The bill total provided by the representative provided was different than what appears on my credit card statement. When I asked to cancel she promised a 15% discount with free shipping which was not on the order confirmation sent in the email after the call.
I called back to cancel and they told me there was nothing they could do, even though I had just placed my order. Asked to speak to a supervisor and was told they weren't available. Very bad business, i will NEVER order from them again.
This charge will definitely be disputed with my bank. The customer service has been by far the worst Ive ever experienced.
Product or Service Mentioned: Proflowers Customer Care.
Reason of review: Pricing issue.
Monetary Loss: $74.
Preferred solution: Full refund.