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Never even got deliverd, hidden fees Indian call center customer service. I kept hearing ads on the radio so I finally got some ordered for my gf giving them about a week in advance for Valentine's day more than enough time according to their site. After I check out...
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3.5
#1008629
I ordered flowers 2 days ago and paid extra for guaranteed delivery for today (Valentine's Day). I understood that because these were "growers choice" the selection may not be exactly like the picture. Not even remotely close! There were no roses at all, and not even...
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Anonymous
Anonymous

You can order flowers from a local florist and they will deliver exactly what you ask for. They're much better than the 1-800 flower deliveries.

1.0
#1008424
Ordered roses for Valentine's Day to surprise my wife. The surprise was a do it yourself rip off. They charge you extra fees and a very pricy delivery fee at the end of the transaction. Ok ? . Then when the recipient receives there flowers, they have to unpack, cut the...
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2.2
I liked
  • Dissapointed
I didn't like
  • High cost of standard shipping and handling cost
  • Stealing by not refunding for no service until you contact them
#1008408

Proflowers Customer Care Review

Proflowers
#1008929
1.0
Details
I want nothing else to do with this company. Customer service is horrible. Do not contact me. I am DONE!!!!!!#
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Customer service

Fedex Delivery Service Review

Proflowers
#1008923
1.2
Details
Proflowers is HORRIBLE. Do not use them. They ruined my valentine's day 2017. I was almost in tears. This compeis horrible. False advertisement. They need to be SUED!!!! Taling people's money for nothing and fedex SUCK. They need to get a hew delivery company. 2 days in a row proflowers lied to me. I will never ever ever ever use them again.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Proflowers - Simple Review #1487174981
Proflowers - Simple Review #1487174981
1/2

Proflowers Arrangement Review

Proflowers
#1008599
2.0
Details
Ordered an arrangement, looked beautiful online. NOT what was received. Received a skinny next to nothing arrangement. FALSE ADVERTISING!!!!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Website

Short Review on February 14, 2017

Proflowers
#1008305
I never got my order it's in Albuquerque at 8 o'clock this morning it supposed to be delivered I'm only 20 minutes from Albuquerque I don't like to be lied to disappointed at least let me know what's going on
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I made my order on Feb 04 for a Valentine and Birthday flower to my wife. Today Feb 14 at 8.03pm, I received the following email from them, Dear XXXXXXXXX , Nothing brings us more joy than having you as a partner in giving. That's why we are sorry to inform you that...
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#1008397
Ordered 2 dozen roses on Saturday for valentine's delivery to husband's work place. The flowers were never delivered. When called customer service, rep said that they were still out for delivery and call back at 8:00 PM. When explained that flowers were going to...
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1.4
I liked
  • Did get full refund
I didn't like
  • Customer service was difficult
  • Was not delivered
#1008311
My husband sent a box of flowers to my workplace. How embarrassing! The vase was too large for the 12 measly rose buds. No filler included. Just 12 buds. I thought that the idea of sending flowers is to make someone feel special with a gift. What I received was more...
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1.0
#1008248
Proflowers - Two Dozen Long Stemmed Roses Arrangement Review
I ordered 2 dozen long stemmed roses in a nice vase for Valentine's Day to be delivered to me wife's work. They arrived one dozen regular stem, no vase. Now she is at work with dying flowers that are not the pretty long stem she deserves.
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1.4
I liked
  • Idea of getting flowers online
I didn't like
  • Entire experience with this company
  • Quality as advertised
  • Quality
#1008213
Pro Flowers did not deliver Valentine's day flowers. I ordered a week in advance, gave them a two day window to deliver, (13-14 February, at their request), and they did not deliver. They say, 9when they answer the phones that is), that they are holding the flowers for...
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#1008064
Ordered dozen roses , bear extra dozen roses, candies and heart vase, plus morning delivery FedEx brought a box stuffed with small roses bear vase afternoon delivery, in a box? Really not put together? $102 with everything you need to ensure delivery. Not impressed the...
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#1007999
I had been a long time Proflowers Customer but our relationship has just ended. I ordered the two days of romance service for Valentine's Day and a gift for my daughter.The first day of romance was not delivered.I called to inquire on the g irst day of romance just to...
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2.7
#1007973