State: Georgia Product: Proflowers Delivery Service Clear all filters (7 of 209 reviews match)
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ProFlowers in Atlanta, Georgia - Do Not Trust Their Cunsumer REPS.

At Christmas I wanted to send flowers to my daughter in Boston. I cl clicked on a Pro Flowers web site offering a 30% discount. I entered my email address & was informed that I qualified & that the discount would be applied at check out. The cost of the flowers was about $50 but by the time I reached checkout this had become $76.27. They threw in two delivery charges amounting to about $20 plus a 12% sales tax. So before I clicked the laast step, I called customer service on their toll free number. I told the agent, who said her name was Sabrina, my story and said there was no way I was going to pay that much. She said not to worry & made a big deal of getting out her calculator. She then said go ahead & click on the final step & I will adjust the cost so it will be $55.99. I said I could live with that. She advised me that it would take a few days to adjust the amount. This occured on DEC 20th & the charge shows as $76.27. Pro flowers sent me an email for me to review ther performance & I told them essentially what I'm saying here plus the fact that I would never use them again. Obviously they do not read reviews and even though & advised them never to send me another email, I get an email almost every day. Wish I had visited this site before I used them.
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1 comment
jhernandez
#600356

We apologize that the order was not billed correctly, please email us at cssocial@providecommerce.com so we can research this order and ensure a proper resolution. We can also assist with unsubscribing you to our emails if you are still receiving them.

Thank you,

Amy

Review
#375598 Review #375598 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Tags
  • toll free number

ProFlowers Suck

This is not the case and you turn out looking like the cheapest guy around. Pay the extra few bucks and order from a local florist. HUGE, HUGE, HUGE, disappointment. After all, part of the excitement of receiving a flower boquet is seeing a delivery person walk through the office and everyone seeing you are so special you received flowers from your loved one. Instead, you receive a box, have to unpack the flowers, unpack the vase, put the water in the vase, and arrange them yourself. *** you might as well cut them from the field while your at it.
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Review
#297205 Review #297205 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$75

ProFlowers in Atlanta, Georgia - Pro Flowers-DO NOT ORDER FROM THEM

Pro Flowers is HORRIBLE! DO NOT USE THEM! First of all, they employ false advertising. When they do the add-ons at the end of the order, it ends up to be MUCH more than the order amount. AND, I spent an enormous amount of time attempting to correct the street number, when finally they said it was then a new order and could not be delivered until the next day...I couldn't CANCEL either. I ordered them on Friday, Monday was her birthday and she won't get them until Wednesday. Do yourself a favor and CALL a florist near your delivery location.
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1 comment
jaynee h
#383935

I apologize for the frustration with our website. Please contact me at 888-855-3486 for further assistance. I look forward to hearing from you.

Review
#276564 Review #276564 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Proflowers did not delivery funeral basket

This company failed to deliver a funeral basket and did not let me know so I could call someone else. I found out at the funeral home and had to email them myself to find out they could not get it done. I also had to ask to have my money refunded. They probably would not have even contacted me and just kept my money. Then they offered to send flowers to the home and a $20.00 coupon for a future arrangement. NO THANKS!!! I will never use Proflowers again. They have lousy customer service and didn't seem to really care about what happened.
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Review
#264466 Review #264466 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$95

ProFlowers in Atlanta, Georgia - Pro Flowers never delivered

I ordered flowers from Pro Flowers online to be sent to my mother-in-law in another state. I chose Pro Flowers because the price seemed very good and they guaranteed delivery the next day (which was her birthday). The flowers never arrived AT ALL, yet my Paypal account was billed. When I called Pro Flowers, the customer service person was very polite and said she would issue a full refund, but that doesn't solve the problem. If we hadn't asked my mother-in-law if she received the flowers (which was awkward) we would never have known that they didn't arrive. I am very disappointed with this company. Please call an actual florist when you are sending flowers instead of trusting this company.
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1 comment
Anonymous
#352217

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#264259 Review #264259 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers in Young Harris, Georgia - Pro Flowers

Will never use an online company again to order flowers! What a nightmare. Supposed to be delivered Saturday before Mother's day or on Mother's day and it's now Monday afternoon and they have still not been delivered! How embarressing to our mother that she received NOTHING. I have now called 4 times and still have not gotten this nightmare resolved! DO NOT ORDER FROM PROFLOWERS. I am on the phone now trying to get a refund and they have to wait hear from the "florist" that never delivered the order! I will not give up in getting my refund.
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2 comments
jaynee h
#300272

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#285622

My sons ordered flowers for me for Mother's Day. They arrived on Monday the day after Mother's Day as ordered.

My complaint is that they were already dry and had brown spots on some of them. Today is Friday and they are dryed out and wilted looking.

What a disappointment! I feel that they wasted their money!!!!

:cry

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Review
#236653 Review #236653 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$76

ProFlowers in Stone Mountain, Georgia - Pro Flowers Gimmicks

I ordered flowers for Mother's Day and ever since, my credit card is being billed for all kind of programs that I did not sign up for. ProFlowers needs to be reported to the Better Business Bureau which I plan to do. Delivery for Mother's Day was $14.95 then they added the standard delivery $9.99 charges. There was nothing on the page that explained that. That's $25 for a $29 vase of flowers. The page has a shipping rebate. However when you complete the form, you do not get a rebate, you are just starting a whole bunch of charges on your credit card that you did not order.
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Review
#185313 Review #185313 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Contact ProFlowers Customer Service

Website:
www.proflowers.com
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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