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Proflowers = Horrible Service

Ordered Mother's Day flowers from Proflowers, and I chose the option to receive delivery 'On or before Mother's Day'. No flowers arrived by Mother's Day but I got an email from them apologizing for non-delivery. They went on to say that, with my permission, they could deliver the flowers on the following Tuesday, two days AFTER Mother's Day. I told them by email and phone to send my $90 back. I found out later that they flowers they sell arrive in a box, delivered by UPS, and the vase comes in a second box. Can you imagine sending flowers to your mother/wife/girlfriend and she has to assemble everything from the shipping cartons? Totally un-freaking-acceptable. Never again.......
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2 comments
Anonymous
#211462

Really? Where? Take all the time you need lol :grin

Anonymous
#58684

try reading the website *** it tells you they are sent in a box

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Review
#148770 Review #148770 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Thanks alot Proflowers for an additional fee that happened to sneak in at the end with a $15.00 discount on future purchases. I'm glad I check my bank statements are notice a debt on it that was/is associated with my flower order. You just lost a customer.I will...
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5 comments
Anonymous
#144207

May 10th was My Mom's Birthday and MOther's day. I ordered her flowers early and for delivery on Saturday rather than Sunday, as I know that "things can happen". I didn't want ANYTHING to go wrong with this order. After all, at age 80 how many more REALLY special birthdays is she going to have.

I live in California and Mom in Massachusetts. Illness kept me away from flying out and from my bed I called through the morning. by early afternoon I called Proflowers. The customer service representative was attentive but could not assist me. The order had been rescheduled for Monday ! No reason...except, "we hire small companys in each area and maybe they only worked until 12:00p. The Rep apologized profusely and added, "What would you like us to do". I explained again, tearfully, what this meant to me and the response was definitive.

If anyone reads this...take heed DO NOT USE PROFLOWERS for anything of importance. the dissappointment is not worth it. I was only offered a refund when I asked for it. What a lack of sensitivity.

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Review
#148729 Review #148729 is a subjective opinion of poster.

Ripped off by Proflowers

Thought I was doing something nice for my mother for Easter, and purchased flowers for her. Next thing I know I have a 1.95 charge, then the next month it was 9.95 and 14.95. I am requesting all charges reversed. My bank is working with me on this. Then to top it off, I never got the free vase I was supposed to get as a special gift for my flower purchase. Never again will I order from Proflowers. So sad you think you are doing something nice for someone, and in the background there are thieves waiting to pounce
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2 comments
Anonymous
#1110943

I ORDERED WHAT I THOUGHT WASA 52.00 VALENTINE

FLOWERS AND TRIED TO CANCEL PHONE ANSWERED AND WAS TOLD THE HAD TO TRANSFER ME TO DIEL TONE , I CALLED THE CHARGE NUMBER AND WAS BUSY ALL THE TIME.

TOTAL RIP OFF WILL NEVER CALL AGAIN

REV NELSON FIELDS

Anonymous
#57906

When I received the flowers on Friday to give to my wife for mother's day, they arrived totally different than what was advertised. Not only that - the petals started falling off on Saturday morning!!!!

The next day!!! By Sunday morning, all the roses were withered and dead.

Never again will I use Pro Flowers!!! NEVER!!!

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Review
#148659 Review #148659 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Problems with payment
Loss
$1

PROFLOWERS.COM IS A SCAM

Whatever you do do not order flowers online through proflowers.com. They are a scam and use 100% bait and switch advertising to lure the consumer in. Their discounts do not apply and when you call to discuss problems you are having with the website they tell you " I'm sorry but our prices fluctuate minute to minute". But log in under guest and prices stay the same. Not to mention there shipping cost are more than the flowers themselves!! It is to bad but companies like PROFLOWERS.COM is why internet commerce gets a bad wrap. Shame on you PROFLOWERS.COM!! You will get yours soon enough.
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Review
#148598 Review #148598 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised
Loss
$75

No Bloom for ProFlowers

I ordered "fresh" roses to be deliveres to MOM for Mother's Day. Be aware: #1. If I had wanted them delivered in a box (via UPS with the vase seperate for Mom to "arrange herself" at her job and "just add water"), I would have purchaed elsewhere and brought them to her myself. #2. Since when did UPS or FedEx start using "refrigerated" trucks to deliver "fresh" flowers??......They don't. If I had known they would have been in a box in the back of a HOT truck in Houston, TX, I wouldn't have given them my money. #3. You are required to give all credit card/billing information before getting the total amount due. After selecting the rose "special" (advertised from internet to radio to TV) for $19.99, upon "checkout", this company still charges the "regular" price of $29.99 no matter what. NICE flagrant bait and switch!!! Next time I'll be sure to stick with my local florist for all my future floral needs. For the amount of $$$ we pay for fresh-cut flowers, taking the time to make a phone call to your local florist will result in a more personal, FRESH, flower delivery for my Mom, wife, girlfriend, etc. Thanks but NO THANKS to a "get-rich" on-line flower supplier.
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Review
#148539 Review #148539 is a subjective opinion of poster.
Product
Proflowers Arrangement
I used proflowers.com because it was highly endorsed by a few radio talk show hosts that I trust (i.e., Michael Savage & Rush Limbaugh). By the way, their "promotional codes" were useless to me as a consumer, and only benefitted them as "listener points". To express my...
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36 comments
Anonymous
#563080

Hi Jonathan,It can be confusing the neubmr of claims being made that the world is warming / isn’t warming and that’s because the issue has become somewhat divided, often for partisan reasons.No doubt what you’ve been taught in school is correct. If a school were to knowingly misteach it’s pupils then it faces prosecution.

Global warming has actually been on trial several times in courts of law and on every occasion the Judge has ruled that the facts and science behind global warming are accurate.Those who don’t accept global warming is happening don’t have an argument against the theory. Instead they have used more than 100 different excuses ranging from claims that the world is cooling, that Margaret Thatcher invented global warming, that it’s because Earth is moving closer to the Sun – all manner of unrelated claims.In your question you mention that you’ve learned that a lot of people are against the idea of global warming. In reality there’s not that many. It’s broadly accepted the world over, the only notable exception being the US where it is more of a political issue than a scientific one.If you look at global warming scientifically then there’s no question that it’s happening.

No doubt you were taught that greenhouse gases retain heat in the atmosphere and that the more of them there are the more heat is retained. What you may not have been taught is the mechanism by which these gases retain heat, this is something that is governed by the laws of quantum mechanics.You may think that it would be pointless to try and argue against the theory of gravity, and you’d be right to do so. But it’s even more pointless to argue against the laws of quantum mechanics. Not only are these laws universal and invariable, but they’re the most powerful and successful of all scientific laws.

Trying to argue against them really is futile – not that it doesn’t stop some people claiming there’s no such thing as global warming.Because the science is so solid, it’s no surprise then that there isn’t a single scientific organisation on the planet that disputes the theory of manmade global warming.So instead, what we’re left with are a neubmr of uncoordinated, unscientific, and largely uninformed individuals who, often for personal reasons, object to the notion that the world is warming and we, as humans, are having a hand in it.It’s very telling that those who argue against the theory NEVER address the issue as a whole, instead they focus on the minutiae and on the distortion of reality. By adopting this technique it’s possible to ‘disprove’ anything.

Take gravity for example, if it existed then trees would grow downwards not upwards, water could never evaporate, birds and planes would crash to the ground, the atmosphere would be sucked down to Earth not up in the sky, Earth would compress itself into a tiny ball etc etc.This is an example of the style of argument used by those who reject the theory of global warming. They latch on to an illogical argument and run with it, steadfastly refusing to acknowledge their own ignorance and basically doing everything they can to avoid exposure to anything that opposes their fallacy.

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Review
#148090 Review #148090 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers Not Forthcoming.

I ordered flowers and paid for Saturday delivery to coincide with my wife's birthday. No problem when I ordered. Flowers did not arrive. Called next day and found that UPS did not deliver on Saturday and that Proflowers knew about it but took my money (including an additional 20 dollars per order for Saturday delivery) and shipped the flowers anyway. So my wife got no flowers on her birthday and proflowers gives me the raspberry for not getting the flowers to my wife. We'll see how long it takes them to refund my money. Long story short. Had I known that they mislead me into believing they would deliver on time then I could have been able to order from FTD or 1-800 flowers or go get some from a florist locally. The point was to have flowers for my wife. They screwed me.
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1 comment
Anonymous
#142077

Don't feel too bad. ProFlowers just did the same thing to me! I ordered flowers to be delivered to my daughter's office today (her birthday), & they screwed up the order FOUR times - FOUR!

The special was $19.99 for 12 roses + a box of dark chocolates. Then they started adding on "fees" - the total was $41.00+, so I said "No way." The next day, they sent me another email apologizing and offering me an additional $10 off. I set up the order & paid a more reasonable price.

In the order confirmation, they promised to deliver the flowers on 5.11.10 - by 5pm. But her office closes at 4pm. They tried to make me pay another $10 fee to make sure they'd arrive by 4pm.

After yet another fuss, they agreed to deliver the flowers on 5.11.10, before her office closed.

Then I checked my bank online - and they'd charged me TWICE for these flowers! I called my bank; they said to call ProFlowers & direct them to call the bank and release the second charge. I called them, but they REFUSED to call my bank, claiming the extra charge would "drop off" in few days!

Today I checked my bank online, and both of the charges were gone. I contacted ProFlowers, and they sent me a scripted response saying that my order had been CANCELLED!

So now I have no flowers for my daughter's birthday. I've added a warning against ProFlowers into my email signature. Every single email I send out will warn folks against using these *** artists.

Review
#147776 Review #147776 is a subjective opinion of poster.
Loss
$150

ProFlowers review in Hendersonville, North Carolina: Credit card charges

I recently bought plowers from proflowers.com. I was charged $1.95 by easy saver rewards.. On my current credit card statement I have been charged and additional $14.95 by the same outfit.. I didn't signup for this service and request a refund immediately..if not I will be contacting the SC state police and the better business bureau.. *** theives !!! You want a hundred words ??? How about you give me the name and the address of these people ...so I can make a trip to see them and straighten this out in person ?? Does this qualify for you're theiving tactics ??
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Review
#147763 Review #147763 is a subjective opinion of poster.

Proflowers and Ezsaver scam

Well, I think I should do my part and tell as many people out there that Proflowers and EZsaver are not consumer friendly. I found a $14.95 charge on my credit card that I could not remember. It turns out that if you are not very, very careful, you will automatically be "enrolled" in the ezsaver program as you go through the checkout process. Proflowers does not make it clear that you are buying an additional item/service To make an aggravating situation even worse, Ezsaver does not seem to know how to answer a phone. Now I have to jump through a bunch of hoops just to get things corrected! Beware, all of you out there!! Stay clear of Proflowers and EZsaver!
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Review
#147036 Review #147036 is a subjective opinion of poster.
Loss
$14

ProFlowers review in Philadelphia, Pennsylvania: Scam

never shop at proflowers.com! they set me up for a scam that took 14.95$ out of my bank account every month with out my permission!!! I will never shop with proflowers.com or other online shopping. never shop at proflowers.com! they set me up for a scam that took 14.95$ out of my bank account every month with out my permission!!! I will never shop with proflowers.com or other online shopping. never shop at proflowers.com! they set me up for a scam that took 14.95$ out of my bank account every month with out my permission!!! I will never shop with proflowers.com or other online shopping. never shop at proflowers.com! they set me up for a scam that took 14.95$ out of my bank account every month with out my permission!!! I will never shop with proflowers.com or other online shopping.
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Review
#146821 Review #146821 is a subjective opinion of poster.
Loss
$156