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ProFlowers - Terrible, my wife got dead roses for Valentines day

We received a dozen dead roses from Pro Flowers
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ID
#1473529 Review #1473529 is a subjective opinion of poster.
Product
Proflowers Roses Flowers

ProFlowers - Failed to deliver on Valentine's Day

They could not deliver the flowers I ordered for my daughter on the Valentine's Day even though they guaranteed it. They refunded only the delivery charges. Would not use them again, recommend to use others.
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ID
#1472856 Review #1472856 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - Worst customer service

1.0
Details
they have cancle my order on valentine's day since they were busy without noticing me. I had to cal them several times and the only thing they said was sorry. Dont buy any groupon coupon for proflower because you will loose it.
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ID
#1472700 Review #1472700 is a subjective opinion of poster.
Service
Proflowers Customer Care
Reason of review
Poor customer service
Loss
$39
Preferred solution
Full refund
I ordered a special valentine presentation (flowers, chocolates, and valentine vase). They forgot to put the vase in the box. After several minutes on the phone with someone who barely speaks English and would not transfer me to a supervisor they promised to overnight...
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ID
#1472678 Review #1472678 is a subjective opinion of poster.
Product
Proflowers Flowers

Warning: ProFlowers is a rip off

1.0
Details
Warning: ProFlowers is a rip off
Received frozen dead roses for Valentine's Day via UPS. Tried to call & complain, but couln't reach them. Also couldn't track shipping.
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ID
#1472518 Review #1472518 is a subjective opinion of poster.
Product
Proflowers Roses Flowers

ProFlowers - Never delivered

order flowers several days before valentines day to deliver on the 13th. never showed up. called and they said would deliver the next day the 14th. Guess what never showed up
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ID
#1472461 Review #1472461 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
2.2
Details
ProFlowers - Failed to deliver on Valentines day
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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ID
#1472197 Review #1472197 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Assortment of flower options
Cons
  • Hidden cost
  • Delivery
  • No customer service
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund
Tags
  • flower arrangements
1.0
Details
Wish I would have listened to everyone with the low 1 star ratings.. Today is Valentines Day, I ordered flowers for my wife 2 weeks ago with a guaranteed deliver date of 02/14/19 (today). All was good this morning, on track to deliver, then at 9:30, the tracking number...
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ID
#1472129 Review #1472129 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

ProFlowers - VASE WAS CRACKED

VASE WAS CRACKED PLEASE SEND ME ANOTHER VASE. 9723652245 GARY GRAY. IVE CALLED 22 TIMES AND MY CALL HAS BEEN DROPPED EVERYTIME
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ID
#1472118 Review #1472118 is a subjective opinion of poster.
Product
Proflowers Flower Basket
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Full refund

ProFlowers - Pissed off

1.0
Details
Didn't send the flowers I ordered and I ordered a card and that wasn't delivered with the flowers so she didn't know who they were from on 2/14/2019 and when I called to get answers the phone just kept hanging up
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ID
#1471887 Review #1471887 is a subjective opinion of poster.
Service
Proflowers Customer Care