3 comments
Featured on Facebook

We ordered flowers from Proflowers ( they do business under several names) you can see in the pic what we received.When I called to get a refund i was told that the only way to get a full refund was to have the offending arrangement picked up.

Related: Proflowers Arrangement Review from Darlington, South Carolina

REALLY ! they were going to go out and pick up the pitiful arrangement from a grieving widow ? I think it was just a BS way to try to get out of the full refund. So I raised *** got in touch with corporate and got the full refund.

they did nothing at all to replace the arrangement as I recommended in the email to them.we will never use an online florist again

Review about: Flowers.

I didn't like: Everything.

Review #570535 is a subjective opinion of a user.

1.3
Website
Price Affordability
Style and Design
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Turnaround Time
Advertised vs Delivered
Discounts and Special Offers
PRODUCT OR SERVICE Proflowers Arrangement
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Proflowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dee
#962579

It's always better to call a florist directly in the town that you would like to send flowers to. Most have websites also and if they are affiliated with a wire service like the one you named, they are only receiving a portion of what you payed to fulfill the order and have to buy the flowers, container and deliver it. Call the local florist direct and or visit their local website and order.

ProFlowers
Proflowers Verified Representative

That's unacceptable and we do hope that a full resolution was already made regarding your experience with us.If you have not already contacted us, please reach out to us at socialcs@sm.proflowers.com with your order number so we can work to resolve this for you.

We do want to keep you coming back.- Corinne

Deborah
Martinsville, Indiana, United States #929351

FTD OWNS PROFLOWERS.COM ...I know this because I own 2 flower shops. Call FTD for your refund. Shame real florists are closing daily due to places like these, companies taking our business away and cheating real customers.

You May Also Like

Proflowers - Pathetic sympathy basket Proflowers "Ordered a sympathy basket for my daughters fiance and family. We are in Maryland, they are in California. My daughter happened to be on facetime with him when the basket..." Read more Proflowers Vibrant Sympathy Arrangement Review from Gulfport, Mississippi Proflowers "Posted my review to Facebook: Friends and family, as many of you know I used to use proflowers to send arrangements and gifts but I just had an experience..." Read more Proflowers Two Dozen Long Stemmed Roses Arrangement Review Proflowers "I ordered 2 dozen long stemmed roses in a nice vase for Valentine's Day to be delivered to me wife's work. They arrived one dozen regular stem, no vase. Now..." Read more Proflowers Delicate Moms Delight Arrangement Review from Fayetteville, Georgia Proflowers "I ordered flowers for my aunt for Mother's day. They kept in contact with me about my order which made me more confident in their company. Although, that changed once..." Read more Sensodyne Toothpaste Made By Glaxosmithkline - Dear GlaxoSmithKline I think your Sensodyne toothpaste may have *** my mouth up royally Sensodyne Toothpaste Made By Glaxosmithkline "I used GlaxoSmithKline Sensodyne 'Repair & Protect' toothpaste for about a year, then a few days ago I woke up with: - burning, swollen lips with lots of tiny white..." Read more Amtrak - Horrible customer service and dangerous employee behavior Amtrak "In an attempt to go on what started as a simple family trip from Chicago to St Louis round trip , I was treated horribly and had a nightmare of..." Read more TruGreen Ruined My Beautiful Lawn Trugreen "I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard,..." Read more Comcast - Horrible installation Comcast "I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see..." Read more