State: California City: San Diego Product: Proflowers Delivery Service Clear all filters (3 of 205 reviews match)
I wanted to ensure my mother would recieve her flowers. There was no delievery on Wednesday or Thursday, so I called Proflowers on Friday. I spoke to a representative at Proflowers who told me the flowers could be delievered on Turesday May 15th. I was totally...
Read more
Proflowers Delivery Service

Proflowers Delivery Service Review from San Diego, California

Worse experience ever with proflowers, they did not deliver my Mother's Day flowers at all 5-8-2016 yesterday. Then They email today to tell me that they didn't do there job. Then I have to talk to 3 different people about my order & they still did nothing to make it right . Then the added hidden fees and a rush charge on my order. This is the worst customer service I have ever experienced. To top it all off they tried to cancel my previous order so they wouldn't have to correct there error. Then thy tell me that I can't get my refund til they deliver the flowers from Sunday on Thursday. They also added hidden fees on my second order from the same day of April 21 , 2016 ..They are trying to charge me a rush fee because they are no good at their jobs. This will be the last time I ever buy from proflowers. They just lost a 10 year customer.
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Proflowers Delivery Service

ProFlowers - Tricked and Tick

I contacted Proflowers which transfer me over to Proflowers Express(since I wanted same day delivery). They Proflowers asked me if I wanted all day delivery or am delivery which would come with a charge, I stated am delivery by 1p. Pacfic standard time. I come back to check my email @ 3:15p for confirmation, there is no confirmation order and the flowers haven't been delivered! This is BOGUS. I asked Proflowers to contact the delivery truck and the delivery guy cannot give me a time when flowers will be deliver for my cousin's birthday. I called back and after being transfer again and placed on hold for over 1/2 hour, Manager says truck will have it there by 4:30p. This is *** and never again will I go to Proflowers for anything. Now you just let the floral looked messed up and I'll be back with another phone call! Trust me everyone go somewhere else anywhere but here
Proflowers Delivery Service