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I arrived home at 4 pm to a box of flowers for Mother’s Day - flowers inside were wet and dead except for three, The three drooped 3 hours later despite water, cutting the ends and the flower food. Pro flowers used UPS for delivery, no controlled environment - no...
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2.4
#1253016
IF Pro flowers is going to use UPS for delivery in Arizona when its 106 outdoors and the flowers ride around in the hot sticky truck all day , they arrive wilted and hot. last about 1 day. PRO flowers needs to make other arrangements for delivery in Arizona or ask UPS...
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#1252986
I received beautiful flowers from ProFlowers but no card. I know who they are from but want to know what was said on the card. I called customer care and spoke with Angelu, after many attempts for clarification I asked to speak with someone in the US. I was informed...
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3.0
I didn't like
  • Customer service
  • No card had to deal with customer service
#1252442

ProFlowers - Overcharged

Charged 49.95 not 29.95. Refuse to answer complaint.
1.0
Details
Discounts and Special Offers
Price Affordability
Product or Service Quality
Staff
Value for money
#1252362
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responded to an ad for 100 blooms for $19.99 and free shipping with code 12-12. Went to the online site only to find same for29.99. so decided to order the promotion online of 24 long stem red roses for $49.99. Tried to order those but they wanted to add an un needed...
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I didn't like
  • Bait and switch promotions
#1250592

ProFlowers - Rip Off
I ordered a groupon for ProFlowers for $20 for $40 worth of product. I went on Proflowers to use my groupon and found a bouquet that was supposed to cost $29.00, and (the vase I chose was listed as free) Figuring with shipping and handling I would use the $40 product....
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1.5
I liked
  • Delivery service on time
I didn't like
  • Entire experience with this company
  • Quality
  • Bait and switch
#1248405

ProFlowers - Horrible!

Received dead flowers ! I would NOT recommend any one to use PROFLOWERS! EVER!
#1236600
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ProFlowers - I want to place an order

I’m trying to place an order but the customer service is disgusting can someone please call me
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1229720
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ProFlowers - Issue with flowers

Flowers were dead and it happened March 31, 2018 and I contacted customer service and it's all fixed now
#1223283
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ProFlowers - Horrible

{{Redacted}} The last three times in a row that I have used ProFlowers for Cherri‘s which is the same company they have not delivered on the day that I wanted. I paid extra every single time but every day there was some excuse half the time the stuff comes Rotten or dead .
#1209616
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