I ordered the Christmas Tree Lights Roses Arrangement..Arrived as buds and
85% of them did'nt open..I was so embarrassed as this was a Christmas Gift to my Sister..their solution was a 10% off discount coupon on my next purchase..are they kidding me? a whopping 10% off of a $50.00 arrangement?
Needless to say, with customer service like this..there won't be another purchase..I responded to their CEO's survey..guess he doesn't care either. I guess Proflowers doesn't need repeat customers..Oh the power of word of mouth advertising..can make you or break you.
Product or Service Mentioned: Proflowers Arrangement.