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Update by user May 10, 2013

*deceptive

Original review posted by user May 10, 2013

What started out to be a 19.99 "special" for Mothers Day, turned into a 68.00 Charge on my Credit Card. When I called to cancel the order-(about half hour after the transaction), Felecia at ProFlowers stated that she could not cancel order.

I stated that I was "double" charged for shipping, she stated 'yes' we charge standard shipping 14.99 and also since it's Mothers Day we charge 14.99 for Sunday delivery. When I stated I just don't want them, she said hold on, then came back to phone and said I'ts "Peak Season", we cannot cancel your order / nor refund your money.

Yes, I'm Pissed.

I REALLY HATE DISEPTIVE TACTICS. WILL TELL EVERYONE I KNOW NOT TO ORDER FROM ONLINE PROFLOWERS.

Product or Service Mentioned: Proflowers Flowers.

Monetary Loss: $60.

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proredpc
#651959

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

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