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ProFlowers review in Houston, Texas: So dissatisfied

3.3
Details
ProFlowers review - So dissatisfied
My fiancé ordered me sum flowers received them Friday and by Sunday they are dying already I didn’t even have time to even enjoy them they are already fallen over and I love roses not satisfied at all Yadira Layton11@gmail.com
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Review
#1376718 Review #1376718 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Bad quality
I don’t understand your business processes. I order flowers to be delivered on a Tuesday to a office building with 24/7 security. Today Friday and no delivery. Only after sending an email to find out where are the flowers, I received an email that either the address or...
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1 comment
Anonymous
#1560667

Sums up my own experience almost exactly. A bouquet for our 30th wedding anniversary was delivered two days late at my wife's office with no notification despite Proflowers having both my as well as my wife's telephone numbers. As far as I'm concerned they can take their 20 dollar coupon and shove it because I will NEVER use their services again.

Review
#1355505 Review #1355505 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
3.2
Details
I ordered flowers on Aug. 2, 2018. 1 to be sent to Reno, Nev. 1 to be sent to Portland, Ore. Used 2 different credit cards. Charged twice for flowers sent to Reno. Called 4 times to correct. they refused to correct. The order to Portland was $66.41 To Reno was $45.96....
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Review
#1341186 Review #1341186 is a subjective opinion of poster.
Service
Proflowers Customer Care
Pros
  • Convenience of ordering flowers on line
  • Never again
  • Prior service
Cons
  • Refusal to acknowledge their mistake
  • Customer service
Reason of review
Problems with payment
Loss
$46
Preferred solution
Full refund
Tags
  • Do Not Use Proflowers
2.2
Details
Ordered flower for girlfriends birthday scheduled delivery birthday. delivery day comes and goes. No flowers. no email with problem. Next day email saying delivery that day. Day comes & day goes. Next day, I get email saying delivery that day. By then I had enough...
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Review
#1326336 Review #1326336 is a subjective opinion of poster.
Cons
  • Customer service
  • Deliver
  • Communiction
Reason of review
Poor customer service
Loss
$38
Preferred solution
better customers service, better customer response with problems, full refund

Update by user Jul 18, 2018

I sent flowers to my son grand father

Original review posted by user Jul 18, 2018

I sent to my son’s grandfather’s funeral. Flowers are ordered 2-days before the furneal. I paid for next day, it did not happen. When trying to locate the flowers nothing, automated system says is still in process and the physical...
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Review
#1306914 Review #1306914 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue
2.9
Details
I ordered 2 different colored potted roses for my mom and my mother-in-law for Mother's Day. The mother's did everything the directions said to do when they received the plant. The plants bloomed and then they died. I have pictures of the plants where they are brown...
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Review
#1299867 Review #1299867 is a subjective opinion of poster.
Product
Proflowers Rose Plant
Reason of review
Bad quality
Loss
$98
Preferred solution
Let the company propose a solution
After overpaying for delivery, they didn't deliver on my mothers birthday, again! twice, Proflowers didn't deliver, DO NOT PATRONIZE PROFLOWERS! Scammers and ripoffs! After contacting them asking why they didn't, they could only respond with, I've refunded your...
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Review
#1287424 Review #1287424 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Problem with delivery
Loss
$69
Preferred solution
Let the company propose a solution
Just like I now see everyone else has described, this is a HORRIBLE company to deal with. I saw a Groupon coupon for $30 worth of flowers for just $14 and I needed to order some flowers for a sick friend. Before I bought the coupon I went onto the ProFlowers.com...
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Review
#1277944 Review #1277944 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review: Terrible

I ordered a birthday arrangement first for this person in 18years (laughing lavenender) and it was completely wrong colors and flowers,wasted my time filling out the application. Then no way to contact them like my account is gone....
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Review
#1264076 Review #1264076 is a subjective opinion of poster.
Product
Proflowers Laughing Lavender Arrangement
Reason of review
Not as described/ advertised
1.0
Details
ProFlowers review - Keep your expectations low.
ProFlowers review - Keep your expectations low.
My flowers arrived 24 hours late. If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I can tell at some point they were beautiful roses. But after spending the night in the FedEx warehouse and who knows where...
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Review
#1263403 Review #1263403 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Problem with delivery
Loss
$95
Preferred solution
Full refund