I will not be using Proflowers again as I have had another bad experience with them. This is the third time that I have had to call them to report that a rose bouquet that I had ordered for one of my daughters was wilted after two days.
This not acceptable. They offered to send a 'replacement' bouquet.....also not acceptable. When I use a company I expect good service the first time.....a replacement bouquet does not help. (Remember the old expression ..."You never get a second chance to make a first impression"....well, how pathetic is it that on three consecutive occasions, Proflowers sent unacceptable flowers !
I also received a wilted bouquet from the same company....called to explain that the delivery person had left the flowers at my mailbox....a quarter mile from our house....in the summer heat.
Though they did send me a replacement bouquet, they also sent an e-mail to my daughter who had sent the flowers to me advising her that they were sending the second bouquet. Of course this embarrassed both my daughter and me !
Product or Service Mentioned: Proflowers Bouquet.