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We ordered flowers for my mother in laws 70th birthday. I checked throughout the day to find out if they had been delivered, when I still hadn't received anything by 5pm, I tried their chat which led me to a call. I was told they were not going to deliver. I asked when...
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1.2
I didn't like
  • False advertising
  • Stealing by not refunding for no service until you contact them
  • No delivery
#976852
fyi--this is several years ago but I ordered a lovely centerpiece flower arrangement for Easter for a sister who lives in another state. She is one who always calls with a Big Thank You whenever I send her something. Well when we talked on Easter and she didn't mention...
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#970985
I am beyond upset! I placed an order on 11/12/16. I paid extra for weekend delivery only to find out almost 24 hours later (after I received a confirmation email) that my delivery wouldn't take place until the following day. I immediately called customer service (for...
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Proflowers Bouquet Review

#1008161
1.5
Proflowers - Simple Review #1487110578
Proflowers - Simple Review #1487110578
1 of 2
Just Embarrassing ordering from them DON'T DO IT! Look,,what I ordered on the left,, What she received on the right
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Proflowers Deal Review

#1005309
1.0
faulty advertizing 20 flowers with 40 dollars in tax delivery and misc charges total bill 64 dollars wont use them again EVER
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Proflowers Customer Care Review

#1001909
Failed to inform me in a timely manner that the flower arrangement will be delayed until the following day.
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Proflowers Delivery Service Review

#903548
1.0
DO NOT USE THIS COMPANY IF YOU ARE SENDING FLOWERS TO LOVE ONES.. I ORDER FLOWERS TWO DAYS EARLY TO BE DELIVERED TO MY WIFE ON HER BIRTHDAY AND HERE IT IS 4 DAYS LATE AND SHE STILL HAS NOT RECEIVED THEM..FARE WARNING...
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I spent $100 to send flowers to my friend in the hospital with kidney failure, and she took a photo and showed me what she received and the photo she sent back looked so cheap, I was so embarrassed. I could have picked a better arrangement from using dandelions. So...
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Anonymous

Anonymous No my issue was never resolved

1.4
I liked
  • Idea of getting flowers online
I didn't like
  • Quality and customer service and over all experience
#953038
I've had a very difficult time placing an order on this site. I had went to the site several weeks and found each page truncated with inability to select I've contacted the email per the site and received no message back. Evidently "the customer" is to know how you...
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#940899
I ordered flowers for someone's birthday for next day delivery and paid extra for morning delivery. The flowers were never delivered to the recipient. After calling the customer service, I was told that the flowers must have been given to the wrong person. Not only was...
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1.4
I didn't like
  • Flowers were not delivered at all
#928099
I ordered flowers and paid extra for same day delivery. Called the recipient and they confirmed no delivery. I called the customer support line and was offered a "free upgrade" and delivery the next day. I agreed to these conditions, and the next day still no delivery....
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1.0
I didn't like
  • Paying good money for flowers that were never delivered
#920751
The grossly overpriced flowers (as others have remarked, large service fees are hidden until AFTER you enter all information including address and credit card) were never delivered. When I called, 2 days later, they said they would re-send the order -- but that it...
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1.0
I didn't like
  • Hidden fees
  • Customer service was awful
  • Staff attitude
#915854
Buyers beware. I tried to order flowers online but their website does not work. I tried on numerous up to date browsers and get the same result. Unable to purchase any items. I think they intentionally do this so that you have to call to place your order. I placed my...
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1.0
I didn't like
  • Deceiving in padded fees and ordering online not working
  • Charges for everything
Deceptive pricing with tons of unexplained add ons that do not show up on the purchase page, only on your paypal / cc statements. So a $50 order ended up an $80 order. Hidden additional fees included separate charges delivery, weekend delivery and next day delivery....
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1.0
I liked
  • Unacceptable
  • Selection
  • Prices
I didn't like
  • Absolutely disgusted
#896074