4840 Eastgate Mall, San Diego, CA 92121, USA
Not resolved
1.8
Details
0 comments

Hello, Please note I have never written a response concerning services rendered or not rendered. However, my treatment by your company and lack of concern prompt this review.

I called monday May 7th for guarantee Mothers day delievery on Wednesday May 9th. I wanted to ensure my mother would recieve her flowers. There was no delievery on Wednesday or Thursday, so I called Proflowers on Friday. I spoke to a representative at Proflowers who told me the flowers could be delievered on Turesday May 15th.

I was totally surprise and upset! I did my part by contacting what I considered a reputable company and was totally disappointed with the customer service response. I asked to speak to his supervisor and he would not transfer me. Eventually, I ask for a refund and at this point hope to recieve it.

Feel free to respond.

abeckford@cox.net

Product or Service Mentioned: Proflowers Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $44.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ProFlowers Reviews

  1. 192 reviews
  2. 98 reviews
  3. 31 reviews
  4. 6 reviews
  5. 1 review
ProFlowers reviews