Not resolved

The bill total provided by the representative provided was different than what appears on my credit card statement. When I asked to cancel she promised a 15% discount with free shipping which was not on the order confirmation sent in the email after the call.

I called back to cancel and they told me there was nothing they could do, even though I had just placed my order. Asked to speak to a supervisor and was told they weren't available. Very bad business, i will NEVER order from them again.

This charge will definitely be disputed with my bank. The customer service has been by far the worst Ive ever experienced.

Review about: Proflowers Customer Care.

Reason of review: Pricing issue.

Monetary Loss: $74.

Preferred solution: Full refund.

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