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I ordered flowers from Pro Flowers online to be sent to my mother-in-law in another state. I chose Pro Flowers because the price seemed very good and they guaranteed delivery the next day (which was her birthday).

The flowers never arrived AT ALL, yet my Paypal account was billed. When I called Pro Flowers, the customer service person was very polite and said she would issue a full refund, but that doesn't solve the problem. If we hadn't asked my mother-in-law if she received the flowers (which was awkward) we would never have known that they didn't arrive.

I am very disappointed with this company. Please call an actual florist when you are sending flowers instead of trusting this company.

Product or Service Mentioned: Proflowers Delivery Service.

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Westleigh, New South Wales, Australia #352217

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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