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I just ordered flowers yesterday and I wondered why the never said exactly what the shipping order including total price would be along with the $19.99 flowers i purchased. Come to find out, my nightmare was exactly what i thought it would be.

My order came to nearly $65 dollars which is thirty more dollars than what I expected and when I called customer service the next day (today-May 7) I was told I couldn't speak to a supervisor, I couldn't get a refund, and that the total price was posted near the credit card "box."

They said they would reduce the charge by $25 dollars and the flowers would still be delivered because there was "nothing wrong with them." Be very careful and make sure you pay attention before actually confirming the order. They will get you!

Product or Service Mentioned: Proflowers Shipping Service.

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jhernandez
Westleigh, New South Wales, Australia #300299

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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