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My husband sent me flowers for valentines Day. Totally disappointed in the quality of the flowers and they look nothing like the picture on their site. He could have done better getting flowers from the local grocery store and not even come near to spending the $100...
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proredpc
proredpc

If you have not already receieved a resolution on your order please send me your order details at cssocial@proflowers.com. I will make sure you are taken care of for your orde...

Ordered flowers for my wife on Valentines day. Flowers looked beautiful on line.They were delivered in a box and looked nothing like they did on their website. When the box was opened 90% of the flowers were unopened and the rest were wilted. My wife sent me a picture...
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proredpc
proredpc

If you have not already receieved a resolution on your order please send me your order details at cssocial@proflowers.com. I will make sure you are taken care of for your orde...

Anonymous
Upset Wife

This sounds exactly like my day yesterday. My husband ordered the same flowers for me yesterday from this company! I was so embarrassed to receive them. Mine too were unopene...

#384274
Ordered flowers for Sunday delivery, wasn't delivered, called Monday, and was advised will definitely deliver Monday by 1 pm the latest, Flowers NOT DELIVERED at 1 pm, called back at 5:15 pm, was advised will definitely deliver by 8 pm Monday night, .. FLOWERS NOT...
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#366387

It should be called "No Flowers," not ProFlowers

On November 15 I ordered a potted orchid to be delivered to my mother in Scottsdale, AZ, for her birthday on November 23rd. ProFlowers guaranteed delivery for that day. The plant never arrived, and it was only after I scrutinized the tracking that I discovered they weren't going to be delivered until four days AFTER the promised delivery date. When I went online to complain, they offered to refund the "care and handling" and shipping charge. No explanation of what happened, no offer to expedite a new shipment. Ruined my gift to my mom, who is 87 this year. Never again.
#362316
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Scheduled a delivery on Friday, September 7th for Sunday, September 9th - son getting married and wanted to send he and fiance a surprise before the wedding!! ProFlowers called 3PM Sunday to tell me that they could not find 2 of the flowers shown for the bouquet I...
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proredpc
proredpc

We apologize that our florist dropped the ball. We work really hard to ensure that all of our deliveries are made as they were ordered. If in this case, we let you down, we\...

#344510
FWIW this company messed up on both orders I placed through them. First, they billed for add-ons that were not delivered. Second, they neglected to include a card. In their defense, they refunded the amount of the first order. Today, they only offered to resend the...
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milkman48halfpints
milkman48halfpints

:) . O.K., they made good on my order. They went overboard trying to give me 20% off to try them again.

Anonymous
Problem Remediated

After calling ProFlowers special media team at 1-888-855-3486 and speaking with Amy, I was issued a full refund and am satisfied enough with the level of care that I will do b...

#338347
This is the second awful batch of flowers my Daughter recieved, these flowers I didn't have to pay for, because of the poor quality of my last order and I had a coupon! Once again these flowers came fully bloomed, when they are suppose to come in bud form to last...
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Anonymous
S Davis

I had the exact thing happen to me. The first bouquet wasn\'t what was pictured so they offered to send a second, saying that if there was a description then those specific f...

proredpc
proredpc

We\'re sorry if the flowers being sent to your daughter aren\'t arriving in good condition. If you give us a call, we\'ll make it right for you, and then we can investigate i...

Cambria Heights, New York
#323320

SCAM!! Order today and you will be ordering for ever. Made a legit order last year. This year another was placed without my approval. Contacts with the company have been allusive and vague. They stated that they will not respond the fraud victims or banks...Nice...
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proredpc
proredpc

We apologize for any difficulty you have had in this matter. ProFlowers understands that identity theft is a serious problem and a serious crime and will cooperate fully with...

Thos was a gift to my future mother in law on mothers day.First it was deliver to the wrong apt. On the wrong day Then my mother in law had search and ask around for her package thru the residential building and when she finally found it the vase was broken and the...
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proredpc
proredpc

Kcekovic, I sincerely apologize for your experience with us - for both quality and delivery. Please know, this is not typical of our service. Call me and I will help make t...

#318594

Proflowers SUCK! Horrible!

Once again I was delivered these disgusting horrible so called gift flowers in a box thrown at my door. Since they are a gift from my family I can't really say anything to spoil the thouht!. They are allways terrible, wilted, missing petals, small. embarrasing to even receive. Even the box is a complaint, it is hard to get into and then I have to dissmantel the whole thing and somehow fold it up to get into the garbage. Makes me want to just dump the whole thing in the garbage when they arrive. This time it was a horrible example of tulips, with tulip heads bowed down, small, missing petals, real pathetic flowers, since i can get absolutely gorgeous ones at the supermarket for $5.99. If you ever have the thought of sending these to someone. DONT! Every time i get them I am pissed off!
#317697
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