Went onto Proflowers.com to order flowers for my mother to be delivered. After hearing the ad on the radio, I thought I could afford an arrangement for $20.
I figured I would be charged somewhat for shipping. What I didn't realize was that they charge for shipping (14.99) and than another 9.99 for them to be delivererd on a weekend. Once I recieved the email confirmation with the breakdown of what was charged, I called the customer service immediately. I was charged in total $52.95 for an arrangement that I thought would cost me $35 at the most!
After waiting on hold for several minutes, I was told I couldn't change or cancel my order in any way due to the high volume of orders.
At least my mother will get some flowers.....
Product or Service Mentioned: Proflowers Arrangement.