Livonia, Michigan
Not resolved
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Turnaround Time
Website
0 comments

Ordered dozen roses plus chocolates for mom for $19.99. Sounds good right?

Then, after you submit your credit card information, and send the payment, up comes your total for shipping, special handling, tax, and special shipping costs. All of this added up to MORE THAN THE FLOWERS cost!!! Outrageous! I will never buy from this rip off outfit again.

Once burned...

I think this company should put the total costs UP FRONT so that people can decide if they want to pay $42.00 for a $20 bouquet of flowers. Some of us are on limited income, and getting that final surprise is just TOO MUCH!

Product or Service Mentioned: Proflowers Bouquet.

Reason of review: Pricing issue.

Monetary Loss: $22.

Preferred solution: Let the company propose a solution.

I liked: Initial prices, Selection.

I didn't like: Hidden costs, Fraudulant representation, Price.

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