ProFlowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 580-2913
Send Message

ProFlowers Emails:

Customer Service
Media
Is this your business?
PissedConsumer Club

Contact Information

ProFlowers Website:

ProFlowers Help Center:

Corporate Office Address:

ProFlowers
4840 Eastgate Mall
San Diego, California 92121
United States

ProFlowers Rating Based on 401 Reviews

Rating details

1.6
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Rating stats

Rating trend

How Good is ProFlowers's Customer Service?

Ainsley Nny
Ainsley Nny
Feels Disappointed | Feb 16, 2024

I didn't get my order they never delivered it who signed for the package the camera showed that it was not delivered nothing was dropped for me and my boyfriend was still charged again after calling them for a refund

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Hiroki Dah
Hiroki Dah
Feels Neutral | Jan 28, 2024

I had to insist on same day delivery but the service rep responded quickly and appropriately. The delivery did happen that same day but about 3 hours later than I requested.

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Summary of ProFlowers Customer Service Calls

229 TOTAL
CALLS
04:20 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ProFlowers?

Shipping and Delivery Question:

  • “Order not delivered”
  • “To have flowers delivered after missing yesterday’s delivery date.”
  • “Recent delivery”

Request for Information Question:

  • “Question about using s gift certificate from gropoun”
  • “Status Update”
  • “Help with ordering”

Payments and Charges Question:

  • “To see if you accept check payments”
  • “Recent online order overcharged”
  • “Charge on my card”

Return/ Replace Question:

  • “Replacement flowers”
  • “To change an order”

Activation/ Cancellation Question:

  • “Canceling 1/2 of an order”
  • “Cancelling my order”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Ordering flowers but internet not working”
  • “Damaged product”

Cards Question:

  • “Wrong credit card”
  • “My card charged for something i didnt order”

Staff Question:

  • “The call was not helpful, they are so rude and very disrespectful it's was a mistake ordering from them. Worst customer representative I have experience in my life.”

Website/ Application Question:

  • “I just made an order online that I want to cancel”

Other Question:

  • “Missing flowers”
  • “Order not present”
  • “Problem with order”

About

Related Companies

FTD Companies, Sharis Berries, FTD, Personal Creations, ProPlants

Summary

ProFlowers is an American company. ProFlowers provides a huge selection of exclusive garden plants such as Butterfly Flower Garden, Super steak tomatoes, Giant Walla Walla Mammoth onions, potatoes, Big Bertha Berlin peppers, Hanging strawberry, a vast range of flowers: Marigolds, Larkspur, Cornflowers, Zinnias, Cosmos, Sunflowers, Poppies, and so much more. ProFlowers offers a complete line of grass seeds, trees, shrubs, yard plants, and so on. ProFlowers is one of the most popular companies with people who are fond of gardening. Besides, ProFlowers is one of the fastest growing companies that specialize in yard plants and a vast range of other plants.

ProFlowers reviews and complaints

ProFlowers is ranked 36 out of 236 in Flowers / Florist category

Area Served

USA

Payment Methods

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