Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Ordered flowers with guarantee delivery on valentines day for a friend who lost her husband. The website has false information and advertisement.

They take all my information including phone number. Not one call to say they couldn't deliver. When I called they said they have to change the flowers and couldn't deliver for another 2 days. WTF.

I would've used another company. I had to work late but got my own flowers and delivered them personally. Now I have to wait 5-7 buisness days for the money back. Also, kept me on hold 35minutes for a "supervisor " they said they would send free flowers to her only to wait 18 minutes on hold to be told they couldn't actually send them.

I think they hoped I would just hang up.

Never again. Should've read the reviews before I ordered.

Product or Service Mentioned: Proflowers Delivery Service.

Reason of review: Problem with delivery.

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