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Contact ProFlowers Customer Service

How to Reach a Person at ProFlowers

Verified Contact Information

Toll-Free Number:

  • 1-800-580-2913
Call Now
wecare@customercare.proflowers.com
socialcs@sm.proflowers.com

ProFlowers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ProFlowers Phone Number
1 (800) 580-2913
Average Hold Time
00:02:37
Average Calls duration
5 minutes
Most Popular ProFlowers Email Address
wecare@customercare.ProFlowers.com
ProFlowers Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
View full overview

How to Contact ProFlowers?

Most Popular Number:

(800) 580-2913
Total calls: 295 Issues resolved: 16 Last call: Jun 2, 2026

ProFlowers customer service phone number is (800) 580-2913. Contact the support team by phone to learn more about payment options and fees, address issues with your order or make a new one, resolve delivery issues, get assistance with your order management, and address other consumer inquiries. The busiest day to contact the company by phone is Monday while Saturdays have the shortest wait times.

ProFlowers email is wecare@customercare.proflowers.com. As an alternative, you can connect with a support representative via the ProFlowers live chat.
Are you a member of the media? Would you like to get in touch with the corporate PR department? Drop a line at socialcs@sm.proflowers.com to get assistance.

The corporate headquarters is based in San Diego. ProFlowers headquarters address is 4840 Eastgate Mall, San Diego, California 92121, United States. Customers who need to contact the company offline can send their correspondence directly to the main office. For faster assistance, consider contacting ProFlowers by phone.

ProFlowers support agents are available 24/7. Please keep in mind that during the holiday season, the response times may be longer due to the high contact volume. Customers can contact the ProFlowers customer care department via phone, email, or live chat depending on the urgency of the issue.

To contact the support team via ProFlowers live chat, please go to the company’s website and see the “Contact Us” page. After that, press the “Chat” icon in the lower right corner of the screen. The support representatives are available 24/7, so you can address an inquiry at any time.

PissedConsumer Club

Contact Information

ProFlowers Website:

ProFlowers Help Center:

Corporate Office Address:

ProFlowers
4840 Eastgate Mall
San Diego, California 92121
United States

Summary of ProFlowers Customer Service Calls

295 TOTAL
CALLS
04:34 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ProFlowers?

Shipping and Delivery Question:

  • “Time of delivery”
  • “Missing order”
  • “Delivery issue”

Request for Information Question:

  • “Customer representative”
  • “Want help with the the tulips my son sent me for morhers day”
  • “Speak to person”

Product/ Service Question:

  • “Problem with an order”
  • “Mothers day gifts came in horrible shape.so disappointed!!”
  • “Problem with flowers delivered for Christina Gorham g o r h a m I need replacement”

Return/ Replace Question:

  • “Change recipients name”
  • “Need to correct order address”
  • “Change address”

Payments and Charges Question:

  • “To see if you accept check payments”
  • “Recent online order overcharged”
  • “Charge on my card”

Refund Question:

  • “Refund of non delivered flowers”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancel & Refund”
  • “Canceling 1/2 of an order”
  • “Cancelling my order”

Cards Question:

  • “Wrong credit card”
  • “My card charged for something i didnt order”

Staff Question:

  • “The call was not helpful, they are so rude and very disrespectful it's was a mistake ordering from them. Worst customer representative I have experience in my life.”

Website/ Application Question:

  • “I just made an order online that I want to cancel”

Other Question:

  • “Order Mother’s Day flowers for my daughter”
  • “Cannot order on line”
  • “Advertisement clarification”

Compare ProFlowers Customer Service To

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