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Spent over $75.00 to send a bunch of dead flowers to my Mother-In-Law. She called me TWICE to say just how awful they were. She said they were falling apart and were "painted". Pretty embarrassing! I emailed the company asking for a refund or at least send my...
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Author
Location
Memphis, Tennessee
Reason of review
Bad quality
Loss
$77
Preferred solution
Full refund
Review #1255194 is a subjective opinion of poster.
0 comments
1.8
Details
I recently placed an order with Proflowers to send a mother's gift that is supposed to be received by may 13. When I didn't receive a phone call from the person i've sent the gift to, I got upset. I went to proflowers website and it said the gift will be delivered on...
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Author
Reason of review
Order processing issue
Review #1254975 is a subjective opinion of poster.
0 comments
1.1
Details
So I ordered flowers for my mom for mother’s day and even paid extra to ensure that she got them on mother’s day.. she never received them. I called 4 times.. the first they told me delivery time was between 8am-6pm so she should wait.. 6pm came and went. Later I track...
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Author
Reason of review
Bad quality
Review #1254952 is a subjective opinion of poster.
0 comments

ProFlowers - Waste of money

Crap product! Will never order again.
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Author
Reason of review
Bad quality
Review #1254242 is a subjective opinion of poster.
0 comments
1.8
Details
Hello, Please note I have never written a response concerning services rendered or not rendered. However, my treatment by your company and lack of concern prompt this review. I called monday May 7th for guarantee Mothers day delievery on Wednesday May 9th. I wanted to...
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Author
Location
San Diego, California
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
Review #1254114 is a subjective opinion of poster.
0 comments
Charged more for delivery than stated. I opted for a few days before Mother's Day to keep Delivery cost down. I was charged as if it were delivered on Mother's Day. Ordered to be delivered on Thursday, 3 days before Mother's Day. After Tracking Saturday before Mother's...
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Author
Reason of review
Order processing issue
Review #1253937 is a subjective opinion of poster.
1 comment
2.1
Details
I placed and order well in advance and the pkg was damaged by the carrier and could not be delivered today. I called ur #800 and was told there wasn't any way to resend the order by Mothers Day. I find it very unsatisfactory that I had to pay full price and my gift is...
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Anonymous
#1480100

They delivered them today !YAYThey redeemed my faith in good customer service. Thank youProFlowers

Author
Reason of review
Order processing issue
Review #1253904 is a subjective opinion of poster.
0 comments

ProFlowers - Wilted, slimy flowers arrived to the mothers!

1.6
Details
ProFlowers - Wilted, slimy flowers arrived to the mothers!
ProFlowers - Wilted, slimy flowers arrived to the mothers!
ProFlowers - Wilted, slimy flowers arrived to the mothers!
ProFlowers - Wilted, slimy flowers arrived to the mothers!
Flowers that arrived yesterday were terribly wilted and slimy like they have been in the box for days! They were sent as Mother’s Day gifts to my mom and mother-in-law. Totally disappointing & embarrassing! The flowers sent were nothing like the ones pictured online & in advertisements — both lacking in quality and quantity! Sadly, I won’t be ordering from them again, & won’t be recommending their service to anyone.
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Author
Reason of review
Bad quality
Review #1253721 is a subjective opinion of poster.
0 comments
1.0
Details
my daughter order flowers for me from this company since she and i live in to different states, what i got yesterday they were almost dead, this i expect from lets say krogers .. i live on the gulf coast in tx and my daughter lives in wa state. do yourself a favor do...
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Author
Location
San Diego, California
Pros
  • Never again
Cons
  • Entire 3 phone calls
Reason of review
Bad quality
Loss
$32
Preferred solution
make sure my daughter gets her full refund back every dollar
Review #1253502 is a subjective opinion of poster.
0 comments

ProFlowers - Sent my daughter flowers from here for mothers day she recei

1.4
Details
My daughter received her mother's mayflower's today and they were most of them dead they looked awful she sent me pictures of them and also a vase was supposed to have been with it but no vase ended up costing $55 and they were nothing like they showed in the picture
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Author
Reason of review
Bad quality
Review #1253487 is a subjective opinion of poster.