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I spent $100 to send flowers to my friend in the hospital with kidney failure, and she took a photo and showed me what she received and the photo she sent back looked so cheap, I was so embarrassed. I could have picked a better arrangement from using dandelions. So...
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Anonymous

Anonymous No my issue was never resolved

1.4
I liked
  • Idea of getting flowers online
I didn't like
  • Quality and customer service and over all experience
#953038
I've had a very difficult time placing an order on this site. I had went to the site several weeks and found each page truncated with inability to select I've contacted the email per the site and received no message back. Evidently "the customer" is to know how you...
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#940899
I ordered flowers for someone's birthday for next day delivery and paid extra for morning delivery. The flowers were never delivered to the recipient. After calling the customer service, I was told that the flowers must have been given to the wrong person. Not only was...
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1.4
I didn't like
  • Flowers were not delivered at all
#928099

Proflowers Deal Review

#1005309
1.0
faulty advertizing 20 flowers with 40 dollars in tax delivery and misc charges total bill 64 dollars wont use them again EVER
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Proflowers Customer Care Review

#1001909
Failed to inform me in a timely manner that the flower arrangement will be delayed until the following day.
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Proflowers Delivery Service Review

#903548
1.0
DO NOT USE THIS COMPANY IF YOU ARE SENDING FLOWERS TO LOVE ONES.. I ORDER FLOWERS TWO DAYS EARLY TO BE DELIVERED TO MY WIFE ON HER BIRTHDAY AND HERE IT IS 4 DAYS LATE AND SHE STILL HAS NOT RECEIVED THEM..FARE WARNING...
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Proflowers Customer Care Review

#897343
1.0
If you buy any flowers from this company. They will send you emails every single day about *** for the rest of your life. No matter how many times you unsubscribe or contact them and ask to be removed from the mailing list.
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I ordered flowers and paid extra for same day delivery. Called the recipient and they confirmed no delivery. I called the customer support line and was offered a "free upgrade" and delivery the next day. I agreed to these conditions, and the next day still no delivery....
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1.0
I didn't like
  • Paying good money for flowers that were never delivered
#920751
The grossly overpriced flowers (as others have remarked, large service fees are hidden until AFTER you enter all information including address and credit card) were never delivered. When I called, 2 days later, they said they would re-send the order -- but that it...
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1.0
I didn't like
  • Hidden fees
  • Customer service was awful
  • Staff attitude
#915854
Buyers beware. I tried to order flowers online but their website does not work. I tried on numerous up to date browsers and get the same result. Unable to purchase any items. I think they intentionally do this so that you have to call to place your order. I placed my...
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1.0
I didn't like
  • Charges for everything
  • Deceiving in padded fees and ordering online not working
Deceptive pricing with tons of unexplained add ons that do not show up on the purchase page, only on your paypal / cc statements. So a $50 order ended up an $80 order. Hidden additional fees included separate charges delivery, weekend delivery and next day delivery....
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1.0
I liked
  • Unacceptable
  • Prices
  • Selection
I didn't like
  • Absolutely disgusted
#896074
I ordered a flower arrangement for my daughter's 30th birthday which fell on a weekend. Charged my card never delivered the flowers. Found out two days later that they did not arrive by calling my daughter. Called and was assured that they would be delivered first...
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I didn't like
  • Were not delivered andcall center hard to understand
  • Entire experience with this company
#894199
We received an email from one of my boss's colleagues that his three year old grandson had recently passed away. Unfortunately, my boss would be out of the country for the funeral so we ordered flowers from proflowers.com to be delivered to the funeral. On the day...
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I wanted to send my nieces flowers. I went through the entire order process with my paypal credit number. The last step was to REVIEW my order. I noticed that one bouquet was scheduled for the following day but the other bouquet was scheduled for the next week. I...
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1.0
I didn't like
  • Simple request change the delivery date to what i requested
#880571