so embarrassed as this was a Christmas Gift to my Sister..their solution was a 10% off discount coupon on my next purchase..are they kidding me? a whopping 10% off of a $50.00 arrangement? Needless to say, with customer service like this..there won't be another purchase..I responded to their CEO's survey..guess he doesn't care either. I guess Proflowers doesn't need repeat customers..Oh the power of word of mouth advertising..can make you or break you.
ProFlowers review in Cedar Rapids, Iowa: Easy Saver Scam
We used Cherry Moon Farms (who it turns out is in cahoots with Proflowers) and placed orders back on Mothers day of this year. Just this month we've realized they've been charging us 14.95 for months (and sometimes TWICE a month) This is for a service that we were unaware of, and I am still unsure of what they did for that money. I was able to log in to EASY SAVER's site just now, using the e-mail and zipcode we used for the Cherry Moon Farms orders. Using this we were able to 'cancel' our bogus membership. Tomorrow we will attempt to gain a refund from these leeches. I feel the blame lies completely with Cherry Moon Farms (and ultimately ProFLOWERS) for allowing this *** to happen on their websites. Using bait and switch tactics and other scamming techniques. I'll not order a thing from either, and would recommend any one to look elsewhere.
Proflowers ripped me off. Proflowers sent an empty box for my fifth anniversary. I ordered flowers for my anniversary and proflowers sent and empty box. I will not use this service again. They wanted to refund my money but how about rectifying what you did refund...
Proflowers Delivery Service
Proflowers Easy Saver Ripped me off
I ordered flowers from proflowers back in may of 2008 for Mothers' day and I didn't notice until now (september of 2009) that I had a charge on my visa card for $14.95 of some Easy Savers Company that I had never heard of before in my life, which had caused me to go over the limit on my account. I disputed the charge to my visa card company, and I also called Easy Savers and told them to reverse the charge, which they did. But I thought this had happened just that one time. But then I started to check my previous statements and the charges go back to May of 2008. I am appalled about this violation of business and moral ethics. I have read the many complaints of the many other victims like me, and I have decided to file a class action law suit against Proflowers and Easy Savers.
I recently experienced credit card fraud with ProFlowers.com and wanted to get the story out there because it seems as though I am not the first person this has happened to. I ordered some flowers from them online for my mom's birthday last week, as I have used...
Reason of review
Problems with payment
ProFlowers & EZ saver are linked & are unethical
I noticed a charge of $14.95 on my credit card statement from EZsaver rewards. I called the telephone number associated with the transaction and discovered this rewards program is linked to my purchase of flowers from ProFlowers in April 2009. Through researching past credit card statements, I discovered I was charged $14.95 for 3 months. I never agreed to this reward program. Being it is a weekend,I will call EZsaver on Monday to discontinue this unauthorized membership and hope they will refund me. If they don't refund me, the charges will go to the bank's disputes department. In this day of identity fraud, it is unacceptable for ProFlowers to provide my credit card number to another company. Never buy from ProFlowers.
ProFlowers review in Great Falls, Montana: Unauthorized charges via pro=flower order!!
i have been charged for a service i did not sign up for through "pro-flowers'. THEY GAVE MY CREDIT CARD INFORMATION TO "EASYSAVERREWARDS.COM" I JION THE PEOPLE HERE THAT HAVE HAD THIS HAPPEN TO THEM, WHAT DO WE DO ABOUT IT????????? I HAVE INFORMED PRO-FLOWERS AND INFORMED THEM I WILL NEVER ORDER FLOWERS FROM THEM AGAIN. THIS IS A TOTAL RIP=OFF AND THEY SHOULD BE SHUT DOWN, IF ANYONE KNOWS WHAT TO DO, PLEASE LET ME KNOW GREN2GRAM@HOTMAIL.COM I DID NOT SIGN UP FOR "EASYSAVERREWARDS". WHAT A BUNCH OF ***!!!SHAME ON THEM. SCAM!!
I had used ProFlowers.com for a few years. Now I went to use them and found out they gave my credit card info to a third party called EZsaver. This started out as 1.00 on my credit card and ended up being billed each month for 14.95 I have also found out that...
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