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ProFlowers review in Linton, Indiana: Did not deliver flowers

Ordered flowers for my mother-in-law who is in a nursing home Saturday for Mother's day. No flowers Sunday. When we called proflowers they explained that the order was just now in to the florist and would not be delivered untli Monday at the earliest. This is after we paid an additional $10 to have it delivered on time. Very poor customer service, kept me on hold for 56 min while they were checking on the order. We will NEVER ORDER FROM THEM AGAIN! BEWARE OF THIS BUSINESS! My opinion is that they over commit to orders and then let the individuals take the fall. My mother-in-law was very disappointed.
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Review
#487348 Review #487348 is a subjective opinion of poster.
Loss
$60

ProFlowers review in Winfield, Kansas: Mother's Day order cancelled!

I ordered flowers from Proflowers for my mother to be delivered on Mother's Day. Instead, I received an email (not even a phone call) stating that due to an inventory issue my order was cancelled. Had Proflowers called me, I would have known to find a substitute for my mother. I was never charged but it left my mother disappointed and me looking like a forgetful son. I will never let Proflowers represent me again. I thought Proflowers was a legitimate and reputable company. I was wrong. There are many other professional flower companies on the net to chose from. Stay away from Proflowers!
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1 comment
Jonerik
#814712

So they notified you of the problem and did not charge you because there was a problem. Sounds pretty reputable to me.

Review
#487339 Review #487339 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$45

ProFlowers review: DO NOT ORDER from Pro Flowers!

I didn't have a problem ordering I didn't have a problem w/ pricing (a tad high, but hey, they delivered and on time on a Sunday!) What I did have a problem, was for the price I paid...the lush and stunning photo online must have been a Photoshop Pro's dream to create, because the *** that actually arrived (1 half bloomed rose, 5 others still closed and all the fill in flowers of the Smiles n' Sunshine arrangement were still sealed up!) By the time the other flowers bloom, the freaking roses will be dead! Ugh! Next time...I highly suggest this tip. Walk out to your walk (or even a neighbor's) and pull out a handful of junky weeds, arrange them in a vase and deliver those...it was about the same experience!
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1 comment
Anonymous
#814291

If you actually read the site you would know they arrive in bud form.

Review
#487011 Review #487011 is a subjective opinion of poster.
Product
Proflowers Bouquet
Reason of review
Pricing issue
Loss
$74

Proflowers Flowers Review

Ordered flowers for my mom on mother's day. We received them from a UPS truck the flowers were hot wilted and the leaves were falling off plus one rose was missing.
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Review
#486938 Review #486938 is a subjective opinion of poster.
Product
Proflowers Flowers
My husband spent $80 on what he thought would be this beautiful bouquet for me for Mother's Day that was pictured on their site after they sent him an email. What came today was a joke. A cheap vase with some flower stems that weren't in bloom and some even looked...
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1 comment
Anonymous
#814302

The website does mention that they arrive in bud form. Read the FAQ next time.

Review
#486928 Review #486928 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$80
Tags
  • Deception
  • misleading

ProFlowers review in Ocala, Florida: Small bouquet instead of a full bouquet of flowers sent on Mothers Day!!!!!

First of all these flowers were sent in a box to pre assemble. The bouquet was very tiny, nothing like the picture! I went over to my mothers house and found them in a box. My mother is ninety years old so I assembled them for her. What ever happened to a delivery man ringing the door bell to hand someone a bouquet of flowers????? Really?? In a box??? Is this how they do it now? I see Pro flowers has a bad feedback for scamming people. I paid a total of 22.00 in JUST delivery fees and it was delivered on a Saturday, not even Mothers day!!!!!!! I thought I would try someone different because of the pictures of the flowers were beautiful. The flowers RECEIVED were just awful and sooooo very few! SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!! BAD COMPANY TO ORDER FLOWERS FROM. NO GOOD FEEDBACKS AT ALL! ------ NEVER AGAIN!----------- $56.00 WAISTED!
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1 comment
Anonymous
#814293

It arrives UPS or Fedex, how do you think they will come? You can't ship water. If you wanted a local florist you should have called one.

Review
#486895 Review #486895 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$56

Proflowers - Flowers Review from Hays, Kansas

Seen an ad for Morhers Day flowers $19.99 and free shipping. Went the the website ordered the flowers authorized $19.99 thru my PayPal account and waited for the flowers. Shortly after placing my order i get a notification from PayPal that I authorized $44.20 to ProFlowers. I emailed Proflowers and requested a cancellation due to the unauthorized purchase price. They email back that they can not cancel. I filed a complaint with Paypal and was told by them that Proflowers does not participate with thier resolution policy. Flowers came and they are half dead. I will make sure nobody I know ever wastes time or money at Proflowers.
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Review
#486855 Review #486855 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Cleveland, Ohio: Poor Consumer Services

Over the years, the flowers that arrive have gotten worse. Poor packing, dried out and damaged leaves and buds, and now forgetting to included a gift card for Mothers Day. Flower basket was ordered, and for $5 more, you are suppose to get a gift card along with the order. My mother got the box, opened it with help for nursing home aids, and no gift card - "Who are these from?" Checked with ProFlowers, and they advised me that a card was included - as per their email to me - but no proof of it. Offered to send a gift card 2 days after the fact...and 5 minutes of my life writing emails to them. They then offered me a $5 refund - by check - and that amount would be $4.64 - not a full $5. Standard email-cyber responses - asked about the receiving the full amount instead of $4.64 and they did not supply a reason. Very poor explanation. Difference people responding on every email. I hope they drop from 3rd place down further in the standings....
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Review
#486831 Review #486831 is a subjective opinion of poster.
Product
Proflowers Flower Basket
Ordered flowers through Proflower's Florist Express service that offers flowers for same day delivery. Placed the order at 11am which was well within their 3pm same day delivery guidelines. Orders placed before 3pm would be delivered by 8pm the same day. The flowers...
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1 comment
Anonymous
#814294

Florest Express is not owned by proflowers, it's a sister company. do your research before you post *** review.

Review
#486785 Review #486785 is a subjective opinion of poster.

Proflowers Flowers Review

My daughter ordered flowers for me and her grandmother. They were all brown on the ends and looked like a fungus on the stems. On her grandmother's flowers looked like they sent a third of her order. It was pathetic. I would NOT recommend.
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Review
#485714 Review #485714 is a subjective opinion of poster.
Product
Proflowers Flowers