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For three years my daughter has sent me live plants or arrangements from Pro Flowers. All of the plants have died while I followed the instructions to the letter. I called the company and they said these plants would be replaced, but I needed the invoice number, since...
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1.3
I didn't like
  • Quality of all products
#1051267
I ordered flowers to be sent to my mother in NC for mothers day as I live in WA and this was my only option. She got the flowers on time but the flower arrangement was NOTHING like the picture of what it was supposed to look like. They used fillers and not flowers to...
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2.0
#1049597
Within 3 days all the roses were limp. When I open them up to put them in the vase all the greens of the flowers fell off. I contacted ProFlowers and they refunded my shipping and promised to send out another order at no charge . After one week of waiting I still have...
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#1049093
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Proflowers - 1/2 bouquet buds died

Lilies opened beautifully. Iris buds drie and dropped. Customer service replaced next dsy but agent off shore and very difficult to understand!!
2.5
Details
Advertised vs Delivered
Customer service
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Style and Design
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Value for money
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#1048845
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Proflowers - Mother'S Day Bouquet Disappointment!!

Proflowers - Mother'S Day Bouquet Disappointment!!
Proflowers - Mother'S Day Bouquet Disappointment!!
Order the Sunshine and Smiles Bouquet and upgraded to deluxe. Deluxe???? It didn't even look like the non-deluxe Bouquet! I'm extremely disappointed. The first picture is what I ordered and the second what she received. Not happy especially for the amount I paid!!
3.0
Details
Advertised vs Delivered
Delivery Service
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Diversity of Products or Services
Price Affordability
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Value for money
Website
#1048215
I am so unbelievably disappointed in the flowers and plant I ordered from your company. Both items arrived with dead flowers. The flower arrangement looked nothing like the picture and half the flowers we already dead. Plus my note was not included in the package. I...
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1.0
#1047311
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Proflowers - Delivery never made

I ordered flowers for mothers day and birthday (both of which were 5/14). I paid extra for Sunday delivery. They never arrived. I called last night and was told they would be delivered bh 8pm....NOT....called this morning and was told my order had never been processed, but my card was charged last week.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1047273
Proflowers.com delivered dead and dying flowers!!!
Delivery came the day before Mothers Day. Upon opening I found a bouquet of lilies and tulips rubberbanded together. The cut ends of the flowers were totally exposed and browning from not being covered or protected in an oasis and flower petals were wrinkled and...
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Anonymous
Smitty

That's sad. Sick flowers.

1.0
#1047159
i ordered them for my mother for mothers day. She got them on the 11 May 2017 . The flowers looked like a baby bunch. Counted and there were 40 flowers in the bunch. Not counting the dead ones in the bunch. And there were a lot of dead ones. This is my second time to...
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1.8
#1046978
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Proflowers - Limp and lifeless flowers (embarrassment)

Proflowers - Limp and lifeless flowers (embarrassment)
Flowers and chocolates delivered on time but nothing like online pictures. Flowers limp and lifeless. Arrangement empty and not exciting. How embarrassing to send these flowers to my mother on mother's day? I would not recommend this company to anybody. Spend ypur money else where. I am so dissapointed with this purchase.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1046526