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Proflowers Flowers Review

Flowers were a gift to have arrived on Friday- Friday,no flowers arrived. Flowers were on UPS truck until they arrived frozen on Monday. Even unfrozen these were the cheapest smallest crummiest most pathetic flowers; they in no way resembled the website photo. Avoid this company they ship garbage flowers.
1.0
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#599326
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Proflowers Flowers Review

Husband sent me a dozen roses for Valentine's Day ( he didn't know any better). They looked nothing like the picture No greenery. No baby breath . He was very upset . two were dead the same day. He won't be using them again. Ever.
#595716
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Proflowers - Long Stem Roses Review from New York, New York

The price advertised was 39.99 for 12 long stem roses and a ruby red vase. When I submitted the order it came out to 76 dollars which I did not notice until after it was submitted. They charged 15 for standard delivery, 10 for Saturday delivery, and 5 for care and handling and then tax. When I received the roses none were bloomed and half of them had rotten spots all over them. This place is the worst will never use them again
1.5
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#595150
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ProFlowers in New York, New York - Took order they could not fulfill at promised time

Ordered flowers, saw a bunch of extra charges (s&h, standard shipping), decided to upgrade my purchase to next day delivery. Found out that instead of delivered, my flowers were sitting in a shipping warehouse in the middle of the country. After calling up customer service, they offered to refund shipping fees, and said there was an option to receive it early the next morning, but I would be charged an extra fee. (For flowers that originally cost $35 that were bumped to $75 with the itemized charges from ***) Cancelled my order and going elsewhere. PROTIP for pro flowers: Don't sell promises you can't keep, you've lost another customer.
1.7
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Advertised vs Delivered
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#594414
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ProFlowers in Bay Shore, New York - Good Deal, & its just a RIP OFF!! #FreeVaseNotSoFree

I ordered flowers for my mom for valentines day it was a sweetheart roses bouquet for 19.99 plus shipping it said with free chocolates and a free vase.When I placed the order it didn't show me all the charges. I recieved a detailed invoice via email it went from 19.99 to 49.98. They charged me 19.99 for the flowers, -9.99 for the "FREE" vase 12.99 for standard shipping, 9.99 for Saturday shipping and 2.99 for care and handling,plus tax. So my Saturday shipping fee covered the price of the vase that I actually paid for!! this web site is a joke very misleading wouldn't recommend to anyone!!!! I don't understand why I was charged twice for shipping Saturday or not .
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#592701
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Proflowers - Flowers Review from New York, New York
You people suck. Ordered 100 birthday blooms and from what I saw in the picture my Sis sent I'd bet there were a dozen wilted blooms out of that mess. Looked like they were pulled out of a Waste Management bin and shipped cross country on an atv. Never again and...
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ProFlowers
ProFlowers
ProFlowers Verified Representative

We want your recipient to experience the full bloom cycle of our flowers. Here’s a video that explains more about why we do this. Additionally I would like to be of service to...

3.2
#577840

They dont help Proflowers sucks

I order flowers for a funeral and want them delivered the day before just incase and you still cant get them there ontime. Then when I call in the day of the funeral you wont tell me the name of the florist then put me on hold for a supervisor for over 20min. There is no due overs with a funeral. Then you send me this email saying here's a refund? This company is no good. -----Original Message-----From: order-status To: nycp333 Sent: Sat, Nov 1, 2014 11:40 amSubject: Confirmation of Your Refund Thank you for contacting us. Your credit card has been refunded for order 441833232512 in the amount of $83.95. Please allow a maximum of 5-7 business days for your refund to fully process, depending on your financial institution. If there is anything else we can be of assistance with, we are available to you 24 hours a day, seven days a week and we look forward to serving you. Doug Chaplin Head of Customer Care 1-866-526-9426
2.8
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#553538
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On Feb. 5 I placed the order for delivery on Valentine's Day. Paid extra for delivery before noon. As of 2 p.m., they hadn't been delivered, and gf has now left for the day, so no flowers for her. My bad, I suppose, because I didn't check internet to discovery the ...
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Anonymous
madme

Same with me, I should have checked also, but doesn't help make a bad day better nor get our money back.

Anonymous
Proflowerdidntdeliver

:cry Same here. Poor Day!

#475636
I ordered a funeral arrangement from this sleazy outfit. $275 and they sent what should have been a cross but was missing a limb. The flowers were wilted and almost dead. I was embarrassed and shocked by the condition. Someone actually had the nerve to let it out the...
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Anonymous
Anonymous

Ok..if they messed up the first time why would you order from them again

#447679
Caveat Emptor:  Proflowers/Florist Express
I chose the "How Sweet It Is" bouquet to send to my mom for nearly $60. The same-day delivery service failed, and although they notified me, they didn't offer to refund the same-day service charge until I called them back and asked for it. They put me on hold for...
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