You have lost a good customer. I used your service 12 times in 2011.
I put up with late deliveries and poor quality. Now you bow to pressure from the left. Let the left buy your ***. I live in an area where my flowers are not delivered until late in the day and sometimes the carrier just leaves them on the porch.
When my girl friend got wilted flowers (3 times) I had to go through the trouble of getting a replacement.
I am through with you, I am going back to my local florist. I will never use Proflowers again