Show reviews that mention
flowers order delivery pro flowers service customer service customer money vase card
Filter review

ProFlowers - Don’t purchase

1.0
Details
Ordered flowers during Valentines Day and was promised same day delivery. They charged my cars and the flowers never came. After waiting 45 min to speak to someone, Customer service said my order was never placed even though I have a confirmation number of the transaction and notification that it is on its way.
View full review
ID
#1793655 Review #1793655 is a subjective opinion of poster.
Service
Proflowers Same Day Delivery Service

ProFlowers - Do not buy from this unreliable company

1.0
Details
My husband ordered flowers for Valentines Day a few days in advance for me. I was waiting all day and never received them. Late evening he called customer service and it took him long time to have somebody to unswerving. He asked for refund, did not have any explanations or sorry words for non delivery. I hope we will have refund with no problem. Needless to say we never buy again after being regular customers for a while with Proflowers.
View full review
ID
#1793443 Review #1793443 is a subjective opinion of poster.
Service
Proflowers Delivery Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - Avoid

1.2
Details
It's 10PM on Valentine's Day. My flowers, which I ordered over a week ago, have not arrived. This company sucks. They have the nerve to charge a $40 "special" delivery fee for this date and can't even deliver. On hold with off-shore (I'm sorry sir but we cannot disclose our location) for over an hour and all they come up with is sorry, we will refund your money. Pathetic.
View full review
ID
#1793377 Review #1793377 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Preferred solution
Free flowers for a year, on time.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - Deal directly with a local florist

1.0
Details
Valentine flowers ordered two days in advance did not arrive.
View full review
ID
#1793356 Review #1793356 is a subjective opinion of poster.
Service
Proflowers Next Day Delivery Service
Cons
  • Failed delivery
Loss
$129
Preferred solution
Let the company propose a solution

ProFlowers - Please do not use

1.5
Details
This is my second time and last using proflower. Last year on Valentines Day the flowers didnt arrive on the 14th. This year they never showed up at all. 1 hour to get a hold of customer service Im glad I have a understanding wife This place is a scam
View full review
1 comment
Chuck W
#1825783

Same BS, company sucks. Won't ever use them again and will flood social media about their pathetic practices.

ID
#1793307 Review #1793307 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Scammers
Loss
$105
Preferred solution
Full refund

ProFlowers - Don't use deliver late at night

1.0
Details
flowers still not here its after 6:30 pm had dinner scheduled for tonight but have to cancel because if flowers left outside they will freeze this is not the first time i have had problems with pro flowers they don't deliver as promised on there web site use 1-800-flowers instead
View full review
ID
#1793245 Review #1793245 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Poor service stilll waiting for product several hours late
Loss
$75
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - Don’t order

1.0
Details
I ordered flowers for my wife and they just showed up and the card had some one elses message and the flowers were not what I ordered and are dead. My name is Luigi not bill and I ordered 2 dozen long stem roses. With a ruby red vase. The vase that was sent was clear.
View full review
ID
#1793237 Review #1793237 is a subjective opinion of poster.
Product
Proflowers Bouquet
Cons
  • Did not deliver as promised
  • Complete wrong order and card
Preferred solution
Let the company propose a solution

ProFlowers - Haven't receive my order

Havent receive it on time or got it
View full review
ID
#1793078 Review #1793078 is a subjective opinion of poster.
Service
Proflowers Delivery Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - NO DO NOT ORDER FROM THEM

1.0
Details
Ordered same day delivery only to be told 6 hours later after payment had already been taken that the item could not be delivered as it was not available. I've sent numerous emails for a refund and spent hours on hold with so resolution. WORST COMPANY EVER.
View full review
ID
#1793042 Review #1793042 is a subjective opinion of poster.
Service
Proflowers Same Day Delivery Service
Pros
  • Dissapointed
  • Absolutely disgusted
Cons
  • Entire experience with this company
Preferred solution
Full refund
Tags
  • online floral delivery

ProFlowers - Don't use they will never arrive.

1.0
Details
I have used them twice. Both times the flowers never arrived. Customer service sucks. They just don't care. They blame it on UPS. Every time I called customer service I got the run around. It been said they outsource to a foreign country for service completely agree. Hard to understand and communicate.
View full review
ID
#1791986 Review #1791986 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Preferred solution
Full refund