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Deceptive pricing with tons of unexplained add ons that do not show up on the purchase page, only on your paypal / cc statements. So a $50 order ended up an $80 order. Hidden additional fees included separate charges delivery, weekend delivery and next day delivery....
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1.0
I liked
  • Selection
  • Prices
  • Unacceptable
I didn't like
  • Absolutely disgusted
#896074

Short Review on July 19, 2016

A friend was in the hospital dying of cancer. I ordered flowers for Saturday delivery. Proflowers called me FOUR DAYS LATER, on the following Tuesday evening (today), to let me know there was a problem with my order and it had not yet been delivered. My friend has been DEAD FOR THREE DAYS! She died the day after the flowers should have been delivered! Shockingly terrible service. I am devastated.
#885353

Proflowers Moms Delight With Purple Vase And Chocolates Arrangement Review from New York, New York

Proflowers Moms Delight With Purple Vase And Chocolates Arrangement Review from New York, New York
Proflowers Moms Delight With Purple Vase And Chocolates Arrangement Review from New York, New York
I decied to buy flowers for mother day for my mom since I wasn't going to be around her, the fist picture is what I thought She was getting and the second picture is what She got!!! Plus the flowers aren't fresh And not just that, when you go to Check out they give you a price and after you pay a whole significant amount $$$$$ show up, this is a a joke, so disappointed never again will buy with them, I don't recommend it no one.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#844650

Proflowers Shower Of Flowers Arrangement Review from Brooklyn, New York

Proflowers Shower Of Flowers Arrangement Review from Brooklyn, New York
Proflowers Shower Of Flowers Arrangement Review from Brooklyn, New York
This is what my mother received for mother's day. I could have purchased that for$7 at Any NYC street corner. The showers of flowers I believed were $40 plus shipping and other fees. This is a scam that Proflowers has going on. Allegedly, they will be sending another arrangement just as the one pictured on their website (lets see about that
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
#844617
I ordered flowers 3 weeks before valentines day to be delivered to my girlfriends job to surprise her. On the website the flowers and things I picked out looked beautiful and the total cost was over $160. But I was willing to pay based on what I was seeing. On 3...
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1.9
#792799
I TRIED UNSUCESSFULLY TO ORDER FLOWERS FOR MY WIFE FOR VALENTINES DAY.I have used this site before with no problems,after three attempts and seeing the price jump by $30. i cancelled and tried again the next day,this time when i put in my address the message came up no...
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#783588
My husband ordered flowers for his daughter's birthday to be delivered on Saturday, December 26. Her birthday was December 27. They were not delivered, and when he called, they told him they would be delivered on Sunday, December 27. They were NOT. They then...
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#760349

Proflowers - Flowers Review from Staten Island, New York

I ordered flowers for a family members wake to be delivered at 4pm they were delivered at 10:22am, they some how disappeared.Proflowers did not follow my instructions I was embarrassed will never ever use this company again. Do not advise anyone else to. The funeral Director signed for them at 10:22am and told me for 106.00 that your telling me you paid for they weren't worth $25.00, I have used this company before for out of my state wakes I don't even know now if those arraignments even looked like the ones I ordered. I will never order or suggest this company to anyone ever again. I have never been so embarrassed as I was FRIDAY evening in front of our family searching for flowers during a time of grieving for a one night viewing. I HAVE READ OTHER COMPLAINTS AND ONLY ONE WAS RESOLVED OUT OF OVER 975 complaints..... NEVER AGAIN AND I WILL BE TAKUNG THIS FURTHER...
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#680530

I call florists direct now...ProFlowers has let me down too often.

I sent a bouquet to my daughter-in-law as a surprise, but I was the one surprised when I arrived at her house and found a very dinky bouquet instead of the one promised on the picture. ProFlowers , perhaps you need to find new florists or new pictures in order to be more honest. I have sent flowers through ProFlowers as Mother's Day gifts, Birthday gifts, Anniversary gifts, and just saying I love you gifts, but after seeing what they sent to my daughter-in-law, I won't use them any longer. Instead, I now look online for a florist near the homes of relatives and friends and ask what they can do for me at decent prices. It has been working out so much better.
#655972

Contact ProFlowers Customer Service

Mailing Address:
ProFlowers
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
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ProFlowers Products and Services Reviews

ProFlowers in Levittown, New York - Delivery Fees for Mothers Day

The advertisements I receive from this company are really deceptive. I love getting advertisements in my email saying that flowers are 20% off or whatever. They suck you in with the promise of low prices. Then when you are checking out on the website they tack on a standard delivery fee, care & handling and weekend standard delivery fees. I had to buy three of the same type of arrangement so you would think that @ 23.99 the total cost would be around 90. The delivery charges and tax were more then the flowers. The flowers cost me 71.97 and the rest cost me 72.54 for a grand total of 144.51. I'm not saying that something like a flower can be shipped well in advance. I'm just saying why can;t they put the standard delivery costs in the advertisement. If I was aware of the actual cost, disregarding tax, I would probably have picked flowers up at the grocery store. Why can't they include standard delivery in the quoted price and not when I've already made up my mind. Never ordering from this company ever, ever, ever again!!!
#632807