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ProFlowers

Dead on arrival for Valentine Day, I would have been better off to purchase flowers from a street vendor and Kroger's. They charged me $75.00, pedals falling off, small No greenery, I disappointed the most important person in my life, my wife. They were delivered to her at her company ( a mulit-billion co. in front of hundreds of people. Do you think there was embassment involved. So as far as I am concerned they need to save their ad money and try for better customer service. Do yourself a service use a local florist, I will because the let down is despressing for both parties.
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1 comment
jhernandez
#431690

I apologize for your experience. Please contact us at 888-855-3486 and we will make this right. Luke

Review
#297344 Review #297344 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers just sucks!!

I ordered 3 rose bouquets for 3 different women in my life for valentines Day; wife, mother and ex wife. Worst mistake! If you expect to get quality and a visually appealing product, it won't come from these guys. You won't see these descriptions on any of their ads. Roses were tiny, miniatures. Very, very cheap. Delivery was via UPS in a *** brown box. Open the box and there are the roses and the vase. Just not a good presentation and I won't be ordering. Be nice if they simply mentioned, "these are miniature roses delivered via parcel post.
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1 comment
jhernandez
#431691

I apologize for your disappointment with our roses. We stand by our product, and you should have received the full beautiful roses that were pictured in our advertisement.

Please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297334 Review #297334 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers NEVER DELIVERED what they promised

They send fantastic emails They are wonderful at charging for Flowers....and a charge for the occasion of Valentines day....and for adding an extra charge for getting it there that day I paid $120 for a dozen roses to be delivered The answer phones from a call center....this takes 15 to 30 minutes They then advise you they CANT get thru to florists who are delivering They return emails that they are looking into THEY JUST DONT DELIVER FLOWERS. Everything else they do well I advise all other consumers to deal with local accountable florists if their flowers to a loved one matters
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2 comments
jhernandez
#431692

I apologize for both of your disappointments. We have a 100% satisfaction guarantee.

Please contact us at 888-855-3486 so that we can make this right. Luke

Anonymous
#430587

I heard such great stuff about proflowers from Rush talk radio, I thought id give it a try. On th proflowers website the picture looked pretty good so I ordered roses with a vase, a teddy bear and some bubble bath for $99.

Got a discount of $30 using promo code Rush. It arrived in a cardboard box by ups. Wow what a way to impress my girlfriend huh. Well I couldn't and she couldn't believe how much of a f.ing rip off this was.

The teddy bear looked like a dog toy and the roses looked about half as full as the picture. I got ripped off and I will spread the word.

Very dissapointed. I should call in to Rush Limbaugh show and tell him on air that Pro Suck Flowers is a Joke!

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Review
#297333 Review #297333 is a subjective opinion of poster.
Product
Proflowers Flowers

Worse flowers ever at ProFlowers

I had bought some flowers for my girlfriend because of valentines day and the flowers looked nothing like it did on the website. The flowers came in a box, they looked old, very cheap and beaten up. This was my first and last time that I'll be using proflowers. The flowers that we received will no doubtfully be completely dead and useless within a couple hours. Even the vase that came with the flowers look fragile and cheap, I wasn't expecting anything glamours but at least decent and presentable but both my girlfriend and I were to embarrassed to show our friends and family. I would recommend to save your money and the embarrassment and buy somewhere else.
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1 comment
jhernandez
#431694

I apologize for your experience. We have a 7 day freshness guarantee which we are more than willing to honor.

Please contact us at 888-855-3486 and we will make this right. Luke

Review
#297332 Review #297332 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Washington, District Of Columbia: Pro Flowers are not "pros" at Flowers!!!!

I had flowers delivered to my wife at work, and for the shipping charges I paid, the product was not acceptable. The flowers looked NOTHING like advertised, one was broken, many were weak and small, and it was pathetic. I was embarrassed when I saw them, I would have been better off at Wal-Mart!!!!!! I would NEVER recommend this to anyone in the future, buying flowers online is a bad, bad idea and I really should have known better. I guess I fell victim to the constant barrage of commercials touting how great it is, and believed the pictures on the website. TERRIBLE!
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1 comment
jhernandez
#431696

JNIX, I apologize for your experience. We have a 7 day freshness guarantee that we would like to honor with your order.

Please contact us at 888-855-3486 so that we can make this up to you. Luke

Review
#297303 Review #297303 is a subjective opinion of poster.
Product
Proflowers Flowers
Loss
$50

ProFlowers review in Cary, North Carolina: Do NOT use this company

My husband sent me red roses for Valentine's Day. They did not arrive until 8:30 that evening and were left on the door step outside of my home in the cold night. They did NOT even ring my door bell to let me know they had arrived. The flowers were very poor quality, looked burnt on the edges as if in fridge too long. They were not even in a vase, they were in a box all crammed in a bundle. The vase was in box too and I, the recipient had to arrange my own flowers. Frankly, the flowers at my local Fresh Market were much prettier, larger and fresher for 1/3 the price, I am sure. If you are trying to make a great impression with a lovely thoughtful gift, GO ELSEWHERE! BTW, my husband ordered from the same company last Mother's Day with similar experience. Guess he forgot it happened and unfortunately went back to them. Believe me it will not happen again. Very very very poor quality, presentation and customer service! In the future he will call our local trusted florist that is always reliable. Lesson learned, this time!
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1 comment
jhernandez
#431697

I apologize for your experience. We are more than willing to accept responsibilty for delivery errors.

Please contact us at 888-855-3486 so that we can make this up to you. Luke

Review
#297290 Review #297290 is a subjective opinion of poster.
Product
Proflowers Flowers

Proflowers Promise-5PM Delivery

They boost that they will be delivered by 5 PM to business addresses. My wife called after work as was doing her normal complaining about work. I asked if she received anything...NOPE! Called Proflowers to figure out what the deal was. The lady tells me they are coming the next day and ask if that satisfies my question. What do you think? It's Valentine's Day...not week. I ask for a refund. She offers a refund plus extra $10 to be sent on an in-store coupon. Does she really think I want to use this company again? I threaten to have my bank look into fraud for no product for the fee charged. She willingly sets up a refund to be made. Should have my card credited in one week. Only time will tell. Shop local and give your money back to the community. I learned my lesson. And my wife got her flowers this morning......IN A BOX!!!
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Review
#297263 Review #297263 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers ... never again!

my husband and i have a rule... no flowers on valentine's. i feel they are a waste of money b/c of the mark up. he sent me roses from our children. what a DISAPPOINTMENT!!!! they came late in the day on the 14th and the morning of the 15th they are all droopy and wilted. he was WAY overcharged for the service. He is upset that the one time he broke our rule I got to say i told you so! i WILL NEVER USE THEM AGAIN!!!! I will tell EVERYONE i know to NEVER USE PROFLOWERS!!!!!! AWFUL
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1 comment
jhernandez
#431699

I apologize for your experience. Our flowers have a 7 day freshness guarantee.

If they do not meet this guarantee then please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297259 Review #297259 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Las Vegas, Nevada: DON'T WASTE YOUR MONEY

Bought some roses from Proflowers site and the vase looks full and all the flowers are in the vase. Got flowers for my wife and they came in a box, and you put them in the vase and they don't even fill it up. For the money you think they would make it look nice. This was the biggest waste of money I have ever spent. If I do use the web for this again I will call the company and try to talk to someone. Will not be with PROFLOWERS..Next time I will go somewhere instead of using the web..
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3 comments
jhernandez
#431701

I apololgize for both of your experiences. We have a 100% satisfaction guarantee that we are more than willing to honor.

Please contact us at 888-855-3486 and we will make this right. Luke

Anonymous
#430252

I had the same type of problem with them and even though they responded quickly sending out new flowers they still didn't fit the new vase either. It was like no one took the time to look at the arrangement and how it would fit in the type of vase they were sending.

Anonymous
#430248

My hubby ordered me flowers yesterday and they hadnt even bloomed yet! The instructions told me to cut stems and fill vase and leave them sit for 10 hours!!!

All they did was save him a trip to store and for $90 the store was better option... He called and got a full refund !

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Review
#297253 Review #297253 is a subjective opinion of poster.
Product
Proflowers Flowers

ProFlowers review in Natrona Heights, Pennsylvania: Dead wilted V-Day Roses!!

I ordered roses for my wife (our 1st valentines as a married couple)-they arrived at her work essentially wilted, almost dead..very embarassing. MY wife tried to hide it but was disappointed by the quality of the roses. I would advise anyone to buy from REAL florist, even if it costs a little more. Not worth it to pay for DEAD FLOWERS!!!!!! Shame on ProFlowers, they obviuosly only care about gouging people and not in quality of product. Never AGAIN will I waste money on their *** product. This the first and last time I will order from this "so called" Floral delivery company!!!!!!!!!!!!!!!!
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1 comment
Anonymous
#431704

I apologize for your disappointment. We have a 7 day freshness guarantee that we would like to honor with your order.

Please contact us at 888-855-3486 so that we can make this right. Luke

Review
#297250 Review #297250 is a subjective opinion of poster.