Pro Flowers (or whichever name they're operating under) has missed a promised delivery date for two straight days, despite the fact that I paid for same day shipping.
I've tried contacting customer service five times over the last two days, and was informed each of the following: the flowers will be there by 6pm, the flowers will be there by 7pm, the flowers are out on the truck, the flowers will be there in 15 minutes and various other lies. I waited on hold for a supervisor for 35 minutes the first time and I am currently on hold and have been for 50 minutes.
Pro Flowers (or whatever they're call call themselves today) is essentially a scam. Legally they're allowed to operate, but they're a scam. They take orders for deliveries, put a huge mark up on the product, miss promised dates, have a horrible product - you can honestly get the same quality from the grocery store for an eighth of the price - once they've removed the money from your bank, they refuse to provide any credible update on your purchase, and do not allow you to speak to a supervisor.
This company should be closed down. This company is essentially a scam. Please do not waste your time and money.
Product or Service Mentioned: Proflowers Flowers.
Reason of review: Problem with delivery.
Monetary Loss: $50.
Preferred solution: Full refund.