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Zero Stars | ProFlowers review from San Jose, California

1.0
Details
ordered what i thought would be a nice arrangement for my wife. What showed up? *** flowers from the Vons a mile down the road.
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Review
#1596568 Review #1596568 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund

Horrible customer service, no return calls or email. Just BS. | ProFlowers review from San Francisco, California

Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
I have called and emailed them for 4 days straight. They cant even find my order but guess what they found my CC number and kindly charged it! Amazing, dead flowers for mothers day for my wife and mom, charged me $200 and they dont want to refund it because they cant find the order?
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Review
#1535346 Review #1535346 is a subjective opinion of poster.
Service
Proflowers Same Day Delivery Service

Worthless Service | ProFlowers review from Sacramento, California

1.0
Details
The delivery charge was TWENTY EIGHT dollars. For a box that left on the porch. WTF. If I order delivery and pay $30 for the delivery charge I want the flowers PRESENTED TO THE RECIPIENT and not left on the porch in a *** box. I could have gone to the grocery store for half the price, and WILL next time.
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Review
#1473971 Review #1473971 is a subjective opinion of poster.

Failed to deliver on Valentine's Day | ProFlowers review from Los Angeles, California

They could not deliver the flowers I ordered for my daughter on the Valentine's Day even though they guaranteed it. They refunded only the delivery charges. Would not use them again, recommend to use others.
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Review
#1472856 Review #1472856 is a subjective opinion of poster.

HORRIBLE FLOWER ARRANGEMENT AND SERVICE | ProFlowers review from Rancho Cucamonga, California

1.4
Details
ABSOLUTELY HORRIBLE SERVICE! The flower arrangement was very ugly. The flowers and leaves did not look fresh. They also delivered the flowers 3 days late. Customer service was difficult and refused to process the refund. They said my boyfriend had to call to get it done. The customer service is in the Phillipines. The Supervisor, Joy, was not helpful. I could hardly understand her. This is the WORST FLOWER COMPANY that I have ever dealt with! Save yourself the stress. If you want quality flowers, this is not the place to order from.
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Review
#1444808 Review #1444808 is a subjective opinion of poster.
Product
Proflowers Flowers
Cons
  • Cheap looking flowers
  • Delivered 3 days late
  • Terrible service
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund
3.2
Details
I ordered flowers on Aug. 2, 2018. 1 to be sent to Reno, Nev. 1 to be sent to Portland, Ore. Used 2 different credit cards. Charged twice for flowers sent to Reno. Called 4 times to correct. they refused to correct. The order to Portland was $66.41 To Reno was $45.96....
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Review
#1341186 Review #1341186 is a subjective opinion of poster.
Service
Proflowers Customer Care
Pros
  • Convenience of ordering flowers on line
  • Prior service
  • Never again
Cons
  • Customer service
  • Refusal to acknowledge their mistake
Reason of review
Problems with payment
Loss
$46
Preferred solution
Full refund
Tags
  • Do Not Use Proflowers
After overpaying for delivery, they didn't deliver on my mothers birthday, again! twice, Proflowers didn't deliver, DO NOT PATRONIZE PROFLOWERS! Scammers and ripoffs! After contacting them asking why they didn't, they could only respond with, I've refunded your...
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Review
#1287424 Review #1287424 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Problem with delivery
Loss
$69
Preferred solution
Let the company propose a solution
1.8
Details
Hello, Please note I have never written a response concerning services rendered or not rendered. However, my treatment by your company and lack of concern prompt this review. I called monday May 7th for guarantee Mothers day delievery on Wednesday May 9th. I wanted to...
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Review
#1254114 Review #1254114 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
1.0
Details
my daughter order flowers for me from this company since she and i live in to different states, what i got yesterday they were almost dead, this i expect from lets say krogers .. i live on the gulf coast in tx and my daughter lives in wa state. do yourself a favor do...
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Review
#1253502 Review #1253502 is a subjective opinion of poster.
Product
Proflowers Flowers
Pros
  • Never again
Cons
  • Entire 3 phone calls
Reason of review
Bad quality
Loss
$32
Preferred solution
make sure my daughter gets her full refund back every dollar

Contact ProFlowers Customer Service

Website:
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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Latest Question

ProFlowers Questions
2.4
Details
I arrived home at 4 pm to a box of flowers for Mother’s Day - flowers inside were wet and dead except for three, The three drooped 3 hours later despite water, cutting the ends and the flower food. Pro flowers used UPS for delivery, no controlled environment - no...
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Review
#1253016 Review #1253016 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality