I ordered flowers for my mother-in-law for Mother's Day. They arrived on time but my m-i-l explained to me that they arrived in a box that was filled with foul-smelling fishy flower water and the flowers were smashed.
She said she'd never smelled anything so terrible. They claim they were shipped fresh the day before but they were obviously at least a week old. They replaced them and sent them in a cheaper vase and the photo my m-i-l sent is pretty disappointing.
Will never use this company again. At least the customer service rep refunded my order in full.
Product or Service Mentioned: Proflowers Flowers.
Reason of review: Damaged or defective.