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ProFlowers review in San Marcos, Texas: Grandma Funeral Spray

I contacted Proflowers and spoke with Jill to inform her the order I placed was for the amount of $97.62 (Spray w/ stand)and the local flower shop contacted my mother of delivery and value of $74.00. My mother showed them a picture of what I purchased and was told to upgrade to a spray she had to pay $25.00 extra. Jill at Proflower argued with me instead of helping my with the situation. Jill customer service was poor, unhelpful, argumentative and she terminated my phone call without resolving my concern. I called Proflowers again and spoke with Austin which he was able to resolve my concern and very helpful (this how customer service should be handled. All I request as a return for Jill to contact me and explain why she terminated my phone call and why she did not resolved my concern.
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Review
#423204 Review #423204 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers review in Washington, District Of Columbia: Funeral Arrangement Dead

I ordered a standing flower arrangement for the funeral of a close friend and colleague for a funeral attended by hundreds of people. The dead-looking arrangement was not what I ordered. The florist subcontracted by Proflowers decided to use different flowers (pink snapdragons and orange lilies) for the gladiolas in the picture. When I complained about how bad the arrangement looked, they called me after talking to the florist who told them the funeral home would have rejected it if it was dead and that the flowers were of a comparable value, so no problem from their point of view. I will never order from them again!
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Review
#422656 Review #422656 is a subjective opinion of poster.
Product
Proflowers Arrangement
Loss
$170

ProFlowers review in Miami, Florida: Dissapointing Service

Ordered a plant basket with a card and a teddy bear for a friend who is literally on his last days in the hospital. Proflowers delivered what looked like a small basket of yard clippings to his room, no card, no bear. Recipient didn't know who sent the basket fortunately. Called Proflowers and they offered to make it right and give me $15.00 off my next order (who would order from them again?) They did send a corrected order, 7 days later. You only get an opportunity to get this right once and ProFlowers blew it. Will not use this company in the future...
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Review
#421934 Review #421934 is a subjective opinion of poster.
Product
Proflowers Flower Basket
Loss
$50

ProFlowers review in Hollywood, Florida: Ordered flowers never delivered

I ordered flowers to be delivered to my mother for her birthday . They never delivered them , They have me calling them 4 days in a row, they offer me 4.99 off What? You didnt send anything. ok how about 50 % off, NO how about my money refunded! Now Not later. This company has gone down hill will never use them again an i will spread this word of mouth. Let me remind you of customer service , customers are always right , fix the problem. I didn't get anything from you no service at all just lame excuses.what you did do was ruin my mothers birthday thanks Jack---.
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Review
#418747 Review #418747 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$65

ProFlowers review in Englewood, Colorado: Not happy with the flowers that i bought

the flowers i paid 60.00 dollars for ended up looking like i paid 10.00 for them not a happy camper will never buy flowers from them again they just didn't look like the picture that i saw on the web site and they were only to cost 19.99 with all the hidden cost it ended up being 60.00 had no choice but to get them because i was running out of time this is how these companies get you i don't order things off the internet because of this i have been cheated before i will never order anything again off the net
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Review
#417432 Review #417432 is a subjective opinion of poster.
Loss
$60

UN-ProFlowers delivered a piece of scrapyard junk to my Mum!

UN-ProFlowers delivered a piece of scrapyard junk to my Mum!
UN-ProFlowers delivered a piece of scrapyard junk to my Mum!
It is appalling what ProFlowers delivered to my mum especially considering it was meant to commemorate the anniversary of the passing of my grandfather. The watering can shown on website is pastel cheery yellow one, much finer and daintier than the piece of scrapyard junk you sent to my mum as pictured - both shown here for comparison. I will think twice about ordering anything else from ProFlowers or ProPlants FOR SURE!!!! The glorified photo of what I thought I ordered turned out to be the most horrific misrepresentation and disaster especially considering the sentimental significance of this order!!
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Review
#417316 Review #417316 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Cicero, Illinois: POOR QUALITY FLOWERS

I ordered flowers as a surprise for my mother-in-law. Red roses. Not only did they NEVER bloom....but they died in 3 days. THREE DAYS?! Their shipping fees are beyond ridiculous of "Holiday Charges" to order and produce a product that does not perform. I could have bought SEVERAL bouquets from a local grocery store that would have not only bloomed, but last more than 3 days. Did I file a complaint on their Web site? Absolutely!! The only response I've received is coupons offering a "GOOD PRICE" to say "Thank You" for my order. STAY CLEAR OF THIS COMPANY
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Review
#414288 Review #414288 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$61
Tags
  • good price

ProFlowers review in Lakeport, California: Mother's Day/Birthday a Bummer!

ProFlowers review - Mother's Day/Birthday a Bummer!
ProFlowers review - Mother's Day/Birthday a Bummer!
ProFlowers review - Mother's Day/Birthday a Bummer!
My adult kids love to show their love and appreciation for me for my special day - my birthday and Mother's Day on the same day. This year they sent me 12 roses from ProFlowers. The packaged was delivered from CA to AZ via UPS. I opened them and followed the enclosed directions to the "T". The next day 5 of the 12 roses never even opened and bent over. Within the next two days all of the roses were dead. I called ProFlowers and they apologized and said they would send another bunch. I was going on vacation the next day so I delayed the sending until I returned. Almost the same thing happened again but this time one of the flowers did actual open. NONE of the flowers had a scent of a rose. I don't know how you can grow such poor quality roses - no scent and so skimpy - not many petals. I guess I could have called again and complained and would keep getting dead roses, but I thought twice was enough! I recommend NEVER USING THIS SERVICE for any occasion - it's not worth the money you spend. At least I got the sentiment out of the thought of sending me flowers for my special day!
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Featured
Review
#413834 Review #413834 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$25
Tags
  • NO PRO Flowers

ProFlowers review in North Metro, Georgia: No VASE REALLY CUT WRONG FRESHEST FLOWERS MY ***

i ORDERED MY SISTER SOME FLOWERS FOR HER BIRTHDAY BECAUSE WE ALWAYS TALK ABOUT HOW WE NEVER RECEIVE ANYTHING AT THE WORK PLACE SO I TOOK THE LIBERTY TO GET HER SOME FROM THESE "PROS" THEY SEND FLOWERS WITH NO VASE IN A BOX HALFWAY DEAD AND THEY SAID THAT THEY WERE GOING TO B THE FRESHEST BATCH THEY HAVE I WOULD HATE TO SEE WHAT THE REST LOOKS LIKE JUST GIVE MY MONEY FOR THE VASE I WILL GO TO THE DOLLAR STORE LIKE YOU DID AND GET MY OWN THAT PROBABLY LOOKS TEN TIMES BETTER THAN YOUR $10 VASE
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Review
#412937 Review #412937 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$10
Tags
  • EURAHJA MCTHUNE
ProFlowers had two chances to get it right.  FAIL!!!
My daughter sent me flowers I had picked out for Mother's Day. I was so excited for them, as they were beautiful in the photo on their website. They arrived. They looked like ***. They did refund her money, and offered to resend them to me. They could not...
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1 comment
Anonymous
#984262

same flower arrangement I ordered, only yours looks even better than mine did if you can believe it!

Review
#412300 Review #412300 is a subjective opinion of poster.
Product
Proflowers Bouquet