I ordered flowers for my mom for mother's day and during my order chose the flexible delivery option for delivery on either May 10th or 11th. When my order was finalized, after I entered my credit card, the bill included a $4.99 delivery charge, for delivery on May 11th!
I did not choose that. When I called customer services, they refuse to do anything about it and had the audacity to say that it was who "I" was the one who made the mistake.
What kind of customer service is that?! Will NEVER, EVER order from them again!
Product or Service Mentioned: Proflowers Delivery Service.
Monetary Loss: $74.