State: New York Product: Proflowers Bouquet Clear all filters (4 of 99 reviews match)
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ProFlowers in Bay Shore, New York - Good Deal, & its just a RIP OFF!! #FreeVaseNotSoFree

I ordered flowers for my mom for valentines day it was a sweetheart roses bouquet for 19.99 plus shipping it said with free chocolates and a free vase.When I placed the order it didn't show me all the charges. I recieved a detailed invoice via email it went from 19.99 to 49.98. They charged me 19.99 for the flowers, -9.99 for the "FREE" vase 12.99 for standard shipping, 9.99 for Saturday shipping and 2.99 for care and handling,plus tax. So my Saturday shipping fee covered the price of the vase that I actually paid for!! this web site is a joke very misleading wouldn't recommend to anyone!!!! I don't understand why I was charged twice for shipping Saturday or not .
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Review
#592701 Review #592701 is a subjective opinion of poster.
Product
Proflowers Bouquet
Cons
  • Hidden costs
Reason of review
Pricing issue
Loss
$20
Preferred solution
Price reduction
I ordered a funeral arrangement from this sleazy outfit. $275 and they sent what should have been a cross but was missing a limb. The flowers were wilted and almost dead. I was embarrassed and shocked by the condition. Someone actually had the nerve to let it out the...
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1 comment
Anonymous
#786076

Ok..if they messed up the first time why would you order from them again

Review
#447679 Review #447679 is a subjective opinion of poster.
Product
Proflowers Bouquet
Loss
$275

DO NOT USE PROFLOWERS

My mom received my order of flowers for mothers day and they were all wilted and dead. worse part was seeing her trying to bend the stems and make them look nice in order to make me happy. i have been refunded my money but its crazy that proflowers can send something so different from their pictures on the sites. "100 Blooms" of love are 25 dead stems. the fact that they also sneakily include surcharges, shipping, handling, etc and provide such a terrible product is incredible. i think they also use fake accounts to boost their social media image because their fb page is getting bombarded with people saying negative things and suspicious users posting only positives.
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1 comment
jhernandez
#651942

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Review
#407750 Review #407750 is a subjective opinion of poster.
Product
Proflowers Bouquet
Tags
  • Terrible product
Scheduled a delivery on Friday, September 7th for Sunday, September 9th - son getting married and wanted to send he and fiance a surprise before the wedding!! ProFlowers called 3PM Sunday to tell me that they could not find 2 of the flowers shown for the bouquet I...
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1 comment
jhernandez
#544786

We apologize that our florist dropped the ball. We work really hard to ensure that all of our deliveries are made as they were ordered. If in this case, we let you down, we'll make it right.

If you haven't gotten this resolved to your satisfaction, please let me know and I'll make it right for you. Send me an email or give me a call with your order number.

Steve K

ProFlowers

cssocial@providecommerce.com

888-855-3486

Review
#344510 Review #344510 is a subjective opinion of poster.
Product
Proflowers Bouquet

Contact ProFlowers Customer Service

Website:
www.proflowers.com
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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