1 comment

I ordered a lush looking mum in a ceramic turkey for my Mother-in-law for Thanksgiving to use as a center piece for our family gathering.Luckily I was there to see it the day after it was received.

I was SHOCKED!! And embarrassed at the pitiful little mum that was delivered. She lives out of state and I never would have known. THEN....I contacted them and they offered to send replacement flowers of my choice so I had them sent to me.

I picked the date, filled out their form and waited. No flowers. Two days later I received an email saying my flowers had been delivered that day (2 days late) but they had not!! Still no flowers.

I called the company and they wanted to give me a credit for more flowers. HAHAHA!!

I did get my money back and everyone I dealt with there was very nice and apologetic, but I will not ever order from them again.I am spreading the word!!

Review about: Proflowers Giving Thanks Turkey Mum.

I liked: Nice staff, Money returned.

I didn't like: Poor quality of flowers, False advertising, Delivery.

Review #782176 is a subjective opinion of a user.

3.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Proflowers Flowers
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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Anonymous
#1111492
I was not happy with flowers that had broken paddles and brown tips, your company made me embarrassed, in the eyes of my wife of 35yrs.lwill be notifying my America. Express and object to your charges.

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