1 comment
Not resolved

Update by user Mar 28

They never returned my call and never issued a credit.

Original review posted by user Feb 26

I ordered my daughter flowers for her birthday/Valentines a couple years ago and they were not at all like the picture.They looked like they were on their last leg.

They offered me a 20% discount on my next purchase. Well, there was no way to use that discount by ordering online but I I thought I would give them another try. BIG mistake! Again, I ordered for my daughters birthday/Valentines.

Not only was I embarrassed when she sent me the photo but so was she with her coworkers. The roses had specks on them which appeared to be a disease along with looking wilted. Never again! I called the company and could barely understand the guy and he listened to my complaint said I would have to call back they were having trouble.

He gives me another # and I call and you have to leave a voice mail. They have never responded to my call or issue. I spent almost $50.

for awful looking flowers.Never again!

I liked: Unacceptable.

Review #1013896 is a subjective opinion of a user.

1.9
Exchange, Refund and Cancellation Policy
Staff
Value for money
Discounts and Special Offers
Website
Style and Design
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Customer service
Delivery Service
Product or Service Quality
Turnaround Time
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $46
Preferred solution Full refund

Had an Experience with Proflowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Sandy
San Diego, California, United States #1308513

We're so sorry that happened.This certainly doesn't meet our standards.

We will make it up to you. Please email your order information to our Resolution Team at: socialcs@sm.proflowers.com and they will get back to you with a resolution.

Thank you.–Sandy

You May Also Like

Proflowers doesn't deliver what's on website Proflowers "Order a full container of a flowering plant for someone's birthday and the person gets less than half of what you saw on their website and makes it look like..." Read more Proflowers - Horrible Flower Arrangement nothing like ordered. Proflowers "I ordered this for my 92 yr old mother for Christmas. It was delivered in the morning on 12/24/16. Later that evening, I received a lengthy email from ProFlowers explaining..." Read more Proflowers - Pathetic sympathy basket Proflowers "Ordered a sympathy basket for my daughters fiance and family. We are in Maryland, they are in California. My daughter happened to be on facetime with him when the basket..." Read more Proflowers Delicate Moms Delight Arrangement Review from Fayetteville, Georgia Proflowers "I ordered flowers for my aunt for Mother's day. They kept in contact with me about my order which made me more confident in their company. Although, that changed once..." Read more Threads King - THESE BASTARDS CLAIM A 100% SATISFACTION GUARANTEE...BULL. Threads King "This company is THE WORST....run, don't walk from their website. I ordered a bra, they sent me a size A; I'm a D. It took an EXTREMELY LONG time- about..." Read more CriCut - Design Space Doesn't Work! CriCut "I feel like I have wasted my money on this machine, I have only had it a month and I can barely get through a project even a small one..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Gallagher Bassett - Absolute disgrace Gallagher Bassett "It has been a complete total circus! I was paid pittance to what I'm owed. Took 4 years to get anything. Total ignorance and runaround. As far as I'm concerned..." Read more