Not resolved

I ordered my daughter flowers for her birthday/Valentines a couple years ago and they were not at all like the picture.They looked like they were on their last leg.

They offered me a 20% discount on my next purchase. Well, there was no way to use that discount by ordering online but I I thought I would give them another try. BIG mistake! Again, I ordered for my daughters birthday/Valentines.

Not only was I embarrassed when she sent me the photo but so was she with her coworkers. The roses had specks on them which appeared to be a disease along with looking wilted. Never again! I called the company and could barely understand the guy and he listened to my complaint said I would have to call back they were having trouble.

He gives me another # and I call and you have to leave a voice mail. They have never responded to my call or issue. I spent almost $50.

for awful looking flowers.Never again!

I liked: Unacceptable.

Review #1013896 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Turnaround Time
Delivery Service
Customer service
Price Affordability
Style and Design
Value for money
Advertised vs Delivered
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality
Not specified
Reason of Review / Monetary Loss Bad quality / $46
Preferred solution Full refund

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