For Mother's Day, Pro Flowers delivered half dead lilies. Most appeared to be those ugly yellowish orange ones that grow wild along the road.
They included a card from someone named Shawn. My son's name is Chris. When I called them, they read the card my Chris had sent me. They refused to send me the correct card.
I save the flower cards from my son.
Yesterday was my birthday. I waited all day for the red roses my son said he had sent. They never arrived.
My son called them. They said the Fed Ex driver could not find my subdivision and did not want to use his personal cell phone to call for directions. The roses arrived today. Today is NOT my birthday.
My son received a refund. Well good for him and all of the other customers I read about that got screwed by Pro Flowers. With all of those refunds, I hope Pro Flowers goes bankrupt!
They could give a flying S about insulting and hurting feelings. They are a sorry organization.
Product or Service Mentioned: Proflowers Flowers.
Monetary Loss: $40.