The bill total provided by the representative provided was different than what appears on my credit card statement. When I asked to cancel she promised a 15% discount with free shipping which was not on the order confirmation sent in the email after the call.
I called back to cancel and they told me there was nothing they could do, even though I had just placed my order. Asked to speak to a supervisor and was told they weren't available. Very bad business, i will NEVER order from them again.
This charge will definitely be disputed with my bank. The customer service has been by far the worst Ive ever experienced.
Review about: Proflowers Customer Care.
Reason of review: Pricing issue.
Monetary Loss: $74.
Preferred solution: Full refund.