Schenectady, New York

Ordered flowers for Sunday delivery, wasn't delivered, called Monday, and was advised will definitely deliver Monday by 1 pm the latest, Flowers NOT DELIVERED at 1 pm, called back at 5:15 pm, was advised will definitely deliver by 8 pm Monday night, .. FLOWERS NOT DELIVERED!!

called at 8:30 pm and spoke with "MARY" and was told NO REFUND would be given!! Asked for supervisor, and she LIED and SAID, No supervisors on duty, really !!! Had to argue for 30 minutes to GET A SUPERVISOR, finally finds one, who issues REFUND but FLOWERS still NOT DELIVERED !!! Told, supervisor Adam, Mary should be FIRED !

Lousy Customer Service, Lousy LOCAL Delivery people!!!

STICK WITH 1-800 FLOWERS because Proflowers are TERRIBLE! and a waste of TIME AND MONEY !!!

Product or Service Mentioned: Proflowers Delivery Service.

Monetary Loss: $58.

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