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There was a lot of advertisements for this company so I thought I give it a try. Here my experience. 1) Ordered flowers to be sent to 2 different people. I took around an hour because of a language barrier. Key letters got missed, such as t for p, etc. 2) After...
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1.9
#1189269
ProFlowers - BAIT AND SWITCH
I ordered 2 dozen roses for my wife for Valentines Day at a premium price I might add, but she received half dead alstroemeria's instead. I would like to believe it was an honest mistake but this is the second one. The first one, I gave them the benefit of the doubt,...
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Anonymous
Rick Maggs

Follow up. I called Proflowers to complain and they sent her a replacement. WHAT A F’n JOKE. THE Replacements were worse. They sent 2 dozen roses alright but 7 were broken an...

1.0
#1188992
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ProFlowers - Molded Flowers Delivered To My Job

ProFlowers - Molded Flowers Delivered To My Job
ProFlowers - Molded Flowers Delivered To My Job
I received ProFlowers as a gift from my husband . The Flowers came molded and slimmy along with the chocolate melted . My husband called to get a refund and he was told he is not getting his full refund . Email Wrightr_77@yahoo.com
1.0
Details
Website
#1187126
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ProFlowers - Rip off

Delivery charge and special care charge is more than the flowers i ordered. They wait till the end of the transaction to inform you.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1184625
my last order was for valentines day,supposed to be free shipping that day but I still got billed 12.99 plus 3.00 handling fee . every time I order from pro flowers they find a way to alter the fees so I end up paying more!! this is the third time I recall so strike...
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#1181444
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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1.0
#1171794
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ProFlowers - Bravo, Pro Flowers!

Update Within hours, Proflowers contacted me offering a replacement bouquet. Bravo! A company that stands behind their product is a company I’ll deal with again.
#1163233
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ProFlowers - Sodden frozen mess

Flowers were left in 3 feet of snow. If delivery couldn’t get up my driveway I couldn’t get down in the snow after major surgery . Box soaked through. Flowers black and frozen
1.0
Details
Product or Service Quality
#1162992
ProFlowers - TERRIBLE!  And they DO NOT DELIVER the flowers - they MAIL THEM!!!
ProFlowers - TERRIBLE!  And they DO NOT DELIVER the flowers - they MAIL THEM!!!
As they say, a picture is worth a thousand words. The first picture is what I ordered. According to the ProFlowers description, this is what was to be delivered: 1 White Kalanchoe plant ~8-10" tall, 1 Peace Lily plant ~10-15" tall, 1 Pothos Marble plant ~8-10" tall, 1...
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1.4
I liked
  • Man who took my complaint was nice
I didn't like
  • Do not send what was ordered
  • No delivery
  • Do not deliver they mail the flowers
#1162202
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ProFlowers - Pro flowers Embarrassing

ProFlowers - Pro flowers Embarrassing
They say it’s the thought that counts, I generally like more than the thought. This gift was an embarrassment.
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1154511