Contact Information

ProFlowers Phone Numbers

  • (800) 580-2913
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Headquarters Address:

ProFlowers
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States

Other Info:

socialcs@sm.proflowers.com

Help in Social Networks:

Summary of ProFlowers Customer Service Calls

90 TOTAL
CALLS
82% SUCCESSFUL
CONNECTIONS
04:23 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact ProFlowers to Ask about:

Shipping and Delivery Question:

  • “Delivery”
  • “No delivery”
  • “Deliver”

Request for Information Question:

  • “Check my order”
  • “Question about my flowers”
  • “I have a question about pricing”

Cards Question:

  • “Wrong credit card”
  • “My card charged for something i didnt order”

Payments and Charges Question:

  • “Discount codes don't work”
  • “Need to talk about payment”

Website/ Application Question:

  • “I just made an order online that I want to cancel”

Refund Question:

  • “Flowers arrived on Mother’s Day from my son & are a total disappointment! He deserves a total refund!”

Activation/ Cancellation Question:

  • “Cancelling my order”

Return/ Replace Question:

  • “To change an order”

Other Question:

  • “I paid extra for my flower order to be delieved yesterday and they were not delieved until today.”
  • “Did not arrive”
  • “Wrong color roses roses all open”

ProFlowers Rating Stats

1.6 out of 5 stars
based on 325 reviews
See all 1323 reviews

Rating trend

About

Top ProFlowers Services

Delivery Service, Customer Care, Shipping Service

Top ProFlowers Products

Flowers, Arrangement, Bouquet

ProFlowers Pros and Cons

Pros: Selection, Website, Initial prices, Dissapointed, Prices

Cons: Customer service, Hidden costs, Fraudulant representation, Price, False advertising

Summary

ProFlowers is an American company. ProFlowers provides a huge selection of exclusive garden plants such as Butterfly Flower Garden, Super steak tomatoes, Giant Walla Walla Mammoth onions, potatoes, Big Bertha Berlin peppers, Hanging strawberry, a vast range of flowers: Marigolds, Larkspur, Cornflowers, Zinnias, Cosmos, Sunflowers, Poppies, and so much more. ProFlowers offers a complete line of grass seeds, trees, shrubs, yard plants, and so on. ProFlowers is one of the most popular companies with people who are fond of gardening. Besides, ProFlowers is one of the fastest growing companies that specialize in yard plants and a vast range of other plants.

ProFlowers reviews and complaints

ProFlowers is ranked 27 out of 340 in Flowers / Florist category

Area Served

USA

Payment Methods

VISAPayPal

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ProFlowers Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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