State: New York Product: Proflowers Flowers Clear all filters (21 of 413 reviews match)
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ProFlowers - Changed quality of ease of site use

I TRIED UNSUCESSFULLY TO ORDER FLOWERS FOR MY WIFE FOR VALENTINES DAY.I have used this site before with no problems,after three attempts and seeing the price jump by $30. i cancelled and tried again the next day,this time when i put in my address the message came up no such place! we have lived here for 2 yrs and get deliveries from the major, carriers every month,today i tried again and had problems so i tried calling and was trying to give information to someone who could barely speak english,after repeating the answers multiple times i cancelled and hung up.Im sorry that they have become too difficult to deal with i will be using a local florest!
Product
Proflowers Flowers
#783588
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ProFlowers - Really Bad Service!

My husband ordered flowers for his daughter's birthday to be delivered on Saturday, December 26. Her birthday was December 27. They were not delivered, and when he called, they told him they would be delivered on Sunday, December 27. They were NOT. They then promised Monday, but by that time he was disgusted and cancelled the order. Today, I received flowers from him for my birthday (which he ordered when he ordered his daughter's). The flowers are exactly one week early (birthday is Jan. 5). These people cannot seem to get it right.
Product
Proflowers Flowers
#760349
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Proflowers - Flowers Review from Staten Island, New York

I ordered flowers for a family members wake to be delivered at 4pm they were delivered at 10:22am, they some how disappeared.Proflowers did not follow my instructions I was embarrassed will never ever use this company again. Do not advise anyone else to. The funeral Director signed for them at 10:22am and told me for 106.00 that your telling me you paid for they weren't worth $25.00, I have used this company before for out of my state wakes I don't even know now if those arraignments even looked like the ones I ordered. I will never order or suggest this company to anyone ever again. I have never been so embarrassed as I was FRIDAY evening in front of our family searching for flowers during a time of grieving for a one night viewing. I HAVE READ OTHER COMPLAINTS AND ONLY ONE WAS RESOLVED OUT OF OVER 975 complaints..... NEVER AGAIN AND I WILL BE TAKUNG THIS FURTHER...
1.0
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Product or Service Quality
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Proflowers Flowers
#680530
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ProFlowers - Delivery Fees for Mothers Day

The advertisements I receive from this company are really deceptive. I love getting advertisements in my email saying that flowers are 20% off or whatever. They suck you in with the promise of low prices. Then when you are checking out on the website they tack on a standard delivery fee, care & handling and weekend standard delivery fees. I had to buy three of the same type of arrangement so you would think that @ 23.99 the total cost would be around 90. The delivery charges and tax were more then the flowers. The flowers cost me 71.97 and the rest cost me 72.54 for a grand total of 144.51. I'm not saying that something like a flower can be shipped well in advance. I'm just saying why can;t they put the standard delivery costs in the advertisement. If I was aware of the actual cost, disregarding tax, I would probably have picked flowers up at the grocery store. Why can't they include standard delivery in the quoted price and not when I've already made up my mind. Never ordering from this company ever, ever, ever again!!!
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Proflowers Flowers
#632807
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Proflowers Flowers Review

Flowers were a gift to have arrived on Friday- Friday,no flowers arrived. Flowers were on UPS truck until they arrived frozen on Monday. Even unfrozen these were the cheapest smallest crummiest most pathetic flowers; they in no way resembled the website photo. Avoid this company they ship garbage flowers.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
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Product
Proflowers Flowers
#599326
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Proflowers Flowers Review

Husband sent me a dozen roses for Valentine's Day ( he didn't know any better). They looked nothing like the picture No greenery. No baby breath . He was very upset . two were dead the same day. He won't be using them again. Ever.
Product
Proflowers Flowers
#595716
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Proflowers - Flowers Review from New York, New York
You people suck. Ordered 100 birthday blooms and from what I saw in the picture my Sis sent I'd bet there were a dozen wilted blooms out of that mess. Looked like they were pulled out of a Waste Management bin and shipped cross country on an atv. Never again and...
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ProFlowers
ProFlowers
ProFlowers Verified Representative

We want your recipient to experience the full bloom cycle of our flowers. Here’s a video that explains more about why we do this. Additionally I would like to be of service to...

3.2
Product
Proflowers Flowers
#577840

My order was never delivered, and I've been trying to call there for almost a week. I keep getting transferred back and forth between Proflowers and Flowerexpress, disconnected and put on hold in excess of 20 minutes at times. I've been told that I would receive a...
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proredpc
proredpc

If you haven't already received your resolution I want to ensure that happens. Please email me at cssocial@proflowers.com and I'll make sure that's done. I look forward to hel...

mollyinny
mollyinny

I assure you this complaint is not bogus. My credit card is willing to help me to dispute the charges, but unfortunately, it still doesn't give the flowers I ordered for my gr...

Product
Proflowers Flowers
#386194
What a joke - my long distance bf sent me Valentine's Day flowers and I got a bunch of limp dead and soggy flowers. What a waste of $80!!!!!!!!! They didn't include the vase he paid for either. I am so sad that this is how I will remember Valentine's Day...
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proredpc
proredpc

Please allow me to be of service with you and this order. Please provide me with your order number at cssocial@proflowers.com. We want to make sure you are taken care of and I...

Product
Proflowers Flowers
#384548
My husband sent me flowers for valentines Day. Totally disappointed in the quality of the flowers and they look nothing like the picture on their site. He could have done better getting flowers from the local grocery store and not even come near to spending the $100...
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proredpc
proredpc

If you have not already receieved a resolution on your order please send me your order details at cssocial@proflowers.com. I will make sure you are taken care of for your orde...

Product
Proflowers Flowers
#384332