Contact ProFlowers Customer Service
ProFlowers Phone Numbers and Emails
Toll-Free Number:
-
(800) 580-2913
ProFlowers Emails:
ProFlowers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ProFlowers Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ProFlowers is 8005802913.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.
Be prepared for the call as ProFlowers may ask you for the following information to identify you as a customer: email, order id or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ProFlowers Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ProFlowers is 8005802913.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.
Be prepared for the call as ProFlowers may ask you for the following information to identify you as a customer: email, order id or first and last name.
People call ProFlowers mainly because of request for information, payments and charges.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact ProFlowers is wecare@customercare.ProFlowers.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ProFlowers Website:
ProFlowers Help Center:
Corporate Office Address:
How Good is ProFlowers's Customer Service?
Summary of ProFlowers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ProFlowers?
Shipping and Delivery Question:
- “Delivery”
- “Has my order been delivered?”
- “Flower delivery that was promised this past Friday”
Request for Information Question:
- “Question about using s gift certificate from gropoun”
- “Status Update”
- “Help with ordering”
Return/ Replace Question:
- “Waiting for replacement order to be delivered”
- “Replacement flowers”
- “To change an order”
Payments and Charges Question:
- “To see if you accept check payments”
- “Recent online order overcharged”
- “Charge on my card”
Product/ Service Question:
- Ordering flowers but internet not working
- “Damaged product”
Activation/ Cancellation Question:
- “Cancel & Refund”
- “Canceling 1/2 of an order”
- “Cancelling my order”
Refund Question:
- “Refund”
Cards Question:
- “Wrong credit card”
- “My card charged for something i didnt order”
Staff Question:
- “The call was not helpful, they are so rude and very disrespectful it's was a mistake ordering from them. Worst customer representative I have experience in my life.”
Website/ Application Question:
- “I just made an order online that I want to cancel”
Other Question:
- “Received flowers from unknown sender”
- “Never got flowers”
- “Problem with order”
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