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Summary of ProFlowers Customer Service Calls

69 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
04:27 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact ProFlowers to Ask about:

Shipping and Delivery:

  • “Deliver”
  • “Delivery guy just left my moms gift at door not informing her it was there which cause her candy to melt”
  • “Ck.on. delivery”

Request for Information:

  • “Question about my flowers”
  • “I have a question about pricing”
  • “Question/ concerns”

Payments and Charges:

  • “Discount codes don't work”
  • “Need to talk about payment”

Cards:

  • “My card charged for something i didnt order”

Refund:

  • “Flowers arrived on Mother’s Day from my son & are a total disappointment! He deserves a total refund!”

Activation/ Cancellation:

  • “Cancelling my order”

Return/ Replace:

  • “To change an order”

Other:

  • “Roses not fresh”
  • “Unsatisfied”
  • “Damaged product”

About ProFlowers

Top 5 ProFlowers Products

Flowers, Arrangement, Bouquet, Plant, Coupon

Top 5 Likes about ProFlowers

Selection, Website, Initial prices, Dissapointed, Unacceptable

Top 5 Dislikes about ProFlowers

Customer service, Hidden costs, Fraudulant representation, Price, Poor quality of flowers

Summary

ProFlowers is an American company. ProFlowers provides a huge selection of exclusive garden plants such as Butterfly Flower Garden, Super steak tomatoes, Giant Walla Walla Mammoth onions, potatoes, Big Bertha Berlin peppers, Hanging strawberry, a vast range of flowers: Marigolds, Larkspur, Cornflowers, Zinnias, Cosmos, Sunflowers, Poppies, and so much more. ProFlowers offers a complete line of grass seeds, trees, shrubs, yard plants, and so on. ProFlowers is one of the most popular companies with people who are fond of gardening. Besides, ProFlowers is one of the fastest growing companies that specialize in yard plants and a vast range of other plants.

ProFlowers reviews and complaints

ProFlowers is ranked 19 out of 220 in Flowers / Florist category

Payment Methods

VISAPayPal

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ProFlowers Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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