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Proflowers - Two Dozen Long Stemmed Roses Arrangement Review

1.4
Details
Proflowers - Two Dozen Long Stemmed Roses Arrangement Review
I ordered 2 dozen long stemmed roses in a nice vase for Valentine's Day to be delivered to me wife's work. They arrived one dozen regular stem, no vase. Now she is at work with dying flowers that are not the pretty long stem she deserves.
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Review
#1008213 Review #1008213 is a subjective opinion of poster.
Product
Proflowers Two Dozen Long Stemmed Roses Arrangement
Pros
  • Idea of getting flowers online
Cons
  • Quality
  • Entire experience with this company
  • Quality as advertised
Reason of review
Not as described/ advertised

Proflowers Bouquet Review

1.5
Details
Simple Review #1487110578 - ProFlowers review
Simple Review #1487110578 - ProFlowers review
Just Embarrassing ordering from them DON'T DO IT! Look,,what I ordered on the left,, What she received on the right
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Review
#1008161 Review #1008161 is a subjective opinion of poster.
Product
Proflowers Bouquet
Reason of review
Not as described/ advertised

ProFlowers did not deliver Valentine's day flowers

Pro Flowers did not deliver Valentine's day flowers. I ordered a week in advance, gave them a two day window to deliver, (13-14 February, at their request), and they did not deliver. They say, 9when they answer the phones that is), that they are holding the flowers for me to go pick them up at a FedEx location outside the city. What would be the point of ordering flowers online if you want to go pick them up? Not sure if they are even going to refund my money, cuz they have stopped answering the phone on their biggest day of the year. When they do answer their phones, the call center is in India, and it is nearly impossible to understand what the operators are trying to convey. This company is horrible
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Review
#1008064 Review #1008064 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

Proflowers - Roses Flowers Review

Ordered dozen roses , bear extra dozen roses, candies and heart vase, plus morning delivery FedEx brought a box stuffed with small roses bear vase afternoon delivery, in a box? Really not put together? $102 with everything you need to ensure delivery. Not impressed the gas station at the corner has nicer flowers. The "diy box" was especially horiffiying to watch arrive. Never again real florist next time FOR SURE Received 14.99 off for late delivery
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Review
#1007999 Review #1007999 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Not as described/ advertised

Proflowers - Delivery Service Review

2.7
Details
I had been a long time Proflowers Customer but our relationship has just ended. I ordered the two days of romance service for Valentine's Day and a gift for my daughter.The first day of romance was not delivered.I called to inquire on the g irst day of romance just to be told it will be delivered tomorrow.That totally undermines the two days of romance but that was just the beginning of my ordeal.The next issue was with the gift for my daughter which was to be delivered on Valentine's Day. I asked was there going to be any issues with her package only to be told it is sold out.I ordered my daughter's gift on Feb 2, 2017, received a confirmation email only now on Valentine's Day that it won't be coming because it is on back order because it is sold out.If the issues with the product and delivery weren't bad enough the worst part was dealing with Customer Service.I called Customer Service only to have to talk to a person who barely spoke English and at some point hung up on me.I called Customer Service back only to speak to another Operator who barely spoken English and when I asked for a Supervisor hung up on me again.I was a long time Proflowers Customer but I will not be doing business with the Company in the future.
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Review
#1007973 Review #1007973 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

Proflowers - Smiles And Sunshine Arrangement Review

Proflowers - Smiles And Sunshine Arrangement Review
Proflowers - Smiles And Sunshine Arrangement Review
Proflowers - Smiles And Sunshine Arrangement Review
Proflowers - Smiles And Sunshine Arrangement Review
Received Flowers, they appear dead... droopy.... my fiancee has never bought me flowers, as ive always told him not too, i didnt have the heart to tell him they were dead, I would show him the pic but they look terrible. SMILES AND SUNSHINE.... THEY R NOT ANYTHING LIKE THE PICTURE
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Review
#1007947 Review #1007947 is a subjective opinion of poster.
Product
Proflowers Smiles And Sunshine Arrangement
Reason of review
Not as described/ advertised

Proflowers - Delivery Service Review

1.0
Details
Made a order on feb 6 for flowers to be delivered on feb 14th for valentine's day. Checked tracking number several times saying will be delivered on the 14th.some reason i thought i call on the 13th and check with live person to make sure scheduled for delivery for the 14th upon calling fond out order was canceled but drew money from my account and wanted me to authorize payment again but wouldn't be delivered to the 15 or 16 .customer service is a joke and will never or recomend any one using this company
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Review
#1007667 Review #1007667 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service

Proflowers - Arrangement Review

1.0
Details
Yes i ordered a bouquet with candy,vase ,teddybear, and it was to be $19.99 i opted just for regular delivery on feb. 14 valentine day and it was to be $25 off at the end of information they over charged me .$61.85 i called to immediatly cancel at first lady said .you cant cancel they have delivery already ,I stated i just place order please cancel and give me confirmation # i never got it called 3× to talk to people i couldnt understand there broken english who said 5-7days to get back money still no email or confirmation ,never ever again this sorry company.
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Review
#1007440 Review #1007440 is a subjective opinion of poster.
Product
Proflowers Arrangement
Reason of review
Pricing issue

Proflowers - Delivery Service Review

1.2
Details
Well first it stared with me calling customer service, they are unprofessional they hoestly don't have a right templet to market sure they have the answers and to help with getting you questions you need. Second I entered the address right where I needed to flowers to be sent. Somehow they didn't get there but they got to a different address. Second when my wife called to find out(witch by then the surprise was ruined) the person was rude to her. It ruined my bad and my wife's this company sucks not personally and hoeslty for what you spent you expect more !!!
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Review
#1006230 Review #1006230 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

Bruce Johnston | ProFlowers review

2.0
Details
Placed a simple order for 25.99 flowers, free vase, by the time I got checked out it was 45.00, I then realized my wife's business was closed on Valentines day so after calling back there was another charge to move it back a day, move it off the busiest flower delivery day in the United States to, not happy. Told them to charge me the extra 5.00 and was done, never to use this company again. Looked at my checking account the next day and now they have hit me for 95.00 total, called back again to another person I cannot understand, cannot speak the English langauage. Find out they are not even in the United States, cannot understand them, no resolution. Worst company ever, I only do business with USA companies, now they tell me I am a liar and that this is not true, I will be monitoring my accounts, got this info from WOAI Radio, never again.
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Review
#1005873 Review #1005873 is a subjective opinion of poster.
Product
Proflowers Arrangement
Reason of review
All of the above
Loss
$50
Preferred solution
Let the company propose a solution