ProFlowers
Reviews and Complaints
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Verified ReviewerUN-ProFlowers delivered a piece of scrapyard junk to my Mum!
Old bad flowers
Worst flowers ever!
Very disappointing. Will *never* use again.
I thought I'd try Proflowers, because FTD always seemed kind of pricey. In fact, when I checked later, the base price for my order (18 roses) was the same at both, but Proflowers had so many more hidden charges (vase, card, "care and handling") that it ended up being $15 *more* than FTD.
So what started as $49 was $99 by the time I was done!I could have forgiven that, but the quality was terrible. I *guess* there were 18 roses, but only about 10 were of decent size. The rest were tiny buds that were lost in the sloppily arranged baby's breath, and they all wilted before they ever bloomed. It looked nothing at all like the picture.
I've attached both the picture at the website and the vase as delivered.They sent me a feedback link, to which I gave a very detailed complaint, and never heard anything back.I've learned my lesson. Pricey or not, I've never had a bad experience with FTD, and will stick with them in the future.
Sad, sad flowers
Arrangement from ***!!!!!
Funeral Flowers NOT Delivered
Mother's Day/Birthday a Bummer!
Waste of Money: Worst Looking Flowers Ever!
I go to college and wanted to surprise my mom with flowers since my dad is out of the country until next month. Since I rarely get to go back home to see her, I decided to buy flowers online and have them sent to her job instead of asking a friend from my hometown to do it for me. I saw an offer from Proflowers on LivingSocial for $15 for $30 and was skeptical, but I figured the 29,000 other people who had purchased the deal couldn't all be wrong. 30 sweetheart tulips for $39.97, glass vase for $9.99, delivery for $14.99 (extra charges if you want it on the 14th, but I was fine with the 13th), and tax all added up to $72. A tad pricy, but anything for my mom.
My mom texted me today, telling me she loved me and appreciated the thought. She also asked me how much the flowers cost, which I thought was a strange thing to ask. My sister then texted me "Mom got the flowers! But why are they so droopy and full of leaves? :(" so I asked her to send me a picture. I can't express how disappointed I was with them. They looked absolutely nothing like the advertisement! There were only 25 tulips, not 30 as I had ordered, and all of them were droopy. There were so many oversized leaves that it looked like I had ordered a house plant instead of pretty tulips. The vase came separately from the flowers, which was unbelievable because every other company I've ever ordered from has delivered them as a complete package. My mom worked as a florist a few years back, and even with her skills, that was as pretty as she could get the bouquet to look.
Incredibly false advertisement, not to mention they cheated me out of 5 flowers! Do they not care about satisfying customers to get them to come back and re-order from them? I understand now why they had to put a special offer on LivingSocial - so that they could trick naive people like me into giving them our business. We obviously only buy flowers for people we truly care most about, and to have it be a negative experience really takes away from the special moment. Such a disappointment! Please trust me when I tell you to stay away from Proflowers!
ProFlowers had two chances to get it right. FAIL!!!
My daughter sent me flowers I had picked out for Mother's Day. I was so excited for them, as they were beautiful in the photo on their website.
They arrived. They looked like ***. They did refund her money, and offered to resend them to me. They could not guarantee they would look like the photo, so I picked another bouquet.
It arrived a week and two days AFTER Mother's day. It, too, was *** Half of the buds were already blooming, the others were not. It looked nothing like the advertised photo, just like the first one did not look like what was advertised, either. I called in and was very upset.
This was just on Friday the 24th. I escalated the call to a supervisor. Corinne said none was available. they would have him call me within 24 to 48 hours.
It is over that time. I have heard from no one.
Now, less than a week later, and the bouquets are guaranteed for seven days, the unopened buds have fallen off and are laying all over my table.
Horrible Service and Flowers
Ordered a Flower Arrangement - Got a plant with Fake Flowers in it
Hidden Fees at Proflowers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaSecond try bombed!
Dead on delivery
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Ok..if they messed up the first time why would you order from them again