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I ordered a special valentine presentation (flowers, chocolates, and valentine vase). They forgot to put the vase in the box. After several minutes on the phone with someone who barely speaks English and would not transfer me to a supervisor they promised to overnight...
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#1472678

Warning: ProFlowers is a rip off

Warning: ProFlowers is a rip off
Received frozen dead roses for Valentine's Day via UPS. Tried to call & complain, but couln't reach them. Also couldn't track shipping.
1.0
Details
Diversity of Products or Services
Product or Service Quality
Value for money
#1472518

ProFlowers - Never delivered

order flowers several days before valentines day to deliver on the 13th. never showed up. called and they said would deliver the next day the 14th. Guess what never showed up
#1472461
ProFlowers - Failed to deliver on Valentines day
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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2.1
I liked
  • Assortment of flower options
I didn't like
  • Delivery
  • No customer service
  • Hidden cost
#1472197
Wish I would have listened to everyone with the low 1 star ratings.. Today is Valentines Day, I ordered flowers for my wife 2 weeks ago with a guaranteed deliver date of 02/14/19 (today). All was good this morning, on track to deliver, then at 9:30, the tracking number...
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1.0
#1472129

ProFlowers - VASE WAS CRACKED

VASE WAS CRACKED PLEASE SEND ME ANOTHER VASE. 9723652245 GARY GRAY. IVE CALLED 22 TIMES AND MY CALL HAS BEEN DROPPED EVERYTIME
#1472118

ProFlowers - Pissed off

Didn't send the flowers I ordered and I ordered a card and that wasn't delivered with the flowers so she didn't know who they were from on 2/14/2019 and when I called to get answers the phone just kept hanging up
1.0
Details
Product or Service Quality
#1471887

ProFlowers - Horrible experience

Billed twice with 2 different amounts for flowers that were ordered. Representatives are very hard to understand when you call customer service. Shipping number that was given was never processed HORRIBLE HORRIBLE. DO NOT ORDER FROM THIS PLACE. SCAM
1.0
Details
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Website
#1470844

ProFlowers - Company changed and now it has no daytime options as in... afternoon, before noon or after 5pm, so i called to inquire,

WOW what a mistake i called 4 times and tried to talk to 4 different people, but could not understand anyone except for the last one a little, and she had no clue what was their company policy. I used to use pro flowers a lot, but never again . They have gone to *** so sad !
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I liked
  • Prices
I didn't like
  • Horrible website no-one could speak english at their phone line
#1470539
Want my discount 25% i didnt get on my order.
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#1468794