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Pro Flowers charged me for a standard delivery, which is 14.90 and also charge me again in the amount of 14.90. because I wanted the flowers delivered at noon on Valentines day which suppose to be guaranteed. Once the order was confirmed, a popup window of 15.00 dollar...
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I didn't like
  • Attuide of the people
  • As advertised product zero accountability
  • Price
#1190422
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ProFlowers - Flowers left outside in Feb. ALL the Tulips were dead!

My boyfriend sent me Flowers on Feb 13. The delivery person left them outside, and ALL the Tulips were dead!
1.0
Details
Advertised vs Delivered
Delivery Service
Product or Service Quality
Value for money
#1190192
Despite the February 14 delivery garuntee my order was not delivered! I even called three times today and was promised and reassured my order would be delivered on time! Nope no flowers! I called for a refund and I was talked in circles for a half an hour. I was...
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Devono45
Devono45

Exact same problem

1.0
#1190038
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ProFlowers - So sad

Never will get flowers from here they used to be so good now I would not waste my time if I were you don’t buy from here!
#1189921
These idiots used a flower shop that was in a different time zone and almost 3 hours away. Now the Valentine's day flowers will not arrive until the 15th, which my wife will not be at the location of delivery due to her work schedule. They shipped at 3 am on the 13th,...
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1.9
#1189913
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
I ordered flowers to be delivered to my girlfriends work for Valentine’s Day, and apparently she wasn’t there to receive them, which is funny because they ONLY GIVE YOU A TIME FRAME OF A WHOLE to deliver them, instead of maybe asking if she was working today, calling...
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2.2
I didn't like
  • Staff attitude
  • No communication when they could not deliver
  • Did not contact the customer when delivery could not be made
#1189901
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ProFlowers - On time garbage

ProFlowers - On time garbage
Flowers showed up on Valentine’s Day, however none of the flowers were open! Never ordering from them again!
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1189829
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ProFlowers - Disgusting

Paid for guaranteed morning delivery and they don’t even show. Contacted multiple times and only resolution is to replace fo next day. Who wants flowers on feb 15th
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1189809
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ProFlowers - Stood up

Paid up the *** for flowers, totally ruined Holliday
2.0
Details
Style and Design
Website
#1189737
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ProFlowers - Never delivers on time

I gave them 4 weeks and paid $42 extra for shipping to deliver before lunch on a certain day. Guess what? That didn't happen, called customer service and they don't even care, it's a special day for my wife and I can't even get her flowers delivered. I will never use this joke of a company again. The only thing I recommend to anyone is order from somewhere else.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1189644