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Worse flowers ever at ProFlowers

I had bought some flowers for my girlfriend because of valentines day and the flowers looked nothing like it did on the website. The flowers came in a box, they looked old, very cheap and beaten up. This was my first and last time that I'll be using proflowers. The flowers that we received will no doubtfully be completely dead and useless within a couple hours. Even the vase that came with the flowers look fragile and cheap, I wasn't expecting anything glamours but at least decent and presentable but both my girlfriend and I were to embarrassed to show our friends and family. I would recommend to save your money and the embarrassment and buy somewhere else.
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1 comment
jhernandez
#431694

I apologize for your experience. We have a 7 day freshness guarantee which we are more than willing to honor.

Please contact us at 888-855-3486 and we will make this right. Luke

Review
#297332 Review #297332 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Washington, District Of Columbia: Pro Flowers are not "pros" at Flowers!!!!

I had flowers delivered to my wife at work, and for the shipping charges I paid, the product was not acceptable. The flowers looked NOTHING like advertised, one was broken, many were weak and small, and it was pathetic. I was embarrassed when I saw them, I would have been better off at Wal-Mart!!!!!! I would NEVER recommend this to anyone in the future, buying flowers online is a bad, bad idea and I really should have known better. I guess I fell victim to the constant barrage of commercials touting how great it is, and believed the pictures on the website. TERRIBLE!
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1 comment
jhernandez
#431696

JNIX, I apologize for your experience. We have a 7 day freshness guarantee that we would like to honor with your order.

Please contact us at 888-855-3486 so that we can make this up to you. Luke

Review
#297303 Review #297303 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$50

ProFlowers review in Cary, North Carolina: Do NOT use this company

My husband sent me red roses for Valentine's Day. They did not arrive until 8:30 that evening and were left on the door step outside of my home in the cold night. They did NOT even ring my door bell to let me know they had arrived. The flowers were very poor quality, looked burnt on the edges as if in fridge too long. They were not even in a vase, they were in a box all crammed in a bundle. The vase was in box too and I, the recipient had to arrange my own flowers. Frankly, the flowers at my local Fresh Market were much prettier, larger and fresher for 1/3 the price, I am sure. If you are trying to make a great impression with a lovely thoughtful gift, GO ELSEWHERE! BTW, my husband ordered from the same company last Mother's Day with similar experience. Guess he forgot it happened and unfortunately went back to them. Believe me it will not happen again. Very very very poor quality, presentation and customer service! In the future he will call our local trusted florist that is always reliable. Lesson learned, this time!
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1 comment
jhernandez
#431697

I apologize for your experience. We are more than willing to accept responsibilty for delivery errors.

Please contact us at 888-855-3486 so that we can make this up to you. Luke

Review
#297290 Review #297290 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers Promise-5PM Delivery

They boost that they will be delivered by 5 PM to business addresses. My wife called after work as was doing her normal complaining about work. I asked if she received anything...NOPE! Called Proflowers to figure out what the deal was. The lady tells me they are coming the next day and ask if that satisfies my question. What do you think? It's Valentine's Day...not week. I ask for a refund. She offers a refund plus extra $10 to be sent on an in-store coupon. Does she really think I want to use this company again? I threaten to have my bank look into fraud for no product for the fee charged. She willingly sets up a refund to be made. Should have my card credited in one week. Only time will tell. Shop local and give your money back to the community. I learned my lesson. And my wife got her flowers this morning......IN A BOX!!!
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Review
#297263 Review #297263 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers ... never again!

my husband and i have a rule... no flowers on valentine's. i feel they are a waste of money b/c of the mark up. he sent me roses from our children. what a DISAPPOINTMENT!!!! they came late in the day on the 14th and the morning of the 15th they are all droopy and wilted. he was WAY overcharged for the service. He is upset that the one time he broke our rule I got to say i told you so! i WILL NEVER USE THEM AGAIN!!!! I will tell EVERYONE i know to NEVER USE PROFLOWERS!!!!!! AWFUL
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1 comment
jhernandez
#431699

I apologize for your experience. Our flowers have a 7 day freshness guarantee.

If they do not meet this guarantee then please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297259 Review #297259 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Las Vegas, Nevada: DON'T WASTE YOUR MONEY

Bought some roses from Proflowers site and the vase looks full and all the flowers are in the vase. Got flowers for my wife and they came in a box, and you put them in the vase and they don't even fill it up. For the money you think they would make it look nice. This was the biggest waste of money I have ever spent. If I do use the web for this again I will call the company and try to talk to someone. Will not be with PROFLOWERS..Next time I will go somewhere instead of using the web..
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3 comments
jhernandez
#431701

I apololgize for both of your experiences. We have a 100% satisfaction guarantee that we are more than willing to honor.

Please contact us at 888-855-3486 and we will make this right. Luke

Anonymous
#430252

I had the same type of problem with them and even though they responded quickly sending out new flowers they still didn't fit the new vase either. It was like no one took the time to look at the arrangement and how it would fit in the type of vase they were sending.

Anonymous
#430248

My hubby ordered me flowers yesterday and they hadnt even bloomed yet! The instructions told me to cut stems and fill vase and leave them sit for 10 hours!!!

All they did was save him a trip to store and for $90 the store was better option... He called and got a full refund !

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Review
#297253 Review #297253 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Natrona Heights, Pennsylvania: Dead wilted V-Day Roses!!

I ordered roses for my wife (our 1st valentines as a married couple)-they arrived at her work essentially wilted, almost dead..very embarassing. MY wife tried to hide it but was disappointed by the quality of the roses. I would advise anyone to buy from REAL florist, even if it costs a little more. Not worth it to pay for DEAD FLOWERS!!!!!! Shame on ProFlowers, they obviuosly only care about gouging people and not in quality of product. Never AGAIN will I waste money on their *** product. This the first and last time I will order from this "so called" Floral delivery company!!!!!!!!!!!!!!!!
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1 comment
Anonymous
#431704

I apologize for your disappointment. We have a 7 day freshness guarantee that we would like to honor with your order.

Please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297250 Review #297250 is a subjective opinion of poster.

Never order proflowers...

First off hidden charges up to $40 just to deliver on Valentines day, have morning delivery, and just regular delivery fees... my Bf paid all of this to make sure I got the flowers before i left work. So paying extra doesnt help. they messed it up and they didnt arrive till 4PM. When they came they werent even arranged. I have no green thumb and he paid for an arrangment so why the *** should i be putting them together AT WORK.. I came in to work today a day later... Petals all over my desk. The dam *** flowers are already dieing. They say hte office will be talking about proflowers.. your right and not in a good way.
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1 comment
jhernandez
#431708

I apologize for your experience. We have a 7 day freshness guarantee that we would like to honor with your order.

Please contact us at 888-855-3486 and we will make this right. Luke

Review
#297244 Review #297244 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers is a SCAM

My wonderful man sent me flowers on Valentines Day. Imagine our disappointment when they didn't arrive until after dinner. He had ordered a card and there was NONE found in the envelope. The flowers were a disaster they were dry, brown, banged up, and drooping. And, the vase is NOT glass its plexiglass! Needless to say, this is the first and LAST time he will order from Pro flowers. They make local flower shops look mighty good. At least I won't have to take the flowers out of a box and arrange my own bouquet. What a rip off!
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1 comment
jhernandez
#431711

Halleyscomet, I apologize for your experience. We have a 100% satisfaction guarantee.

Please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297234 Review #297234 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$50
I received a flowers yesterday from my husband who is currently deployed in Afghanistan. Although card was super sweet, the flowers.... well they are my favorite type of flower that's about all that i liked about them. He paid well over $100, I got a box from ups,...
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6 comments
Anonymous
#479855

I, too, was horribly disappointed in two of the three orders my wife and I placed. No card with one and the other two orders were a complete rip off. Never again

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Review
#297231 Review #297231 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$113